Join Immersive Labs as a Customer Success Manager to develop strategic partnerships with customers, ensuring the platform delivers on their strategic outcomes. You will onboard customers, train them on the product suite, and collaborate with internal teams to deliver a strategic vision. With 3-5 years of experience in customer success, you will drive customer obsession and elevate the customer voice.

Join our team as a Customer Success Manager! You will be responsible for customer's onboarding experience, adoption, and expansion across a range of relationships. You will partner with customer stakeholders to drive product adoption and identify renewal needs, ensuring client success and addressing their evolving needs.

As a Solution Consultant you will collaborate closely with clients, Account Managers, Operations, and Product Development teams. You will ensure consistently positive customer experiences by providing oversight and management for deployment planning, solution adoption, and technical issue resolution. You will also troubleshoot customer concerns and serve as a customer advocate within Everbridge.