Serve as a critical link between Expert Institute and attorney-clients, conducting case intake and developing expert witness search strategies.
Manage end-to-end client engagements, ensuring timely delivery and high-quality results while building strong relationships.
Apply strong analytical and communication skills in a fast-paced, technology-driven environment, with a focus on legal analysis and client service.
Expert Institute is the nation's leading expert consulting and insights platform, helping plaintiff firms win more cases and increase profitability. Established in 2010, the company has supported over 5,000 firms nationwide and offers a SaaS platform, Expert iQ, with proprietary data and analytics.
Own customer onboarding and implementation for the Network Inventory SaaS product.
Lead biweekly customer calls, manage communications, and oversee an offshore team.
Design scalable workflows and collaborate with Sales, Operations, Engineering, and Product.
Lightyear builds software that revolutionizes telecom management for hundreds of enterprises, automating procurement, inventory, and bill payment. Backed by nearly $65M from top investors, they serve clients like Honeywell and Palo Alto Networks, fostering a culture of innovation.
Serve as a key stakeholder linking customers with internal teams including Sales, Legal, and Engineering, from pre-sale through onboarding.
Define project scope, specifications, timelines, and budgets, ensuring delivery within contract, budget, and quality standards.
Manage client requests, track tickets, and provide visibility on delivery plans, while collaborating with Sales and Product Owners on roadmaps.
Horizon Trading Solutions is an independent global technology company focused on electronic trading, supporting agency and principal business goals across equities and derivatives. With over 20 years of experience, the company serves progressive capital market players worldwide, maintaining a human team spirit in an international environment.
Act as the strategic post-sale leader for a portfolio of healthcare accounts, building trusted relationships and aligning stakeholders on measurable outcomes.
Lead large-scale client initiatives end-to-end, managing timelines, escalations, and cross-functional collaboration to drive successful implementation.
Analyze customer workflows to identify inefficiencies and implement process improvements that maximize value and ensure long-term adoption.
Medallion is a healthcare technology company that provides a provider operations platform to automate licensing, credentialing, payer enrollment, and compliance monitoring for healthcare organizations. With over 400 employees and recognized as a top workplace, Medallion is backed by $130M in funding and is one of the fastest-growing startups in the industry.
Define and achieve key performance indicators for customer implementation programs, owning the entire implementation process from training to adoption.
Lead cross-functional project teams, manage timelines, deliverables, and mitigate risks to ensure successful project completion.
Monitor client progress, host virtual or in-person sessions, and travel to customer sites as needed (~40%).
Motive empowers people who run physical operations with tools to make their work safer, more productive, and more profitable. The company serves nearly 100,000 customers across a wide range of industries including transportation, logistics, construction, and energy.