Lead customer onboarding and implementation for API customers, from kickoff to successful go-live.
Translate business needs into practical API solutions and troubleshoot technical integration challenges.
Drive adoption, retention, and customer success by managing relationships and developing scalable resources.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies through a fair, objective review process. It is a distributed, remote-first organization that values trust, collaboration, and data privacy.
Resolve account, access, feature, and transaction-related user inquiries from start to finish.
Troubleshoot web and mobile issues, escalate defects, and maintain help-center resources.
Identify recurring issues and provide actionable feedback to Product, Engineering, QA, and Trust & Safety teams.
Puzzle operates a growing digital platform that connects users and creators, with a focus on support and product improvement. The company has a collaborative, customer-focused culture where individual contributors directly shape user experience.
Provide expert clinical and technical support to physicians and staff during robotic surgery procedures.
Assist new users in navigating the learning curve and achieving proficiency with Intuitive systems.
Collaborate with global teams to share best practices and drive product improvements.
We are a global leader in robotic-assisted surgery and minimally invasive care, with technologies like the da Vinci system transforming care for millions of patients. We are a team of engineers, clinicians, and innovators united to make surgery smarter, safer, and more human.
Provide expert parts diagnosis support and help dealers resolve technical product issues quickly.
Work closely with workshop technicians, offering parts advice across the entire product range.
Act as an interface between the manufacturer and dealers using practical workshop experience.
MSX International supports leading automotive brands worldwide, improving repair performance, customer satisfaction, and aftersales operations across 80+ countries. They offer a professional but relaxed working environment as part of a welcoming and diverse team.
Provide technical support to customers through omni-channel including inbound phone calls, live chat, and web ticketing.
Diagnose, troubleshoot, and root cause technical problems while applying protocols and creative problem-solving.
Escalate unresolved issues and report potential problems to supervisors for process improvement.
DrFirst is a rapidly growing Healthcare IT company that enhances prescription safety and efficiency, serving over 300,000 healthcare professionals and 67,000 pharmacies. It offers a collaborative environment backed by leading investors to tackle complex healthcare challenges.
Act as a point of contact with customers, monitoring incidents to ensure Service Level Agreements are respected.
Document and report unresolved issues to customers and follow up with professionalism.
Collaborate with global team and establish excellent communication channels with QA, SDE, and Incident Manager to ensure excellent customer support.
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands, fostering a culture of integrity, innovation, and impact.
Serve as the national technical lead for Daikin Applied VRV/VRF systems, providing advanced product and system support.
Develop and deliver technical training in classroom, virtual, and field environments to build capability.
Manage technical support requests, document cases in Salesforce, and collaborate with teams to resolve complex issues.
Daikin Applied is a global HVAC technology leader and part of the world's largest HVAC company. Named a Forbes Best-In-State Employer 2025, it values diverse perspectives and innovation.
Provide technical support for Axalta product lines, covering selection, mixing, and application on various substrates.
Deliver color matching, cross-references, and correction guidance while documenting issues in Salesforce.
Assist customers via phone, email, chat, and text with troubleshooting, documentation, and escalation.
Axalta is a global coatings company engineering sustainable, colorful solutions that protect products from heat, corrosion, and other elements. With 150+ years of experience, it serves 100,000+ customers across 140+ countries.
Serve as a frontline customer experience specialist providing technical support to healthcare professionals and labs.
Troubleshoot software, devices, and customer workflows, resolving issues independently or escalating with clear documentation.
Collaborate across teams and contribute to scalable support processes in a high-volume, remote environment.
Beacon Biosignals is transforming precision medicine for the brain with at-home EEG platforms for clinical development and diagnostics. We're a scaling company with a strong remote culture and a focus on improving patient outcomes.
Prioritize customer issues and provide hands-on support for Circle Plus communities.
Troubleshoot a wide range of issues across desktop, mobile, and custom branded apps.
Collaborate with engineers and designers to resolve complex technical challenges.
Circle is an AI-powered all-in-one platform for digital businesses, with discussions, live streams, events, chat, courses, and payments. It is a remote-only team of ~270 from 30+ countries, with async work, high expectations, and global offsites.