Drive Agency Adoption & Engagement: Build and maintain relationships with fire departments and emergency management agencies to ensure they understand and actively use the Pano platform.
Own Outreach, Onboarding & Training: Identify key agencies and decision-makers, establish relationships, and lead onboarding and training to integrate Pano alerts into operational workflows.
Turn Alerts Into Action: Drive platform engagement beyond initial onboarding, remove barriers to adoption, and help agencies operationalize alerts for effective wildfire response.
Pano AI is the leader in AI-powered wildfire detection and intelligence, helping fire professionals detect and respond to wildfires faster. The company is a team of over 175 people working in a hybrid-remote environment across North America and Australia, with headquarters in San Francisco.
Own the end-to-end onboarding process for new customers from kickoff to adoption.
Map contractor processes and rebuild them as workflows inside the platform.
Use AI to automate onboarding and support scaling without headcount growth.
They are building an AI operating system for commercial general contractors. The small, seed-stage team has a strong construction background and high ownership culture.
Manage the overall setup program for clients, including timelines, milestones, and data conversion.
Serve as the primary point of contact for clients during implementation, ensuring data integrity and best practices.
Coordinate with trainers for pre- and post-live support and troubleshoot client issues.
Storable is an AI-powered end-to-end platform for specialty real estate, integrating management software, marketplace, and payments. The company offers a range of benefits and emphasizes employee well-being and community involvement.
Lead end-to-end onboarding for medium and high-value hospitality clients, coordinating implementations across multiple properties and teams.
Design and deliver customer training programs and provide proactive consultation to improve platform adoption and long-term value.
Use AI tools to accelerate content creation, streamline communication, and identify onboarding risks while managing projects effectively.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It operates as a partner company managing applications and next steps for employers, with a remote-first and flexible culture emphasizing ownership and adaptability.
Provides outstanding customer service and resolves inquiries via phone, email, or in person.
Supports dealership operations including billing, inventory, and training across multiple locations.
Travels at least 50% of the time to ensure consistent service standards and drive continuous improvement.
Packard Culligan Water is a family-owned dealership group providing water treatment products and services. They operate multiple locations with a culture focused on accountability, relationships, and exceeding expectations for customers and employees.
Own end-to-end onboarding for new dental practices from scanner delivery through first successful cases and handoff to steady-state usage.
Deliver engaging virtual training sessions on intraoral scanning workflows, case submission, and scanner care for clinical teams.
Monitor early practice performance against activation milestones, identify adoption gaps, and escalate risks proactively to Customer Success.
Incisive is building a better model for restorative dentistry by curating lab partnerships, providing no-cost digital equipment, and tracking cases and invoices in one place. More than 650 doctors nationwide trust them, they retain over 95% year over year, and they are growing fast with a small, high-standards team.
Own the creation, revision, and maintenance of documentation and training materials across support channels.
Build and maintain courses in our LMS, manage enrollments, and package training materials for BPO partners.
Write and maintain Zendesk macros and Help Center articles with the accuracy and structure required for AI-assisted resolution.
Branch is on a mission to empower workers with financial freedom by helping companies accelerate payments and providing accessible financial services. As a remote-first company with employees across the US, Branch fosters a collaborative culture built on transparency, accountability, and trust.
Guide restaurant partners through a tailored onboarding process, configuring software and delivering engaging remote training.
Manage a dynamic queue of implementations to reduce time-to-onboarding while ensuring high-quality setup.
Collaborate cross-functionally with Sales, Customer Success, and Billing teams to refine onboarding strategies and eliminate customer pain points.
OpenTable helps restaurants thrive with world-class technology, part of Booking Holdings, serving over 60,000 restaurant partners globally for 25+ years. They foster a global, dynamic work environment with a culture of hospitality and inclusion.
Own the full onboarding experience for migrating studios, from kickoff to go-live.
Train studio owners and staff on Arketa to ensure they are confident using the platform.
Coordinate data migrations and manage partner relationships throughout the process.
Arketa builds the operating system for modern fitness and wellness, empowering studios to manage and scale hybrid businesses. They have raised $15M in Series A funding and are growing quickly with a collaborative, feedback-driven culture.