Remote Customer service Jobs · Training

• Independently deliver live customer training sessions, webinars, and onboarding workshops.
• Create, update, and maintain enablement content such as training decks, guides, videos, and self-service documentation.
• Execute standardized onboarding programs for new customers, ensuring training milestones are completed on time.

SewerAI is transforming underground infrastructure management through AI-powered inspection and risk analysis. They are entering an exciting phase of accelerated growth after doubling their customer base over the past year; SewerAI is an Equal Opportunity Employer committed to providing a workplace free from discrimination.

• Own adoption and success for a portfolio of Fieldguide audit customers, with accountability for usage, outcomes, and long-term retention.
• Drive deep platform adoption across audit teams by actively working inside the product to configure workflows, templates, and engagement structures.
• Translate audit standards, firm methodologies, and best practices into scalable, repeatable Fieldguide workflows

Fieldguide is automating and streamlining the work of assurance and audit practitioners. They are based in San Francisco, CA, but built as a remote-first company with an inclusive, driven, humble and supportive team.

• Handle telephone calls on demand and facilitate language communication.
• Provide superior customer service and adhere to confidentiality standards.
• Complete training and participate in ongoing Quality Assurance monitoring.

Yupik is part of LSA's network and provides telephonic interpretation services. LSA is passionate about helping people thrive in an increasingly global environment.