Be the first point of contact for customers, helping them navigate the platform.
Troubleshoot technical issues and ensure customers have the best possible listening experience.
Respond to customer inquiries via inbound messages in both Vietnamese and English.
ModSquad has been reinventing the Customer Experience Services industry since 2007. Top brands around the globe turn to us for customer support, content moderation, trust and safety, community management, and social media services.
Be the first point of contact for merchants and partners, handling inquiries related to card payment terminals and POS systems.
Provide phone and written support for card terminals and ATMs, assisting with installations, replacements, and activations.
Analyze and resolve technical and commercial inquiries, including troubleshooting, error codes, and connectivity issues.
Sutherland is a global leader in digital transformation and customer experience services. We support international brands in delivering outstanding customer experiences through innovative solutions and professional support.
Providing multi-channel support and advice to resolve customer queries via phone, email and online chat.
Investigating and troubleshooting issues across a variety of software products.
Logging all interactions using our Salesforce Cloud CRM system.
TELUS Agriculture & Consumer Goods leverages technology and innovation to create better producer-to-consumer outcomes. The team is diverse, enthusiastic, innovative, passionate, and energetic, thriving in a high-performance culture.
Own customer issues from initial response through resolution, escalating when needed with clear documentation.
Troubleshoot platform and data ingestion issues across cloud and Kubernetes environments.
Support integrations including Filebeat, Fluentd, Fluent Bit, OpenTelemetry, AWS, and Azure services.
Logz.io helps customers keep their observability environments running smoothly across fast-moving cloud and Kubernetes ecosystems. They are focused on AI-powered capabilities, but their employee count is unavailable.
Serve as a primary support liaison between home office teams and field sales representatives, ensuring clear and timely communication.
Coach and train Area Directors on company processes, systems, and best practices through phone and virtual sessions.
Respond to a high volume of inquiries, concerns, and operational questions from both internal teams and clients via phone and email.
Jobgether uses an AI-powered matching process. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Assisting with account and payment-based questions and problems.
Sutherland Bulgaria is a company that provides international customer service professionals to various sectors. They offer a dynamic, multicultural team environment where employees can develop professionally and work for global industry leaders.
Provides expert technical support on products throughout the customers Avid workflow.
Work within a global support team covering 24x7x365 operations.
Creates and manages support cases in Avid’s case management system as appropriate reproduces and logs bugs as required.
Avid provides technology and collaborative tools for creators to entertain, inform, educate, and enlighten the world. They focus on serving visionaries in film, television, news, sports, music, and live concerts, and they are committed to bringing passion and customer focus to their business.
Answer incoming communication and troubleshoot customer technical problems with our software products and other hardware.
Put customers at ease and help them solve their technical problems quickly.
Use time management skills to prioritize customer calls and quickly address all customer technical problems.
Renewed Vision is dedicated to providing world-class support to its users. They value individuals with good interpersonal skills who enjoy helping others by education or solving their problems.
You are comfortable owning complex SaaS troubleshooting from first report through resolution.
You can explain technical issues concisely, think systematically, and operate with strong ownership.
You delight customers with keen attention to detail and empathetic responses.
Ashby is building the next generation of enterprise software, starting with a suite of products for talent leaders, recruiters, and hiring managers. Backed by great investors and with an incredible team, they value ownership, principled thinking, and thoughtful communication.
Provide responsive, high-quality customer support for assigned products.
Provide ongoing client training on product features and workflows.
Relay client feedback to the product team to inform roadmap decisions.
Nelnet Business Services provides payment technology, education services, and learning management solutions to education and faith-based organizations. As a Nelnet company, NBS is invested in its employees as individuals and united by its mission to create opportunities for people where they live, learn and work.