We are looking for a self motivated and passionate Customer Support Specialist for the Uplisting team to help juggle our 1000s of customers, keeping them as happy as they can possibly be and empowering them to succeed. Follow customer lifecycle processes and policies to support customer success and business growth throughout the customer journey.

Provide world-class customer service within a global contact center environment, striving for first contact resolution and an elite customer experience. Assist consumers with orders, website access, and product features, educating them on TransUnion products and credit industry concepts. Troubleshoot service interruptions, retain subscribers, and accurately capture details.

Peek is seeking a friendly and self-motivated Partner Support Representative to assist activity partners in growing their businesses using Peek’s SaaS platform, PeekPro. The role involves acting as the initial point of contact for product inquiries and technical troubleshooting in a fully remote setting, reporting to a Team Lead in the United States.

A Customer Service Technician is a key element within Rackspace’s customer service and technical support operations, providing technical support to customers via phone/chat/support tickets on issues related to hosted business email and Microsoft Office 365. You will partner with customers to provide consistent troubleshooting techniques to quickly identify the source of a problem and provide solutions.

Using a consultative and empathetic approach, this role delivers customer support resulting in positive customer experience via voice calls, live chats, email, and social media channels. The role requires strong issue resolution skills, clear communication, and continuous learning of the Deel platform to help optimize and support workflows.

Respond to customer requests for technical assistance over the phone and chat as part of the frontline support team. This role requires experience in a technical support role, proven customer-facing skills, and strong communication skills. The position is remote, open to candidates residing in Canada except in the Toronto, Vancouver, Calgary, Edmonton, and Montreal metro areas. Flexible hours, including nights and weekends, are required.

Provide first contact support for small & large business voice, video, data, and premium commercial product issues. Demonstrate exceptional customer service skills in order to exceed customers’ expectations and to minimize escalations by taking ownership of customer-reported issues. Assist customers with Internet configurations and settings.

Givebutter is looking for a Phone Support Specialist to support the fundraising efforts of a large and diverse group of NPOs. The primary responsibility of this role will be responding to inquiries from current users via phone, guiding them through their questions, and providing clear, friendly, and helpful support. This is a direct-hire, permanent, remote position.

This role will report to Manager, Customer Support and will contribute directly to Vimeo’s API Support efforts – with focus on troubleshooting and responding to escalated API issues, contributing towards insights reporting, and collaborating with teammates to ensure the highest quality support. Focus on API product area to handle, help triage, and resolve escalated issues and cases requiring highly customized responses and/or additional troubleshooting.

As a Technical Account Manager, you will provide personalized support and mentorship to enterprise customers, building high-value relationships by understanding their IT infrastructures, internal processes, and business needs. You will ensure customers have access to solutions that enable their technical environments to run efficiently, working closely with internal teams and advocating on their behalf.