Provide professional, courteous, and personalized assistance on every customer call.
Maintain accurate records of interactions and multitask confidently while engaging with customers.
Meet or exceed expectations for call efficiency, schedule adherence, and quality.
Signet Jewelers is the world's largest retailer of diamond jewelry, operating over 2,800 stores globally under brands like Kay Jewelers and Zales. We are a people-first company with a diverse and inclusive culture, certified as a Great Place to Work.
Respond to incoming customer calls about electric and gas services, billing details, and account management.
Educate customers on payment options and assistance programs while focusing on first call resolution.
Document interactions and handle calls courteously, meeting performance goals and deadlines.
InteLogix is a trusted leader in providing innovative solutions and exceptional services that empower individuals and organizations to achieve their full potential. They are a dynamic organization with dedicated colleagues across 19 global centers, helping 23 million people and their families.
Takes incoming calls from members and navigates tools to resolve inquiries.
Maintains high service levels and meets performance targets.
Participates in training to develop product knowledge and skills.
Velera is a premier payments credit union service organization and integrated fintech solutions provider serving over 4,000 financial institutions. The company fosters a people-helping-people culture with a remote-first, inclusive environment.
Handle inbound customer calls and emails for an educational services provider, assisting students, parents, and faculty.
Troubleshoot basic technical issues and manage multiple applications while maintaining a friendly and professional tone.
Support campus culture and brand identity in every interaction, with flexible self-scheduling including weekend hours.
ModSquad is a global leader in customer experience services, providing support, moderation, and community management to top brands. They are a remote-first company that has been operating since 2007, working with startups and Fortune 500 companies alike.
Provide support with booking requests, reservations, and scheduling tasks
Review and verify booking details for accuracy and communicate with clients
Maintain organized records and monitor timelines to ensure smooth processing
Aisles & Abroad is a travel and hospitality company that provides booking support services. They offer a flexible remote work environment with a supportive and collaborative team culture.
Handle high volume of user support requests via email, phone, and social media.
Triage incoming issues, accurately diagnose, and escalate bugs to engineering team.
Act as advocate for users, identify trends to enhance support process.
Promenade is a software company that helps local businesses with online and offline solutions, specializing in floral and food industries. The company is profitable, rapidly growing, and backed by top investors, with a fun, fast-paced culture.
Handle telephone customer inquiries and emergency calls in a front office capacity.
Work full-time with rotating shifts from 05h00 to 21h00 Monday to Friday.
Provide excellent customer service in German with empathy and efficiency.
Bosch Security Systems develops and delivers Customer Experience, Mobility and Monitoring solutions for companies and their customers. With over 300 specialized associates in Lisbon and around 9,000 worldwide, the team is diverse and committed to innovation.
Provide exceptional support to clients and manage collections and overdue payments.
Oversee account receivables and serve as Escrow Representative for payment coordination.
Handle financial correspondence with precision and professionalism in a fast-paced remote environment.
OranjeBor Energie BV specializes in oil, energy, gas, and petrochemical sectors, with a focus on crude oil drilling, oil exploration, and renewable energy. The company prioritizes safety and environmental responsibility, employing a skilled team to deliver superior results while minimizing ecological footprint.
Serve as primary point of contact for clients, managing inbound and outbound communications with professional excellence.
Provide front-line technical assistance for consumer high speed internet services, resolving issues on first call.
Demonstrate advanced product knowledge, patience, and a positive attitude to ensure exceptional customer experience.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through advanced technology. With a global workforce of 500,000 across 300 languages, we prioritize a culture of inclusion and diversity and offer limitless career advancement.
Monitor people supported and provide support in health, medication, safety, and daily living.
Empower independent decisions and respond to emergency requests with backup staffing.
Troubleshoot technology issues and provide training on remote support systems.
Heritage Christian Services promotes independence and opportunities for growth for people with disabilities. The organization values equity and justice, with a culture focused on dignity and respect.