Remote Customer service Jobs

This individual contributor role will focus on becoming the go-to expert on Opus1’s product, shaping how the Customer Experience team builds knowledge, how customers learn, and how Opus1 maintains strong product documentation. You'll play a central role in ensuring every customer-facing teammate is empowered with the right product insights, and every customer has access to clear, accurate, and up-to-date guidance.

As a CSM, you will play a pivotal role in ensuring the success and satisfaction of our healthcare customers by serving as their trusted advisor and advocate. You will guide customers through their journey with Humata Health, driving adoption, retention, and overall satisfaction while promoting long-term partnerships.

The Customer Service Representative plays a vital role in managing increased customer inquiries during our busy “super bowl” season (September 2025-January 2026), ensuring a smooth and positive customer experience. Your impact is significant, as you help maintain high customer satisfaction and loyalty, directly contributing to Petite Plume’s success.

Provide exceptional and efficient customer service across telephone, email, webchat and social media channels. Use problem-solving skills to support customers, resolve their queries, and create positive experiences. Ensure all customers are supported in accordance with regulatory requirements to protect them, exhibiting excellent attention to detail and knowledge of client processes and products.

Seeking dedicated professionals to join our esteemed client service leadership team. With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. Embrace the freedom to tailor your schedule to fit your lifestyle, ensuring you have time for what matters most to you.

As a Tovala Customer Support Specialist, work with the Customer Support Team to help customers have a seamless and enjoyable experience, from ordering a Tovala Smart Oven to cooking a delicious Tovala Meal, educating and troubleshooting anything in between. Be the first line to greet incoming chats, calls, and emails and ensure that questions or concerns from customers are addressed in a timely, appropriate, and fun manner.

The Customer Outcomes Principal Customer Success Executive will develop C-level executive relationships and relationship management across customer accounts, ultimately improving customer outcomes through product adoption and value realization. This role involves becoming a trusted advisor to C-level client leaders, facilitating customer success from strategic planning to execution, and managing large enterprise programs.

This position provides first-tier customer service support for inbound calls and emails to our call center from Canadian customers and vet practices. Tier 1 advisors are multi-skilled and cross-trained to support our partner and affiliate practices, pet parents, and retail partner CSRs on a wide variety of topics. T1 advisors can also expect to progressively learn more to resolve common customer issues.

As a Wholesale Service Representative, you’ll play a vital role in supporting and growing our wholesale customer base by building relationships and managing onboarding. Make sure customer needs and compliance obligations under the Grocery Industry Competition Act are being met. This role is a 12 Month Maternity Cover.

As a licensed health insurance expert, you will support our members through their ICHRA journey, from enrollment through renewals, while playing a strategic role in scaling our service model through tooling and automation. The role involves identifying friction points in the member experience, proposing solutions, and helping us reduce manual support through smart design.