Provide support in construction claims and dispute resolution, including delay and disruption analysis, labor productivity analysis, and expert witness testimony.
Perform detailed schedule analysis to determine source, magnitude, and cause of delays on construction projects.
Demonstrate strong technical writing, verbal communication, and teamwork skills to meet client deadlines and quality expectations.
BRG is a global consulting firm that combines academic credentials with business expertise to address complex challenges in economics, disputes, and investigations. The firm employs specialist consultants, industry experts, and data scientists, fostering an agile and connected culture.
Works closely with sales teams and customers to manage orders and provide proactive customer service.
Handles purchase orders, coordinates with plants and logistics, and ensures compliance with Sox standards.
Supports restoration efforts during storms/emergencies, occasionally working nights, weekends, and holidays.
Koppers is an integrated global provider of treated wood products, wood treatment chemicals and carbon compounds. With more than 1,800 employees, it serves customers worldwide and promotes a Zero Harm culture focused on safety and environmental stewardship.
Serve as the primary point of contact for customers via phone, resolving issues and guiding solutions.
Accurately document interactions and collaborate with departments to ensure positive experiences.
Exceed satisfaction goals with strong communication and problem-solving skills.
InteLogix is a trusted leader in providing innovative human capital solutions and exceptional services. With 19 global centers, they help 23 million people and their families simplify work and life, driven by teamwork and excellence.
Provide technical guidance and remote diagnostic evaluations for MI-SPECT equipment, identify problems and action plans, and mentor junior team members.
Drive individual KPIs and Onsite to Online strategy, work rotating shifts, and travel 10% for customer meetings and technical repair.
Must be bilingual in English and Spanish, with 10 years of technical proficiency in Siemens MI SPECT repair and knowledge of DICOM, networking, and Microsoft products.
Siemens Healthineers is a medical technology company that pushes boundaries to create better outcomes and experiences for patients worldwide. With over 72,000 employees across more than 70 countries, they foster a culture of inclusivity and innovation.
Lead a 23-person global support organization, scaling tooling, processes, and performance metrics.
Own core metrics like first reply time, requester wait time, and CSAT, using Zendesk Explore.
Drive AI strategy with Swift CX chatbot to triage and deflect tickets, freeing the team for higher-value work.
Virtuous provides software for nonprofits to inspire generosity and drive donor engagement. The company is built on a culture of radical generosity, humility, and building better, with a talented team committed to delivering best-in-class solutions.
Greet patients virtually and provide outstanding customer service, managing the first point of contact.
Handle administrative tasks including electronic scheduling, data entry, and verifying patient information.
Maintain patient charts, process payments, and perform other duties to support the clinic's operations.
JACO Rehab provides individualized physical therapy, injury prevention, and performance services to help patients in Hawaii recover and excel. Since 1998, they have grown to four locations and helped thousands, fostering a family-friendly, supportive environment focused on one-on-one care.
Own a portfolio of enterprise accounts, driving retention and expansion through strategic partnerships.
Manage the end-to-end post-sale journey, including onboarding, adoption, and renewals.
Analyze customer data to provide proactive insights and lead executive business reviews.
Firework is revolutionizing connected commerce with an AI-powered video commerce platform trusted by global brands and retailers. The company has raised over $235 million and operates at a global scale, fostering a high-growth, team-centric environment.
Provide Tier 2 identity and access management help desk support for the U.S. Department of Education's Federal Student Aid office.
Respond to inbound calls and written inquiries to resolve account access, authentication, and identity management issues.
Troubleshoot IAM solution issues and coordinate with subject matter experts to drive resolution.
PingWind delivers services to the federal government in cybersecurity, development, IT infrastructure, and supply chain management. It is a certified Service-Disabled Veteran-Owned Small Business with offices in Northern Virginia and Huntsville, AL.
Design and launch digital Customer Success programs across the employer lifecycle, including automated onboarding, activation, and renewal campaigns.
Build customer health scoring models and dashboards to track engagement, adoption, and program ROI for a B2B2C model.
Own customer inquiries and escalations for tech-touch accounts, establishing triage paths and feeding insights back into program improvements.
Tapcheck is a digital platform offering on-demand pay access to earned wages, helping employees relieve financial stress without high-interest loans. The team is passionate about improving financial wellness and values humility, grit, and continuous improvement in a collaborative environment.
Lead structured Accelerator programs from discovery through measurement, including defining outcomes, establishing baselines, and documenting results.
Guide customers on best practices for using the GitLab platform, including Git workflows, CI/CD, and DevSecOps adoption patterns.
Own a book of customers and drive adoption, retention, expansion, and satisfaction through ongoing strategic and technical engagement.
GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. With more than 50 million registered users and over 50% of the Fortune 100 as customers, GitLab fosters a high-performance culture driven by values and continuous knowledge exchange.