As a Customer Service Coordinator, play a vital role in ensuring attendees have exceptional experiences by delivering outstanding service via email and in-person interactions and problem-solve to improve the overall FAN EXPO experience. This remote position requires on-site presence at select events and provides remote support; candidate must be based in the United States.
Job listings
As a Support Engineer II at QuickNode, you will answer support requests from potential customers, set up local proxies to debug Web3 requests, and provide resolutions to customers quickly. Troubleshooting core issues customers are having with the use of custom software and off-the-shelf tooling is crucial to this role. Collaboration and communication is expected to achieve high-quality customer experience.
The Customer Success Manager guides Teams and Business customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account management. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities.
Oversee the delivery of a world-class support experience that exceeds customer expectations. As Manager of Frontline Support, you will be responsible for leading and scaling our North America Frontline Support team, meeting ambitious targets, hiring and mentoring a talented team and implementing unparalleled support systems and processes to develop a world-class team.
Use your technical expertise and customer service skills to resolve questions and issues for online merchants. Communicate clearly in writing to both technical and non-technical people. Use our βlive chat firstβ approach to clearly answer questions, triage and gather context as needed, moving to email for any deeper investigations when necessary. Occasional outbound phone calls with customers when the issue requires quick context gathering.
Join Wander as a full-time Travel Concierge, working remotely to support guests at luxury vacation rentals. The Concierge team is close-knit and bubbly, contributing to various Guest Experience projects. This role requires kindness, empathy, and tackling new challenges. Responsibilities include answering questions with scripts, solving complex requests creatively, and coordinating with cross-functional teams.
We are looking for goal-oriented individuals with leadership potential to join our rapidly growing company. The role requires excellent communication skills, leadership capabilities, a self-starting attitude, a positive demeanor, and a growth mindset.
This position allows you to earn an incredible living without sacrificing your family life. Weβre looking for enthusiastic individuals to assist existing and prospective clients within our organization. This position will work with multiple clients through-out the day providing outstanding service and product knowledge.
Answer 40-50 inbound calls per day, take payments, update demographics, provide claim status, and explain copays/deductibles. Must know how to interpret and explain EOB's and have excellent written communication skills with polite phone etiquette and problem-solving skills. The candidate should be proficient in Microsoft Excel and self-managed with keen attention to detail.
As a Client Relationship Coordinator, you will be a key point of contact for our clientsβbuilding trust, resolving issues, and driving long-term satisfaction. You'll act as both a problem solver and a strategic partnerβhelping clients navigate their revenue cycle challenges while collaborating with internal teams to deliver tailored solutions. With a proactive approach to client care, youβll safeguard accounts, promote retention, and contribute to successful client relationships.