Triage incoming phone calls from members and pharmacies with professional etiquette.
Identify, document, and escalate member and pharmacy concerns to appropriate teams.
Ensure first-call resolution and exceptional customer care with genuine compassion.
Judi Health is a health technology company providing benefit administration solutions to employers, unions, health plans, and government entities. We are an intelligence platform powering benefits plans for millions of Americans, delivering the healthcare we all deserve.
Provide world-class customer support via phone, chat, and email, resolving complex issues with empathy and ownership.
Ensure end-to-end case resolution while meeting performance targets across KPIs like resolution rate and quality.
Contribute to team knowledge sharing and continuous improvement, using AI tools to enhance efficiency.
Wise is a global technology company building the best way to move and manage money internationally. With a large, diverse team, they foster a culture of innovation and inclusion.
Provide exceptional customer support to French-speaking customers via phone, email, and chat.
Troubleshoot and resolve customer issues while maintaining high service standards.
Accurately capture and update customer information in internal systems and CRM platforms.
MCI is a fast-growing tech-enabled business services company delivering Customer Experience, Business Process Outsourcing, and technology solutions across multiple industries worldwide. The company employs over 10,000 talented individuals and fosters a diverse, equal opportunity work environment.
Provide technical integration support for Evoplay's software products, managing and supporting integrations into external projects.
Communicate with partners and clients via corporate chats and tools, maintaining tech documentation and admin panels.
Analyze player gaming activity and manage alerts, working in shift rotations (day/night, 2/2 schedule).
Evoplay is a leading iGaming provider recognized for its innovative approach to game development and technological solutions. The company fosters a teamwork culture of like-minded people passionate about a common goal and games, with a portfolio of over 200 titles presented worldwide.
Drive post-sale success for a portfolio of advertising customers, ensuring clear goals, risk management, and renewal readiness.
Advise on audience strategy, campaign optimization, and performance measurement to deliver measurable business outcomes.
Collaborate cross-functionally with internal teams to drive adoption, identify expansion opportunities, and evolve customer success playbooks.
6sense provides an industry-leading technology platform that helps companies multiply growth, retention, and efficiency. With a culture centered on values like teamwork and curiosity, the company employs passionate individuals dedicated to customer success.
Act as a trusted advisor for mid-market hotel customers, guiding them through onboarding, training, and platform adoption.
Leverage hospitality operations expertise to help customers optimize workflows and align technology with business goals.
Collaborate cross-functionally with Sales, Product, and Customer Success to ensure a seamless customer experience and drive long-term success.
Cloudbeds provides a unified platform that powers hotels across 150 countries, processing billions in bookings annually. With over 650 team members across 40+ countries, they foster a remote-first culture that values innovation, diversity, and collaboration.
Act as primary point of contact and strategic advisor for 20-40 consumer brands.
Own onboarding end-to-end and deliver first live wins within two weeks.
Track account health and churn risk weekly and surface risks early.
Nudge is an agentic commerce platform that helps consumer brands win discovery in AI platforms and convert shopper intent into revenue. Launched earlier this year, it is a small, fast-growing startup backed by major investors including s16, Antler, and founders of Datadog, Miro, and Postman.
Assist clients with vacation planning and travel recommendations, including researching destinations and booking flights, hotels, and cruises.
Create customized travel itineraries based on client preferences and budgets while providing exceptional customer service.
Stay informed on travel promotions and supplier updates to offer the best options to clients.
Aisles & Abroad is a travel services company that assists clients with planning and booking travel experiences. They offer a supportive team environment and ongoing professional development for independent contractors.
Lead strategic enterprise accounts, building trusted executive relationships and stepping in where needed.
Hire, coach, and develop a high-performing West Coast Customer Success team.
Drive operational excellence through forecasting, account-health cadences, and structured risk reviews.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. We're a diverse team of over 260, connected by a shared builder spirit and backed by top investors.