Remote Customer service Jobs

Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service—all from your home office. You will help clients choose and book hotel accommodations, provide details on amenities, pricing, and availability, and manage reservation changes and maintain accurate records while communicating professionally via phone, email, and messaging.

As the Client Success Manager you will play a key role on the AlterCall team, acting as a critical contact point for our clients. You will maintain and enhance client lifecycle phases, partner cross-functionally, and influence product direction. Own the renewal pipeline, manage contracts, and monitor customer success metrics to improve outcomes and efficiency. Excellent communication is needed for escalation points resolving issues with urgency and empathy.

You will be a key technical resource for our customers, troubleshooting complex issues, ensuring data accuracy, and contributing to continuous improvements in our support operations. This role is ideal for a highly curious individual with strong technical aptitude who enjoys investigating complex systems, explaining technical concepts clearly, and driving efficient, high-quality resolutions.

As the Director of Customer Success – Enterprise Accounts, you will lead the national Customer Success organization serving Edmentum’s most strategic and high-value customers. You will oversee individual contributors, guiding a high-performing team responsible for retention, growth, and customer advocacy across complex, enterprise-level partnerships. This role will set the national vision for Enterprise account success.

As a Customer Success Representative, you will be the first point of contact for Bundle’s learners, clients, and trainers, playing a critical role in ensuring every interaction reflects commitment to exceptional service. This contract position requires availability Monday through Friday from 3:30 PM to 12 AM Eastern Time with (1) 30-minute break.

Deliver world-class support and shape the future of Lovable from the front lines, troubleshooting real user problems, capturing high-signal insights, and turning feedback into product gold. This role is for someone who’s user- and product-obsessed and cares deeply about helping others succeed. This is a contractor position requiring availability during APAC business hours.

You will work with our customers to uncover and understand their goals, align on business objectives, and be responsible for implementing account plans to grow and secure your portfolio. Build strong relationships with your assigned customer portfolio and support them as their the key contact and advocate. Drive upgrade revenue from deep understanding of customers’ business and goals.

The Customer Success Architect (CSA) is a strategic position designed to provide value to customers by aligning the platform with business objectives and driving long-term success. The CSA role focuses on building strong, consultative relationships with key customers, serving as a trusted advisor, leveraging understanding of DevSecOps best practices, industry trends and software capabilities to help customers navigate challenges and achieve desired outcomes.

Assist clients with hotel and resort bookings through approved online platforms and provide lodging recommendations based on destination, travel dates, and budget. In this remote role, you’ll ensure accuracy, quality service, and a seamless travel experience by handling changes, cancellations, and special client requests with professionalism. Maintain up-to-date client records and communication logs.

You will answer a high volume of inbound calls; transfer and directs calls; provide exceptional customer service via telephone and be responsible for all front office patient coordination to be completed in a timely manner. You will communicate clearly and effectively with patients, clients, team members, peers and leadership. You will accurately input data into both Carenet and EMR databases and answer all inquiries from patients, customers and third party vendors.