Provide professional technical support via WhatsApp, Email, and other channels.
Investigate, reproduce, and resolve product-related issues.
Partner with customers to ensure they successfully onboard and fully utilize new features.
Kegmil is revolutionizing the way mission-critical facilities and assets are repaired and maintained via complex systems of people and processes. They are on a mission to empower millions of deskless field service professionals in Southeast Asia with technology and data to supercharge their operational efficiency and service performance.
Accountable for managing the success of the full customer lifecycle.
Drive value across each customer account within your territory by increasing adoption and growing revenue.
Implement an effective strategy that results in decreased churn and increased upsell opportunities.
Integreon provides legal and business solutions to leading law firms, corporations and professional services firms. They have over 3,000 employees globally and service a comprehensive range of client needs that require scale and expertise, enabling clients to become more operationally efficient.
Provide phone and email support for sales and healthcare professionals.
Maintain accurate records in accordance with Stryker specifications.
Participate in continuous improvement activities and projects.
Stryker is a leading medical technology company dedicated to improving healthcare. We offer innovative products and services in various medical fields and are proud to be named one of the World’s Best Workplaces, fostering a culture of innovation and inclusivity.
Own and resolve complex Tier 3 escalations across hardware, software, APIs, integrations, and platform behavior.
Act as the main point of contact for technical guidance on Strategic Accounts and serve as a domain owner for technical areas.
Independently identify, scope, and execute technical process improvement projects to enhance customer experience and reduce repeat incidents.
Boulevard provides a client experience platform for appointment-based, self-care businesses, empowering customers to give their clients more magical moments. They value diversity and inclusivity and offer equal opportunities for all, fostering a culture where employees can do their best work.
Lead and scale a Customer Success team supporting Enterprise customers.
Accountable for team performance, customer outcomes, and building repeatable CS motions.
Partner with Enterprise customers and balance customer value with commercial outcomes.
Eleos Health aims to deliver effective behavioral care through data, measurement, and personalization, supporting clinicians. They foster a team of driven individuals with a shared vision to enhance therapy effectiveness with technology.
Serve as a strong advocate for customers and end users, representing their needs within the PerfectServe organization
Build trusting relationships and provide day-to-day support to customers
Lead process improvement and optimization initiatives that drive measurable value for customers
PerfectServe offers Best in KLAS clinical communication and physician scheduling solutions and is a Leader in the Gartner Magic Quadrant for Clinical Communication and Collaboration. They have seen an 88% growth rate over the past three years and need strong team members to help them continue to grow!
Deliver outstanding customer support through clear and effective communication.
Provide first-level assistance via phone and chat for patient/healthcare provider inquiries.
Guide patients/healthcare providers through basic issue resolution procedures.
Helpware is a technology-driven company delivering Customer Experience & Operational Support. We leverage empowered teams, innovative solutions, and technologies with offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico, and the Philippines.
Conduct thorough research on attributed patients to better understand their healthcare needs and utilization.
Perform telephonic outreach to the caregivers of attributed patients with the goal of enrolling their child in care and ensuring a seamless onboarding experience.
Collaborate with Provider Engagement Specialists to conduct embedded outreach to support the enrollment process.
Imagine Pediatrics is a tech-enabled, pediatrician-led medical group that reimagines care for children with special health care needs. They deliver 24/7 virtual-first and in-home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care.
Manage booking logistics through online platforms.
Maintain accurate records of client information.
Destination Knot is a travel planning company that specializes in designing unforgettable, customized experiences. They deliver expert service and personalized attention to make every journey stress-free.
Handle customer inquiries via live chat, email, and social media.
Troubleshoot technical issues and enhance user experience.
Report bugs and user experience issues to the development team.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.