Remote Customer service Jobs

The Customer Success team is looking for a motivated, entry-level Customer Success Representative to build relationships, promote product adoption, address issues, and identify on-going promotion of the value of Smarsh solutions by escalating client needs internally, tracking follow up for client inbound questions, resolving invoice questions or changes, and processing downgrades, cancellations, and export requests.

We are looking for an experienced, customer-centric individual to grow our customer support team. As a Customer Support Specialist, you are often the first voices of Sprinter Health, delivering flawless and timely support to our customers across the nation. This is a full time temporary position through Dec 31, 2025; benefits and completion bonus provided.

As a Guest Experience Specialist, you will build a personal connection with our guests through phone, email, and chat support to address a variety of needs. Your primary focus will be creating a 5-star guest experience through genuine care, efficient guest support, and problem resolution to enable customers to feel at home when they stay at a Kasa property.

As a Bilingual Patient Engagement Specialist, you will be the first voice of Sprinter Health, introducing our company and in-home, no-cost health services to patients and encouraging them to make appointments. You will utilize an auto-dialer tool to make 120 to 150 outbound calls daily, talking to 70 to 80 patients and booking an average of 14 appointments. This is a temporary position through Dec 31, 2025, with a completion bonus provided.

The primary role is to provide excellent support to our customers via chat and email, quickly and accurately resolving inbound requests, troubleshooting product issues, and educating on best practices using Crossbeam collateral. This is a unique opportunity to work directly with a seasoned customer success team and significantly contribute to Crossbeam’s success, with room for career growth. This role requires someone based in the PT time zone.

This role will help combat fraud and abuse on our communications platform and requires a curious, analytical and quick thinking individual to join the global Fraud Operations team. You will utilize a variety of tools to prevent, respond and mitigate instances of fraud and abuse across all of our products, protecting our customers and our platform. Twilio operates on a 24/7 model, so the ability to work weekends and holidays (as needed) is required.

Assist passengers primarily via phone, managing flight bookings, changes, and cancellations. Provide information on flight schedules, pricing, and services, handling customer queries with empathy and professionalism. Use ticketing systems and internal tools effectively to ensure customer satisfaction.

Provide exceptional guest experiences in a customer service or contact center environment. This role involves troubleshooting streaming issues, understanding streaming services on various devices, and utilizing strong problem-solving skills. Multi-tasking and experience with CRM applications are preferred.

In this role, you will work directly with couples to plan their dream weddings and honeymoons in breathtaking destinations worldwide. From selecting the perfect location to coordinating travel logistics, you’ll play a key role in bringing magical moments to life.

As a Customer Success Manager at Regard, you will own the full customer journey from integration and onboarding, to renewal and expansion. You will be accountable for the overall health of the account by fostering relationships across key client stakeholders, producing and delivering impact analyses for Quarterly Business Reviews (QBRs), and identifying opportunities for improving onboarding and user feedback processes.