Remote Customer service Jobs

• Helping customers understand their bills, meters, and tariffs without the headache.
• Solving problems, whether it’s a billing query, a meter issue, or a complex energy conundrum and finding the best fix fast.
• Handling queries from start to finish, including complaints, making sure customers get the right help the first time.

Octopus Energy is a company focused on changing the energy industry to be better for customers and the planet.

• Provide customer service and interpersonal communication skills to support the ICE law enforcement mission.
• Maintain public and community relations by answering incoming calls and processing web tips.
• Review, analyze, and process tips for further action.

SteerBridge Strategies is a CVE-Verified Service-Disabled, Veteran-Owned Small Business delivering professional services to the U.S. Government and private sector.

Responsible for handling incoming calls regarding Disability Benefits Law (DBL) and Paid Family Leave (PFL). Deliver superior Customer Service to both internal and external customers. Manage calls effectively for one-call resolution and accurate documentation.

We help protect our customers against life’s uncertainties and provide protection and peace of mind when our customers need it most.

The role is the first line of support for clients and investors for all things Figure Markets. Act as a bridge between customers and internal teams to address any concerns and to ensure customer satisfaction. Provide technical support and troubleshooting, triage and route the identification of technical bugs, and track until resolved.

Figure is transforming capital markets through blockchain, combining transparency and efficiency with AI-driven automation to reimagine loan origination and trading.

• Lead and develop offshore customer support leads, managing chat and email support operations.
• Drive continuous improvement through data analysis and workflow design, enhancing user experience.
• Guide AI adoption in support operations, creating knowledge systems and SOPs for both human agents and AI copilots.

Babylist is the leading registry, e-commerce, and content platform for growing families, serving over 9 million people annually.

• Serve as the first line of support for school staff via phone, chat, and email.
• Troubleshoot technical issues related to iPads, Hazel’s app, and internet connectivity.
• Assist in verifying school users and updating their roles and access levels.

Hazel transforms schools into the most accessible front door to physical and mental healthcare, delivering therapy and medical services virtually to K-12 students.

• Provide exceptional support for a diverse range of products and services.
• Address technical inquiries and meet customer needs swiftly and expertly.
• Collaborate with teams for issue resolution.

Tactacam is a leading innovator in outdoor and action camera technology, dedicated to providing high-quality products that enhance the outdoor experience.

• Analyze support trends and customer usage patterns to identify optimization opportunities.
• Develop proactive solutions and recommendations to prevent recurring issues.
• Create customer-specific guidance and best practices to improve system utilization and ROI.

Transact and CBORD have joined forces as industry leaders to bring the best integrated technology solutions to education, healthcare, and business campuses worldwide.

• Work directly with clients to ensure success.
• Manage client-related activities of critical importance to the long-term relationship with the client.
• Maximize client’s product and service satisfaction to retain the client base.

Informa connects customers to information and people that help them know more, do more and be more, running around 800 events each year.

• Provides exceptional customer service and support to clients, ensuring satisfaction with waste treatment and disposal services.
• Responds to inquiries, processes orders, prepares correspondence, and troubleshoots issues in a timely and professional manner.
• Manages office services, including data entry, clerical work, records control, and report preparation, with proficiency in Microsoft Office and DocuSign.

Republic Services is a leader in the environmental services industry and provides recycling, waste, and hazardous waste management for small businesses, corporations, and municipalities.