Remote Customer service Jobs

Job listings

$65,000–$80,000/yr

  • Serve as the dedicated licensing concierge for high-value accounts, building deep relationships and responding with urgency.
  • Advise on Microsoft 365 and Azure licensing structures balancing cost, compliance, and growth.
  • Partner with Account Executives on deals, coach internal teams on licensing, and resolve licensing tickets with incomplete information.

Agile IT is a Microsoft AOS-G partner and Cyber AB Registered Practitioner Organization built for the Defense Industrial Base, helping defense contractors meet CMMC compliance in Microsoft cloud environments. They are in a high-growth phase and stacking the team to match, operating with RISE values: Reliability, Integrity, Stewardship, and Excellence.

  • Assist customers via email or phone with warranty inquiries, providing personalized solutions.
  • Open, track, and close warranty cases using internal tools.
  • Leverage mechanical expertise to diagnose issues via photos/videos, coordinate with garage network, and ensure customer satisfaction.

AUTO1 Group is the leading European digital platform for buying and selling used cars. With over 10 years of experience, they foster a friendly work environment with training programs and corporate events.

  • Act as an advocate for a portfolio of customers, ensuring they achieve business outcomes and maximize value from ServiceNow products.
  • Leverage Success Plays and guide customers on best practices, innovations, and technical health to foster adoption and usage.
  • Oversee escalated client issues and collaborate with internal teams to ensure quick resolution and customer satisfaction.

ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. The company is building an AI-native culture where technology and talent are unstoppable together, with tens of thousands of employees globally.

  • Serves as primary internal coordinator for all proposal and quotation activities for a named client across Eurofins Central Laboratory.
  • Manages end-to-end quotation process ensuring timely, accurate, and competitive proposals.
  • Acts as central liaison between client stakeholders and Eurofins functional teams to gather technical and operational inputs for proposal development.

Eurofins Scientific is an international life sciences company providing analytical testing services to make life and the environment safer. With 58,000 staff across 900 laboratories in over 54 countries, it is a global leader in food, environment, pharmaceutical, and cosmetic product testing.

UK 5w PTO

  • Provide on-demand and pre-booked BSL video interpreting for corporate and individual Deaf clients.
  • Deliver high-quality BSL/English interpreting services and maintain NRCPD code of conduct.
  • Work flexible hours during out-of-hours shifts (midnight to 8am) with full remote setup and training provided.

Sign Solutions provides interpreting and translation services to the Deaf community across the UK, focusing on breaking down communication barriers through non-spoken services. Founded in 1998, the company has over 27 years of experience and values empowering Deaf people, innovation, and high-quality service delivery.

  • Serve as primary point of contact for customers during the pre-trial phase of AAC device trials.
  • Conduct engagement conversations via calls, email, and chat to educate caregivers and clinicians on Lingraphica's offerings.
  • Ensure accurate documentation of customer interactions in CRM and contribute to monthly intake goals.

Lingraphica is a mission-driven organization that provides speech-generating devices to improve communication for people with impairments. They are a leader in AAC technology, serving aphasia patients, and foster a fast-paced, goal-oriented culture.

  • Provide daily phone coverage for the Notice of Loss 800 number, following scripts and best practices for customer interactions.
  • Assist customers by setting up claim first notices and keeping accurate records of all interactions and transactions.
  • Provide accurate and timely answers to routine claim inquiries while serving as a customer advocate.

Travel Insured International is a leading travel insurance provider with over 30 years of experience, offering travel protection plans to help individuals travel confidently. As part of Crum & Forster's Specialty Business Unit, it values inclusivity, diversity, and employee development with a supportive culture.

  • Receive and respond to prescription refill requests via phone, email, fax, and Telephone Encounter.
  • Verify validity and accuracy of refill requests, ensuring compliance with regulatory guidelines.
  • Provide exceptional customer service and collaborate with interdisciplinary teams to optimize workflow.

Carenet Health pioneers advancements in healthcare consumer experience, interacting with 1 in 3 Americans daily to improve outcomes. They foster a collaborative, innovative culture with an entrepreneurial spirit.

  • Manages essential administrative and clinical-adjacent functions such as medication prior authorizations and scheduling.
  • Ensures tasks comply with organizational standards and regulatory requirements to promote a seamless care experience.
  • Supports clinical and operational scheduling and provides flexible administrative support to Care Teams.

This organization provides operational support for healthcare member care. They focus on ensuring accuracy and efficiency in workflows like prior authorizations and toxicology result entry.

  • Support executive business reviews and account follow-through for enterprise customers, preparing materials and tracking action items.
  • Draft professional customer communications and maintain stakeholder maps to ensure seamless account management.
  • Maintain account health records in HubSpot and assist with process improvements to streamline team operations.

Parachute Health is transforming post-acute care as the leading digital ordering platform for medical equipment and supplies. We connect major health systems, health plans, and suppliers, and have connected 300,000+ clinicians and 3,000+ supplier locations across all 50 states, helping 15M+ patients.