Handle customer inquiries, resolve issues, and provide top-notch service in both English and Chinese. Respond to customer inquiries via email, phone, and live chat. Provide accurate and timely information regarding our products/services and resolve complaints.

The Director of Customer Success Management will be the primary point of contact for their customers, helping them maximize the value of the Striim platform, ensuring smooth onboarding, adoption, and ongoing success with the Striim product suite, driving customer satisfaction and retention. The role involves guiding customers through onboarding, building relationships, driving satisfaction, and resolving challenges.

You will own customer relationships to ensure engagement and long-term success. You will guide customers, conduct check-ins, lead renewals, and uncover upsell opportunities. You will proactively mitigate risks, stay updated on product changes and gather insights to influence product improvements.

Assist customers with their financial inquiries and resolving complaints against financial institutions through various channels. You will provide exceptional customer service, document inquiries, update databases, and collaborate with coworkers to find solutions. You may also mentor less experienced agents and provide input for process improvement.

Answer clinical related questions regarding the use of MatrixCare Home Health and Hospice, application (HH) in a friendly, effective, and efficient manner. Diagnose and resolve basic and complex customer clinical questions or problems over the telephone or through electronic communication. Home health or hospice clinical experience is required.

Looking for individual seeking a fulfilling career that offers flexibility and growth opportunities? Join our esteemed client service leadership team. With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career.

Be the first point of contact for users, providing solutions and creating the very best Calendly support experience. Help customers schedule more meetings,take a consultative approach to problem-solving, and maintain fantastic written communication skills, while functioning as a Calendly product, use-case, and scheduling industry expert. Patiently empathize with customers and document issues appropriately.

The Customer Success Manager will own a portfolio of customer accounts and drive greater business value for them by bringing Vercel's best ideas, innovations, and capabilities to those customers. The CSM role is pivotal in managing everything post-sales in the Enterprise customer lifecycle. The role requires a background working with developers.

Join our Commercial team to manage and grow relationships with our customers (energy utilities/suppliers) while ensuring smooth onboarding and ongoing success to maximise its value. You will advise customers on usage of the platform, data-related questions, system and process integrations and be responsible for upselling, engagement, and/or deeper product usage.

This exclusive opportunity is tailored for driven individuals with exceptional leadership qualities and a commitment to continuous self-improvement. As a Personal Development and Lifestyle Coach, connecting with clients daily via phone and email, actively engaging in personal development and ongoing training, promoting programs, and providing product information.