We are looking for a Customer Support Representative that is committed to provide exceptional customer service and has a knack for problem-solving. Your first priorities will be helping customers, answering inquiries and concerns, and giving them current information right away. We are seeking someone that loves to help others, has a good attitude, and is driven about changing people's life.

The Intake Specialist Outbound (Bilingual/Spanish) - Remote talks directly with patients and their families, determining their needs, their medical history, physical and mental state and special requirements. The role provides excellent customer service and appropriately documents requested appointment.

As a Technical Support Engineer, you will be the highest level of technical escalation for APAC customers, contributing to the continuous improvement of Kiln's engineering and customer support practices, working closely with a local Sales Engineer and Product Support, as well as Europe-based Engineering and Product teams.

Provide first level customer service regarding inquiries about product / account / usage and applications. Build and maintain positive customer relations by offering personalized solutions and ensure requests are handled appropriately by coordinating with various functions within the company. Schedule service calls and follow up with customers/clients. Troubleshoots and resolves technical issues using established diagnostics tools and procedures.

As a Customer Service Representative, field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Handle all customer inquiries, provide excellent customer service through active listening, and work with confidential customer information sensitively. Aim to resolve issues on the first call and escalate interactions when necessary.

This full-time role in the Human Services field involves providing case management and therapeutic interventions to families in St. Clair County who may have an open DHHS case or be at risk of removal. Interventions include budgeting, employment seeking, parenting education, solution-focused brief therapy, and safety planning.

Build trusted relationships with our named accounts through consultative solutioning, ensuring that our customers achieve their talent and business objectives through Multiplier. Actively monitor adoption of our products/services, provide industry knowledge and best practices to drive engagement. Partner closely with internal teams to deliver the best customer experience to drive growth and retention.

As a Named Support Representative, you will work closely with our customers, build relationships with them, and help them achieve their technical goals and overcome technical challenges. You will partner closely with our Customer Success and Technical Support teams and work internally with Engineering to ensure your customers' technical needs are fully taken care of.

Represent and advocate for customers by understanding their businesses, sharing accurate information, and resolving concerns. Manage customer interactions, providing systems and program assistance. Meet SLAs and KPIs, identify improvement opportunities, and report system issues. Collaborate with teams for resolution and provide feedback on system features.

Peraton is seeking a Customer Service Representative to join our team supporting the USPS.com. CSRs will provide technical assistance to end-users on products and services via live chat sessions and emails inquiries. The successful candidate must allocate his/her own time efficiently and will receive general instructions on all work.