The Customer Success Manager will problem solve for internal and external customers and provide top quality post-sale support. This person will manage the internal/client support function for Anteriad, working in tandem with the India, APAC and US Operations teams in order to ensure true customer support and insights.

Play a part in making a positive impact by being a first contact for questions about our service offerings, resolving member concerns, and ensuring requests are processed accurately and timely. Given structured protocols and scripts, document conversations to ensure consistency of scheduling, modifying, and canceling customer reservations while supporting members in their journey towards positive health outcomes.

Datavant's Customer Experience Representative will interact with Record HUB customers by addressing inquiries, resolving issues or complaints as well as educating customers, in a high call volume, fast-paced environment. They will investigate and solve product and service complaints, communicating and coordinating with colleagues as necessary.

Givebutter is looking for a Phone Support Specialist to support the fundraising efforts of a large and diverse group of NPOs. The primary responsibility of this role will be responding to inquiries from current users via phone, guiding them through their questions, and providing clear, friendly, and helpful support. This is a direct-hire, permanent, remote position.

Position yourself as the subject matter expert on software business growth through the effective use of technology by implementing software best practices. Develop implementation plans, manage software integration, and ensure customer adoption. Follow up with accounts to ensure successful implementation and assist with educational webinars. Focus on improving onboarding delivery.

Maximize client renewal and growth rates by cultivating implementations that get results and drive adoption of best practices focused on creating successful student outcomes everywhere learning occurs. Evaluate data and share progress with key stakeholders and intervene when implementations are not meeting expectations. Position the capabilities of Edmentum solutions and promote proven implementation models during the sales process.

Drive clients’ implementation and integration of Fathom’s cutting-edge technology into the nation’s largest health systems, physician groups, and billing companies as well as convert high-profile clients into Fathom advocates and references. Integral to building Fathom’s client success programs, enterprise-level growth strategy and cross-functional initiatives.

This dynamic role involves building customer relationships and converting them into long-term revenue growth. You will provide strategic guidance on operational and product-related issues, advocate for clients internally, and champion new products to facilitate client business expansion with Deel.

As a Deel IT Customer Success Manager you will be responsible for onboarding, growing and the success and satisfaction of Deel IT customers, focused on improving retention and contributing to the overall company revenue targets. The role involves building client relationships, providing tailored support, and proactively identifying opportunities for expansion within the client base.

Drive us towards a consistent and high quality customer experience leading a team of Hims&Hers internal support Supervisors and Agents. This role requires excellence in high output operations coupled with a superb customer touch and is pivotal in driving customer satisfaction and fostering a culture of excellence within the team.