Lead daily customer support operations, ensuring high service levels and team accountability.
Coach and develop team leads and supervisors to improve performance and service quality.
Partner with Production to resolve complex issues and drive process improvements.
Partner company is a production-focused organization handling customer orders and manufacturing. It fosters a collaborative, fast-paced remote culture with an emphasis on continuous improvement and accountability.
Deliver excellent customer experience by building rapport, understanding needs, and providing knowledgeable support in a fast-paced environment.
Answer incoming calls, service existing accounts, educate customers on coverage, and resolve policy, billing, and account questions.
Quote additional insurance products, complete applications, meet performance objectives, and maintain knowledge of insurance products and regulations.
Our partner is a company providing insurance customer service and support across the United States. They offer a collaborative work environment focused on customer service, teamwork, and employee development with opportunities for growth.
Consult with clients to understand their travel preferences and create tailored itineraries.
Manage bookings and provide support before, during, and after trips.
Promote travel services and build a client base through networking and social media.
The hiring company specializes in crafting personalized travel experiences for clients. It operates with a remote-first approach and values flexibility, customer service, and independent work.
Diagnose electrical and mechanical failures in real time using voltage, current, temperature, and relay-state data.
Guide field technicians through troubleshooting and root-cause identification via phone.
Document every technician interaction accurately to ensure clear case handoffs.
LVT provides AI-driven, actionable intelligence that makes sites smarter, safer, and more secure. Recognized as one of the fastest-growing companies in intelligent site technology, it is a top-tier growth company with strong leadership and product excellence.
Field complex and escalated technical issues for high-value clients.
Work directly with clients to resolve issues and maintain SLAs.
Serve as escalation point and product expert for support reps.
Granicus builds technology that transforms the Govtech industry, connecting governments with constituents. With 5,500+ government agencies and 300M+ citizen subscribers, they are recognized on GovTech 100 and BuiltIn's best places to work.
Own day-to-day relationships across an assigned portfolio of provider and hospital clients.
Build strong relationships with practice administrators, revenue cycle leaders, CFOs, and other client stakeholders.
Conduct regular business reviews and present updates on service performance and key revenue cycle metrics.
Raventra Health is a medical services company providing outsourced billing, coding, and claims processing solutions for provider groups and hospitals. They are an equal opportunity employer that values client success and revenue cycle excellence.
Provide technical support for Abbott Toxicology assays, reagents, and instrumentation through remote and on-site customer interactions.
Lead assay and instrument implementations, validation activities, and customer training programs.
Troubleshoot technical issues, perform root cause investigations, and drive timely resolution of customer complaints.
Abbott is a global healthcare leader developing life-changing technologies across diagnostics, medical devices, nutritionals, and branded generic medicines. With 115,000 colleagues serving people in more than 160 countries, it is recognized as a great place to work and one of the world's most admired companies.
Provide technical support and resolve complex software issues through phone, web, and email.
Collaborate with internal teams such as Sales, Services, and R&D to investigate and resolve customer problems.
Maintain documentation and share expertise through internal training and knowledge base articles.
The company provides enterprise software solutions and technical support services. It operates in a global, customer-focused environment with a collaborative team culture.
Own success of a concentrated portfolio of strategic health-plan relationships, protecting revenue retention and creating growth conditions.
Secure and expand approvals, channels, data, and subsidiary participation to put Sword in front of eligible members.
Interrogate claims, utilization, outcomes, and ROI evidence to lead account strategy, value communication, and business reviews.
Sword Health is an AI-powered healthcare company that builds AI Care to deliver medical reasoning and real-time treatment at scale. With over 1 million members, 2,000+ enterprise clients, and $500 million raised from leading investors, the company is redefining healthcare delivery.
Own and resolve complex L4 support escalations, conducting root cause analysis and collaborating with Engineering and Product teams.
Create and maintain technical documentation, troubleshooting guides, and self-service resources to improve support efficiency.
Analyze support trends and translate findings into actionable recommendations for product quality and customer experience.
They are a global remote-first technology company focused on delivering exceptional customer experiences and scalable solutions. They foster a collaborative environment that values ownership, continuous learning, and innovation.