Administer and configure the SAP Concur platform, including user management, workflows, and policies.
Serve as the primary point of contact for user support, troubleshooting issues and ensuring a positive experience.
Create reports and dashboards to provide actionable travel and expense insights for decision-making.
The company provides a modern travel and expense management platform for employees across the organization. It fosters a collaborative, cross-functional environment with a focus on continuous improvement and automation.
Support multiple product teams as a central business systems resource, coordinating cross-functional initiatives and ensuring smooth execution across product portfolios.
Gather, analyze, and document business requirements, including user stories, process flows, and acceptance criteria, while facilitating workshops to identify process improvements.
Utilize modern AI-enabled platforms, intelligent automation tools, and Microsoft technologies to improve documentation, reporting, analysis, and overall operational efficiency.
This position is listed on behalf of a partner company that manages all applications and next steps. They are a global technology-driven organization focused on innovation and continuous improvement.
Provide prompt technical support for end-user hardware, software, and mobile devices while meeting service level agreements.
Diagnose and resolve technical incidents efficiently, using remote tools and documenting in the ticketing system.
Support collaboration technologies and contribute to knowledge management by creating documentation and sharing best practices.
Our partner is a company seeking an End User Support Technician to deliver high-quality IT support. The role is within a mission-critical enterprise IT environment, with a collaborative team focused on knowledge sharing and professional development.
Configure end-to-end SAML 2.0 and OIDC SSO integrations and lead technical coordination with third-party vendors.
Set up SCIM 2.0 provisioning and implement group-based Role-Based Access Control (RBAC) within Okta.
Manage daily access operations, including provisioning/deprovisioning lifecycles and authoring CAB tickets for production changes.
EverOps is an Embedded Service Provider that partners with enterprise engineering and operations teams to solve complex delivery and service issues. They are a remote-first company that values ownership and collaboration.
Provide Tier 1 service desk support, including encryption, identity management, and Unified Communications troubleshooting.
Document all ticket information per standard operating procedures and escalate issues when necessary.
Maintain superior communication skills and build relationships with customers and colleagues.
Oregon Health & Science University (OHSU) is Oregon's only public academic health center, leading groundbreaking research, patient care, and training of future healthcare professionals. As Portland's largest employer, OHSU offers a welcoming, anti-racist culture and opportunities for growth across a system of hospitals and clinics.
Lead strategy and operations for enterprise collaboration, messaging, and voice platforms including Google Workspace, Zoom, Webex, and RingCentral.
Manage a distributed team of engineers, focusing on service reliability, user experience, and automation.
Drive transition from legacy email to a Google Workspace-centered model, reducing operational toil.
CrowdStrike is a global cybersecurity leader that protects organizations with an AI-native platform. They are a large, mission-driven company with a culture of innovation, flexibility, and responsible AI adoption.
Responsible for the design and documentation of a MILDEP Campus Area Network.
Develop engineering assessments of configurations and coordinate with Project/Program Manager.
Ensure adherence to U.S. Army engineering processes and deliver milestone status reports.
By Light Professional IT Services LLC readies warfighters and federal agencies with technology and systems engineered to connect, protect, and prepare individuals and teams. Headquartered in McLean, VA, the company supports defense, civilian, and commercial IT customers worldwide with a focus on innovative IT services and communications support.
Act as the first point of contact for client issues via phone, email, and automated alerts, triaging tickets and escalating when needed.
Configure and deploy new workstations, troubleshoot Windows PCs and servers, and support Active Directory and LAN environments.
Document all work in IT Glue and assist with endpoint security and email management.
DistantJob is a growing Managed Services Provider that offers responsive, people-first IT support to small and mid-sized businesses. They are a remote-first company focused on clear communication and a caring approach to technology issues.
Own the configuration, deployment, and customer enablement of the Scheduling module, translating agency staffing policies into software configurations.
Lead requirements-gathering sessions, validate configurations against real scenarios, and support payroll export and timekeeping integrations.
Partner with Implementation Managers to deliver milestones, maintain project documentation, and serve as the Scheduling subject matter expert.
First Due provides transformative, end-to-end software solutions for fire and EMS agencies to improve safety and operations. The company offers a comprehensive benefits package and promotes an inclusive, remote-first work environment.
Administers Microsoft Teams Phone, Amazon Connect, and other enterprise communication platforms to ensure secure, reliable operations.
Provides advanced Tier II/III support, troubleshooting complex voice and infrastructure issues across cloud and on-premises systems.
Drives automation and modernization through scripting, workflow optimization, and cross-functional collaboration to improve service reliability.
ERC Pathlight is a leading treatment provider for eating disorders and mood, anxiety, and trauma-related conditions, offering innovative, evidence-based care nationwide. Founded in 2008, the organization supports over 6,000 patients annually and fosters a collaborative, mission-driven culture focused on expanding access to mental health care.