Responsible for delivering optimal availability and quality regarding the wireless network services. Participate in daily stand ups and utilize the kanban methodology to triage and resolve incidents and problems within established SLAs. Assist with proactive measures such as network monitoring, analysis, maintenance/patching, and documentation.

As a Technical Support Specialist, link clients to all company departments, working within the U.S. time zone. Focus on Braiins OS and Manager, use Ubuntu and Linux command line, and navigate API setups. Contribute to knowledgebases, help clients install and troubleshoot, and engage with industry players, relaying feedback to product teams.

Lead an Application Delivery/Load Balancing team and optimize the network security and performance under direction from the Security Section Manager. Interface and collaborate with the Operations and Architecture Sections to achieve comprehensive and cohesive integration of security across all aspects of our management on NIH’s networks. Supervise the Team’s goals to perform load balancing, network monitoring, and optimization activities.

As an Implementation Specialist, you'll be responsible for successfully onboarding psychiatric practices onto our platform and services. You'll serve as the primary point of contact during implementation, coordinating across teams to ensure a smooth transition and driving practice adoption and success.

Focusing on major incident, process, program, and release management. Creating, communicating, and executing incident response strategy and acting for individual incidents, closely partnering with Engineering, Technical Support, and Customer Success to drive resolution and improve tools and processes. Leading the weekly release process as part of a release management team.

The Senior Storage admin is responsible for managing and maintaining data storage infrastructure, ensuring data availability, security and performance. Operate, maintain, manage, tune, configure, troubleshoot, and patch SAN. Upgrade all Storage Area Network (SAN)/Network Attached Storage (NAS) hardware, software and tools.

As the Systems and Solutions Administrator in the Business Operations team, you will play a central role in equipping internal teams with the tooling that enables them to deliver the highest quality solutions to customers, serving effectively as a subject matter expert for a variety of SAAS systems used throughout all divisions of the company.

Consult with business stakeholders to elicit business requirements and translate into workable business solutions, identify and recommend enhancements to NetSuite and OpenAir system that will benefit business users, and configure and support various modules within NetSuite & OpenAir using advanced functionality, integration tools, and reporting.

We are seeking a highly skilled Data Center Network Engineer to join our team, responsible for designing, implementing, and maintaining robust cloud networking solutions, as well as deploying and managing VPCs, VNets, Transit Gateways, and VPNs. The ideal candidate will have a strong proficiency in both Juniper and Cisco core device and switch configurations and equipment.

Design and implement SmartWorks solutions to meet customer requirements, integrate application suites with 3rd party software interfaces, and maintain project documentation. Lead training sessions, act as a liaison between parties, and provide consulting services based on knowledge of Smart Metering infrastructure. Provide regular updates to the Project Manager.