Serve as primary contractor point of contact for Government COR and KO; available 24/7
Manage on-site and remote personnel across the 88th RD 19-state Area of Operations
Ensure timely submission of all contract deliverables, reports, and required notifications
Zantech is a dynamic Woman Owned Small Business focused on providing complex, mission-focused solutions. They have a proven track record of outstanding customer performance and high employee satisfaction and embrace the opportunity to hire individuals with new talents and fresh perspectives.
Provides phone, remote, and desk-side technical support to users in the areas of e-mail, directories, standard MS Windows desktop applications, and network connectivity
Provides personal computer support, problem analysis, and hardware/software installation and configuration
Interacts daily with customers to ensure productivity; provides individual feedback
Empower AI provides federal agency leaders with AI tools for workforce transformation, leveraging three decades of experience in Health, Defense, and Civilian missions. They are headquartered in Reston, VA; they are recognized as a 2024 Military Friendly Employer.
Autonomously analyze performance of hotel chain connections to find root cause of problems and lead execution of solutions.
Independently determine any necessary action to maintain hotel chain connectivity within specific performance metrics.
Identify opportunities to enhance connection robustness or generate business value for accounts.
Agoda connects people to destinations and experiences, with great deals across millions of hotels and holiday properties, flights, and experiences worldwide. Agoda is part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe.
Own the development, governance, and ongoing maintenance of technical documentation.
Independently synthesize complex technical, product, and operational information.
Write, format, edit, and proofread process, procedural, and technical information for users.
Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. They serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across their platform of solutions.
Lead, mentor, and develop Helpdesk Team Leads and support staff.
Oversee day-to-day IT support operations, including ticket queues, escalations, and service requests.
Analyze ticket trends and implement proactive solutions.
T3 Services Group is a national home services organization with locations across the U.S., providing Plumbing, Drains, HVAC, and Electrical services to residential customers. Our business is powered by phenomenal teammates who take pride in delivering 5-star service on every call.
Provides project/program management support to the Directorate’s Engineering Branch.
Research and document systems process workflows and data flows.
Facilitates decision making meetings and analytic exchanges.
LMI is a digital solutions provider dedicated to accelerating government impact with innovation and speed. LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed, with a focus on agility and collaboration.
Maintain the AthenaIDX practice management system.
Translate business needs into system updates.
Troubleshoot errors and support third-party vendors.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Respond to incoming phone calls, emails, and chat messages requesting technical support.
Provide first-level support for desktop, laptop, printer, mobile device, software, and basic network issues.
Ensure timely and accurate resolution of all service desk requests.
DYOPATH is a company that turns everyday work into meaningful impact through its L.O.V.E. philosophy—Living Our Values Every Day. They are recognized for outstanding IT service and have a collaborative, upbeat environment where achievements are celebrated.
Provide second‑level support for technical issues involving desktops, laptops, printers, mobile devices, software, and networks
Troubleshoot and resolve complex incidents, escalating when appropriate
Identify and resolve underlying problems affecting IT systems and services
DYOPATH is dedicated to providing outstanding IT service. They foster a collaborative environment where achievements are celebrated and employees are invested in and supported through certifications and career paths.