Own and manage complex SIP integrations with CCaaS/CPaaS platforms like NiCE, Five9, Avaya, Genesys, and Twilio.
Investigate and debug call failures via PCAP analysis, SIP traces, and carrier logs to improve reliability.
Act as the primary technical point of contact for enterprise clients post-onboarding, translating feedback into product improvements.
Retell AI is reimagining the call center with cutting-edge voice AI, enabling thousands of companies to handle sales, support, and logistics calls with AI voice agents. Backed by Y Combinator and other leading investors, the company has scaled to $60M ARR with a team of 40 people, fostering a culture of rapid growth and ambitious building.
Lead end-to-end delivery of Google Cloud engagements from design through implementation and handover.
Architect and deploy production-grade GKE environments, landing zones, and infrastructure as code with Terraform.
Manage multiple customer engagements, lead technical discussions, and drive cloud migrations with a focus on security and automation.
Our partner is a Google Cloud-focused consulting firm that delivers complex cloud engagements. They operate with a strong emphasis on technical ownership, continuous improvement, and high-quality delivery.
Provides remote technical support for Synapse products and troubleshoots complex issues across multiple software and hardware systems.
Collaborates with peers and Lead Team members to develop innovative solutions and documents cases for knowledge base articles.
Maintains expert knowledge of medical imaging products, monitors TAC phone system, and ensures positive customer surveys and accurate documentation.
FUJIFILM Healthcare Americas Corporation develops cutting-edge healthcare solutions across diagnostic and enterprise imaging. With over 70,000 employees globally, we are driven by our Group Purpose of 'giving our world more smiles' and offer a dynamic, flexible work environment.
Assumes technical leadership for assigned projects, sharing knowledge and expertise with customers and team.
Completes project tasks on schedule to gain customer acceptance and maintains industry certifications.
Implements and tests interfaces between IECG and customer's RIS/HIS, diagnosing complex technical issues.
Philips is a health technology company focused on improving people's health through meaningful innovation. With over 130 years of history and operations in more than 100 countries, the company fosters a culture that values diversity, inclusion, and the belief that every human matters.
Provide hands-on technical leadership across enterprise infrastructure including Microsoft Azure, Microsoft 365, and hybrid environments.
Serve as senior technical escalation point for complex issues, leading incident response and root cause analysis.
Develop infrastructure team through coaching, knowledge sharing, and collaborative problem-solving.
Junior Achievement USA is a nonprofit that provides career-connected learning and experiential education to help students develop transferable skills. It reaches over 4.6 million students annually across nearly 100 U.S. markets and fosters a culture of inclusion and belonging.
Act as the initial escalation point for complex incidents and requests across Microsoft 365, Windows, macOS, and Linux.
Troubleshoot cloud and on-premises infrastructure, networking, firewalls, and security, ensuring timely resolution within SLAs.
Maintain accurate documentation in Autotask PSA, contribute to knowledge articles, and support team improvement initiatives.
A growing Australian managed services and technology organisation supporting small to medium businesses, government, and non-profits. They emphasise security, documentation, and dependable service, with a culture of teamwork and continuous improvement.
Design, implement, and support AWS infrastructure including VPCs, subnets, and cloud services.
Manage infrastructure using Terraform and Docker, with exposure to ECS/EKS and CI/CD pipelines.
Implement monitoring and observability with CloudWatch and Datadog, and maintain documentation and runbooks.
The company provides technology that supports home- and community-based care. They foster a collaborative, remote culture with emphasis on sustainable work practices and professional growth.
Monitor and troubleshoot systems, networks, and applications to ensure optimal performance and availability.
Perform system administration tasks including server configuration, maintenance, and upgrades.
Collaborate with vendors and recommend new technologies to improve system performance and scalability.
Ocrolus builds an AI workflow and analytics platform for lenders, processing nearly one million credit applications monthly with over 99% accuracy. Trusted by over 400 customers, the company is a fast-growing, remote-first team valuing empathy, curiosity, humility, and ownership.
Serve as primary technical contact for users and customers, coordinating issue resolution through phone, email, and ticketing systems.
Provide second-level technical support for healthcare IT systems, diagnosing and resolving complex hardware, software, networking, and application issues.
Collaborate with IT, Product, Engineering, and other teams to investigate complex technical problems and implement effective solutions.
The company provides technical support services within a healthcare IT environment, where reliability and responsiveness are critical. They are a partner company that values collaboration, customer focus, and technical excellence.
Oversee server and network infrastructure including Unix OS, Cisco equipment, and cloud environments (AWS, GCP).
Troubleshoot complex network and systems issues, including multicast routing, latency, and packet capture.
Provide mentorship to junior engineers and collaborate with teams to ensure high availability and performance.
dxFeed delivers accurate, real-time market data to buy-side and sell-side firms worldwide. As part of the Deverepts group, they offer a flexible, modern work environment with benefits like remote work and wellness days.