Monitor applications and systems to ensure smooth operations, responding quickly to alerts and anomalies.
Triage, document, and prioritize alerts and tickets with urgency and attention to detail.
Resolve common server, application, or connectivity issues, and escalate complex problems to appropriate teams.
VERSANT is a leading force in news, sports and entertainment; it is home to iconic and trusted brands that inspire, inform, and delight audiences. The company is publicly traded and brings together powerhouse cable networks with dynamic digital and direct-to-consumer brands.
Recommend and implement improvements to systems and network configurations; define hardware and software requirements.
Maintain and administer computer networks and related computing environments, including hardware, systems software, applications, and configurations.
Monitor systems, virtualization hosts, and peripheral devices for performance, reliability, and security; determine when adjustments are required.
Docker makes app development easier, so developers can focus on what matters. Their remote-first team spans the globe and they have over 20 million monthly users and 20 billion image pulls.
Day to day support and monitoring of client’s cloud-based infrastructure.
Development of automated solutions to monitor and support cloud-based infrastructure.
Configuration and tuning of cloud-based tools, managing cost, security, and compliance for the client’s environments.
AHEAD helps clients operate their workloads and infrastructure securely and cost-effectively in the cloud. They may use AI tools to support parts of the hiring process.
Assist Sezzle’s IT Operations team with daily support tasks and troubleshooting.
Ensure timely resolution of end-user issues and maintain accurate inventory.
Contribute to IT process improvement and support new system initiatives.
Sezzle is financially empowering the next generation, revolutionizing the shopping experience beyond payments with interest-free installment plans. They blend tech with accessible shopping, impacting merchant sales through increased conversions and higher order values.
Provide on-site and remote IT support to Executives and high-profile employees.
Troubleshoot technical issues quickly and professionally to minimize downtime.
Support AI-related tools and applications, ensuring optimal performance.
Marvell's semiconductor solutions are the essential building blocks of the data infrastructure that connects our world. They have a world class IT team who is data driven share a strong service mind set and detail oriented.
Serve as first line support for internal IT issues.
Provision and configure laptops, peripherals, and mobile devices.
Track software licenses and subscriptions to ensure accurate counts and compliance.
Red Cell Partners is an incubation firm building and investing in rapidly scalable technology-led companies that are bringing revolutionary advancements to market in healthcare, cyber, and national security. United by a shared sense of duty, they are developing powerful tools and solutions to address our Nation’s most pressing problems.
Manage requests for technical assistance and document resolutions using the ticketing system.
Prioritize and manage multiple concurrent support requests, contributing to technical documentation.
Resolve hardware, software, application, and system issues for faculty and staff across multiple locations.
Texas A&M AgriLife is the nation’s largest, most comprehensive agriculture program, composed of a college and four state agencies within The Texas A&M University System. With over 5,000 employees and a presence in every county across the state, they improve lives, environments and the Texas economy.
Troubleshooting & Technical Support: diagnose and resolve software glitches and hardware malfunctions.
Hardware & Software Lifecycle: set up new laptops and deploy OS updates.
Network & Infrastructure Oversight: ensure devices connect to Wi-Fi and troubleshoot routers.
Red Cup IT, Inc. maintains the health of hardware, software, and network infrastructure. They are dedicated to minimizing downtime through rapid incident response and proactive system optimization.
Provide remote IT support for customers in a variety of industries.
Respond to and resolve support tickets promptly via email, chat, and SMS.
Troubleshoot and resolve issues within Office 365, Windows, and Windows Server environments.
A premier managed service provider specializing in supporting networks with comprehensive IT solutions. Our dedicated team of highly skilled IT professionals across Australia ensures the smooth operation of businesses, fostering innovation, reliability, and excellence.
You'll own the administration of our Identity Provider (JumpCloud), oversee Single Sign-On (SSO) and access governance, and manage the full employee IT lifecycle.
You'll handle backend management of essential internal tools such as the Atlassian Suite (Jira, Confluence), Slack, and Notion.
You'll implement and maintain device policies across Windows and macOS endpoints using JumpCloud, handle software deployment, and support security initiatives.
Finom is a European tech startup headquartered in Amsterdam that aims to revolutionize financial services for entrepreneurs. They have 346M total funding and foster innovation in an inspiring environment where bold ideas thrive.