Remote Information technology Jobs • Windows

As an IT Support Ssr, you will support the IT team by providing first-level technical assistance to internal users. You will receive close guidance from more experienced technicians and will gradually take on more responsibilities. Assist with the maintenance and inventory of IT equipment.

We are looking for an Application Monitoring Officer to provide enterprise-level monitoring to our services and systems. You will be responsible for the stability, integrity, and operation of our production systems by monitoring, configuring and driving optimizations. You will diagnose, troubleshoot, and resolve system issues in an accurate and timely manner.

The Service Desk Specialist's role will utilize advanced troubleshooting knowledge to quickly and effectively resolve client computer and account-related issues. This involves receiving new and escalated requests, prioritizing, documenting, and actively resolving end-user help requests. This particular role will help to cover our weekend support, working two 12-hour shifts on the Saturday and Sunday, and two 8-hour shifts on Monday and Tuesday.

This role is to join the global IT team, ensuring employees have the technical support and resources they need. Focusing on providing Tier 1 and Tier 2 helpdesk support, the IT Engineer manages IT operations, and contributes to enterprise system improvements. The working hours of this role will bridge the US and APAC time zones, e.g. 5AM - 2PM local Philippine time.

You will understand customer technical environments, gather insights, and map architecture solutions to business outcomes. You will act as the voice of the customer, driving feedback and identifying gaps. As a key element within the Rackspace support infrastructure, you will provide high-level technical support to customers, applying problem-solving techniques and suggesting alternatives to enhance the stability and security of customer solutions.

The IT Manager is responsible for overseeing the design, implementation, and management of the company's unclassified IT infrastructure and systems, supporting the technical design strategy for the corporate network, and managing related projects. This role ensures operations are seamless and secure, in compliance with organizational security requirements.

As an IT Operations Analyst, you will play a vital role in supporting end-user computing, cloud applications, and basic network troubleshooting within our organization. You will be responsible for providing technical support to internal teams, assisting in the resolution of common IT issues, and contributing to IT projects. This role is perfect for a candidate with foundational IT knowledge.

The ITMS Support Specialist – Tier 2 will handle escalated technical issues, providing advanced troubleshooting, root cause analysis, and end-to-end resolution for complex IT support requests. They will collaborate with Tier 1 technicians and other technical teams to maintain service excellence and ensure a seamless client experience.

This role provides advanced technical support for users, serving as the primary resolution point for complex IT issues, ensuring secure, reliable, and effective troubleshooting. The technician performs Windows Systems Administration tasks, supports operational continuity for the 24/7 forecast mission, and ensures compliance with IT security policies. This position requires strong technical troubleshooting capabilities and excellent communication skills.

Support USPS implemented middle tier technologies on Windows and Linux servers, including web and application servers, containers and container management technologies, messaging technologies, cloud platform and services, automation tools, scripting languages and monitoring tools. Schedule and deploy middle tier services or middle tier components, patches or service pack releases, using Ansible, other automation tools, or manually as required.