Accountable for designing, implementing, and maintaining the organizationβs infrastructure, including routers, switches, Wi-Fi controllers, access points, load balancers, and firewalls. This role involves close collaboration with internal teams to ensure optimal performance, security, and timely resolution of infrastructure-related issues.
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The RMS Manager is responsible for overseeing the smooth operation and reliability of the Remote Monitoring System (RMS). This role entails leading a team of RMS analysts, conducting daily checks, validating incident resolution, and driving root cause analysis to ensure the system's integrity and functionality. The RMS Manager must possess strong leadership skills, a deep understanding of monitoring systems, and a proactive approach to problem-solving.
We are looking for a Technical Support Engineer with a strong technical background and exceptional communication skills to join our team. This role is ideal for someone who thrives in a fast-paced environment and enjoys solving complex problems while delivering a high-quality customer experience. This is a remote position, requiring availability from 8:00 AM to 5:00 PM Pacific Time (PT).
As part of the Services organization, you will use your extensive technical and consultative experience to define a vision to lead a Client from their current state to strategic solutions which achieve measurable and meaningful real-world outcomes to their business. You will work in lockstep with the sales team to communicate Mirantis vision, features, and value, and with the services team to ensure that the vision and outcomes are delivered to the Client.
Proven experience as a Solution Architect within the Cloud and Data domain space. Familiarity with the Cloud and Data Solutions industry. Demonstrable skills and expertise with cloud architecture best practices and thought leadership in their practical application. Strong leadership and mentoring skills, with a track record of guiding team members on the latest technologies and best practices.
The Snr. Project Manager is responsible for the planning, management and control projects run by the IT team in the delivery of technology to the Ergomed business and the delivery and hand over of the systems and capabilities into the production systems and business environments within defined and agreed timelines and budgets. Agreement of the scope, objectives, and success criteria for assigned projects
As a Support Analyst at Cayenta, you'll tackle exciting puzzles within application, environment/database, and IT/communications issues, primarily focusing on software application challenges. Deepen your expertise in solutions used by CIS customers and become a pivotal part of the support team. Provide timely resolutions to customer issues, monitor the support call queue, and interact with internal departments for issue escalation. Assist in solving data, architecture, and interface issues.
Assist in the implementation, maintenance and administration of software applications in our ServiceNow SAM Pro solution. This role offers excellent growth and professional development opportunities in a collaborative environment. Manage ServiceNow SAM Pro module to meet business needs, integrate SAM Pro with other ServiceNow modules as needed and generate reports and dashboards to provide insights into our SAM Program.
The Customer Outcomes Platform Architect is an advisory role, responsible for helping our customers establish a strong technical foundation in the ServiceNow Platform and design solutions that drive business outcomes. This entails establishing and supporting best practices around instance strategy, technical governance, core data, integrations and the overall health of the platform. This is a highly consultative role that does not perform configuration on the platform, but guides both partner and customer resources to achieve their goals through leading practices.
You will be responsible for identifying opportunities for improvement within Electronic Health Record (EHR) systems with goals related to patient care, access, treatment processes, patient identification, and ultimately to improve the end userβs experience. As a Health IT Specialist, you will provide support to the healthcare team by providing education on EHR functionality, patient care gaps, workflow, and identifying opportunities for clinical information system improvements.