This role requires a techno-functional business analyst who understands the complexities of our business processes and can collaborate with stakeholders to design and prototype CRM solutions that enhance both customer and partner experiences. You will work across one or many solution areas ensuring Salesforce enables frictionless experiences.

The Scrum Master II for Entegral is responsible for leading 2 or more self-organizing teams, facilitating the Kanban & Scrum processes using agile methodology, managing the product delivery execution, removing impediments to progress and assessing and coaching the scrum team to improve efficiency. The Scrum Master supports the Product Managers with managing the product backlog.

In this role, the Senior Business Applications Analyst formulates and defines systems scope and objectives based on user needs and understanding of business systems and industry requirements. They design, build, and test applications, analyze business needs, troubleshoot issues, and mentor less-experienced analysts, working at the highest technical level.

The Solution Architect leads the design, implementation, and management of cloud-based solutions, engaging with clients and cross-functional teams to understand business drivers, assess application portfolios, and design efficient strategies leveraging cloud services and best practices. Responsibilities also include leading technical teams and ensuring security and compliance standards.

The Support Engineer manages scan data processes, submits files, corrects errors, and ensures smooth running of systems. Proficiency in Python is required for scripting and automation, using Node.js applications, SQL databases and Python scripts in processes. The role develops and maintains scripts to automate routine tasks.

Responsible for delivering optimal availability and quality regarding the network routing and switching, IP security, the wide area network services. Participate in daily stand ups and utilize the kanban methodology to triage and resolve incidents and problems within established SLAs. Assist with proactive measures such as network monitoring and maintenance.

Manage outbound/inbound call campaigns using Five9, ensuring smooth dialer operations, optimizing lists, and maintaining data clarity. Track performance, troubleshoot issues, use reporting tools, adjust dialing tactics and train agents. Must have strong Five9 admin experience and solid data analysis skills.

Responsible for managing helpdesk and technical support tasks, which involves troubleshooting issues, maintaining IT systems, and ensuring smooth operations; strong problem-solving skills and expertise in various technologies are needed for this position, which may transition into a full-time role based on performance.

Serve as a deployment manager for the client’s linear technology, facilitating technology construction deployments. You will manage scope, schedule, budget, risk, and contractor performance, ensuring timely elevation of project issues. Collaboration with various stakeholders is a key part of this role.

The Application Support Analyst will assist customers to effectively utilize Elite 3E software to meet their firm’s business objectives. The role provides Application Support for Elite’s 3E product in a project-based environment focusing on accounting. This position will support EMEA Business Hours covering a 5-day working week including one Saturday or Sunday.