As a Lead of Business Operations, youβll be driving efficiency across Ground News. This role blends strategic thinking, operational excellence, and cross-functional collaboration to ensure the business operates efficiently and scales effectively. Youβll partner closely with the founders to translate vision into actionable plans, optimize internal processes, and lead initiatives that have a direct impact on growth and revenue.
Job listings
Seeking a Customer Success Operations Manager to drive operational excellence across our Customer Success organization. This role is ideal for a data-driven thinker with a passion for systems, strategy, and customer experience. You will play a central role in scaling how we deliver value to our customers, working in a fast-paced, high-growth environment.
The Operations Manager is responsible for overseeing the day-to-day operations of GoodLeap's Virtual Power Plant (VPP) programs, ensuring optimal performance, regulatory compliance, and customer satisfaction. This role coordinates across engineering, grid services, marketing, and customer support teams to manage programs that drive GoodLeapβs VPP goals.
This position plays a key role in ensuring our outbound commercial activity is executed with precision, speed, and professionalism. Youβll work closely with our Product Management and Sales teams to support all aspects of sales order execution. This is an ideal role for someone who thrives at the intersection of details and deadlines, is comfortable navigating data and documents, and enjoys working cross-functionally to make complex deals happen.
Weβre seeking a seasoned, strategic Director of Operations to serve as the integrator of the businessβtranslating the foundersβ vision into reality through operational clarity, team alignment, and execution. This is a 1099 contractor position for an experienced operator who thrives in a fast-paced, founder-led environment and can independently lead cross-functional execution while maintaining high profitability.
We are seeking a strategic, data-driven, and systems-oriented Director of Commercial Operations to architect and lead our commercial operations as we scale Foodsmartβs high-growth, B2B2C healthcare business. This is a foundational role with a unique opportunity to build the core infrastructure that supports our end-to-end commercial lifecycle. This Director will play a central role in shaping the systems, workflows, and analytics that power our go-to-market engine.
The Manager leads a team supporting Audit Operations, overseeing the development and deployment of new audit technology, applications, and workflows, including content curation and optimization. This role serves as a Business Partner to operational Leaders, key project stakeholders and Research and Development (R&D) teams. Fundamentals of new year budget and forecasting may be required in partnership with Senior Leadership.
This leader will drive workforce strategy, capacity planning, tooling and systems improvements, supplies operations and logistics, and experimentation around new care models. Youβll manage a small, high-performing team and serve as a key business leader helping Virta Health grow efficiently while maintaining the exceptional outcomes weβre known for.
This role involves overseeing the day-to-day activities for a team of clinicians, balancing provider flexibility with operational efficiency. The General Manager will be responsible for utilization management, capacity planning, adherence to care protocol, billing consistency, and cost control. This is a highly cross-functional and collaborative role, working with clinicians, Product and Tech, Clinical Support, and other centralized operational functions.
Drive the implementation and continuous improvement of effective field processes. Partner closely with national and regional teams to assess and optimize field activities, balancing standardized programs with appropriate local flexibility. Oversee process design, documentation, and improvement initiatives that support strategic business goals and ensure high-quality delivery.