Manage multiple studies, both domestic and international.
Manage all aspects of each project to ensure successful completion.
Facilitate screening, scheduling, and confirming of respondents.
M3 USA provides digital solutions in healthcare, life sciences, and pharmaceuticals. They have experienced remarkable growth since 2000, driven by their mission to utilize the internet for a healthier world and more efficient healthcare systems.
Assists in managing the day-to-day operations of the IntelliCenter utilizing quality, cost effective patient care principles.
Supervises a team of call center agents, which may include clinical and nonclinical staff.
Monitors queue and keeps call center staff aware of inbound calls, calls waiting, queued calls in order to help navigate appropriate staff into different areas to support volume needs.
UnityPoint Health is committed to its team members and has been recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare. They champion a culture of belonging where everyone feels valued and respected.
Own weekly clinician scheduling performance, with a clear mandate to increase available hours across the existing network
Proactively collect, validate, and expand clinician availability by working directly with providers to align schedules with marketplace demand
Identify underutilized or low-earning clinicians and execute targeted outreach to increase activation, engagement, and earning opportunities
Wheel is evolving the traditional care ecosystem by equipping companies with a premier platform to deliver virtual care at scale. They offer proven strategies and cutting-edge technologies to foster consumer engagement, build brand loyalty, and maximize return on investment.
Assist with the management of UTO and PTO requests and processing using multiple systems for all regions.
Assist in real-time monitoring and managing the intraday schedules adherence and agent workloads.
Provide Technical Support leadership objective data around individual and team adherence and attendance concerns.
Hyland's mission is to help its employees, customers, and partners exceed their potential with its industry-leading content services platform. Our employees are passionate about helping customers succeed, raising up their fellow Hylanders, and engaging in the communities where they live and work.
Oversees implementation and performance metrics to advance and evaluate progress across the CPA portfolio.
Establishes and executes effective and efficient communication mechanisms which enable continuous exchange of ideas, information, and program developments among team members and across organizational leaders.
Accelerates the implementation of innovations and improvement efforts through rapid-cycle change, in close partnership with clinical and operational leaders.
UChicago Medicine has been at the forefront of medicine since 1899. They provide superior healthcare with compassion, always mindful that each patient is a person, an individual. They are working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward.
As the Manager of Customer Success, your mission is to build a high-performing engine of Customer Success Managers.
Coach your team to move beyond reactive support and into proactive, consultative partnerships.
Bridge the gap between high-volume efficiency (SMB) and strategic relationship management (Mid-Market).
Tekmetric is an all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution.
Manage a team of licensed sales agents, providing guidance on regulatory compliance and CREA/local board best practices.
Implement risk management plans and update provincial-specific policy addendums in collaboration with brokerage operations.
Define and deliver exceptional brokerage support to agents, ensuring compliance with provincial licensing laws, association membership, and MLS participation.
Real is a fast-growing national real estate brokerage powered by technology, operating in all U.S. states, Canada, and the District of Columbia. Founded in 2014, they are a trailblazer in the Residential Real Estate industry, leading the disruption with their cutting-edge technology platform.
Enthusiastically coach and develop a team of Operations Specialists/Associates
Manage escalations, carefully managing complex issues to a full resolution
Monitor and react to changes in leading Indicators and other KPIs to drive excellence in processing financial transactions
Human Interest aims to provide all workers access to retirement benefits. They are a high-growth fintech company changing the retirement industry and are backed by a number of investors.
Conduct and synthesize organizational change readiness assessments, incorporating leadership and staff perspectives.
Develop resistance management strategies, escalation paths, and mitigation plans
Support leadership alignment and readiness for system, policy, and process changes
BerryDunn helps businesses, nonprofits, and government agencies throughout the US and its territories solve their greatest challenges. The firm is a client-centered, people-first professional services firm with a mission to empower the meaningful growth of its people, clients, and communities.