You will oversee a team of Customer Operations Partners who serve as dedicated points of contact overseeing the day-to-day activities for strategic accounts. As a Customer Operations Team Lead, the ideal candidate will be a strategic thinker with exceptional leadership skills and a strong customer-centric mindset. This role requires a hands-on approach to optimizing processes, improving service quality, and fostering a high-performing team.

A strategic and tactical operator is needed to lead Maven’s client implementation function across both direct employer and payer partnerships. You’ll oversee a high-performing team responsible for launching clients onto the Maven platform, delivering a best-in-class experience and setting the foundation for long-term success. You will define and drive the strategy, execution, and outcomes of client delivery, working cross-functionally with Sales, Client Success, Product, Engineering, Marketing, and Data to lead efficient, high-quality implementations.

Oversee project management, research initiatives, and talent acquisition to support the company's portfolio projects. This role requires strategic thinking and strong organizational skills to drive operational success across portfolio companies. Lead and manage multiple projects, ensuring timely delivery and alignment with strategic objectives. Conduct market research to identify growth opportunities and inform decision-making.

Responsible for overseeing the delivery of high-quality, legally compliant care and support services within a designated geographical area, in line with the business objectives of CCH Group. Provide strong leadership and support to Branch Managers across your region, reporting directly to the Operations Director. Key responsibilities include ensuring branches meet budgeted targets for growth, manage agency spend effectively, and maintain full compliance.

Lead people, product, and process strategies to deliver a customer-centric brand experience that drive district store results. Responsible for training and developing within specified area and accountable for overall operations of each store. Responsible for managing all brands in the Denver district, including Hollister, Abercrombie & Fitch, and Abercrombie kids.

Drive the next phase of scale in Axios Local, growing it to 100+ cities by developing and proving multiple models for profitable expansion. Lead vision for a technical and operational system with automation at its core to drive scale. Test content and business partnerships to strengthen Axios Local’s business model and product. Push existing cities into margin-boosters to fund expansion.

This role involves leading and overseeing the strategy, daily operations (staffing, production, scheduling, budgets) and general excellence of Simply Recipes and The Spruce Eats. Reporting to the SVP & Associate Group GM, this position works collaboratively with editorial, marketing, and product to develop short- and long-term growth strategies. Effectively communicates and translates strategy to both upper management and the editorial team.

Lead multi-site operations, overseeing dental practices across Illinois, Indiana, and Pennsylvania, ensuring business and clinical excellence. Drive performance through active management of P&Ls, collections, payroll, staffing, expense controls, and patient satisfaction. Support owner-doctors, serving as a trusted advisor and problem-solver. Mentor and manage high-performing office managers and identify operational gaps, implementing solutions that improve efficiency.

Lead, mentor, and grow a team of high-performing, highly skilled cloud technical resources and collaborate with other Jenzabar leaders to assure cohesive and collaborative support services. Cultivate an environment that fosters relationships with our customers with the goal of improving service delivery and client satisfaction. Champion a customer-first service culture to exceed expectations.

Lead efforts in providing exceptional Risk Management services to prospective and current clients. Manage designated territory and guide/mentor other risk management team members. Develop cutting edge service platforms and conduct risk assessments for clients, delivering written reports to Underwriting. Focus on Workers Compensation risks within high hazard, mining industry segments. Build relationships with customers and provide technical expertise and training.