As a Business Operations Manager, you will develop and maintain strategic relationships with local EORs in the APAC region, ensuring exceptional service delivery and maximizing value for our clients. You will work closely with cross-functional teams, including Sales, Customer Success, and Product, to ensure alignment between local partner strategies and internal initiatives to drive overall business growth.

Responsible for the day-to-day operations & set up mechanisms / processes to monitor payment success rates 24x7 across banks, partners, merchants and improve the same through operational excellence. Formulating business strategies in terms of Structures, Costs, and Business capabilities. Implementing efficient processes and looking for new opportunities.

Join the Customer Success Operations Team as an Implementation Manager! This role involves steering the fulfilment and onboarding process of our customers. You will focus on relationship-building, meet fulfilment targets, and ensure clients are equipped to make full use of our product.

Develop and maintain a strategic roadmap for operational processes and systems, aligning with industry best practices. Design and implement new operational processes and systems, ensuring scalability and efficiency. Conduct feasibility studies and business case analyses. Provide leadership to operational teams, fostering a culture of innovation.

Lead and optimize the operations of our global expansion efforts, ensuring seamless scaling of Deel’s services into new markets. Manage cross-functional initiatives, streamline processes, and provide strategic insights to drive operational efficiency in a fast-paced, dynamic environment.

We are looking for a dynamic, highly entrepreneurial leader to be the General Manager (GM) of this new venture. The GM will own end-to-end strategy and operations, including marketplace development, process design, business development, product leadership, and team building. The business model has been successfully funded and vetted and ready for someone to operationalize it and scale it up.

This position will lead workforce management, capacity planning, and forecasting; support the development and administration of existing and new CS tools to improve customer experience and operational efficiency; and create and own the operational mechanisms to align CS resourcing to support company programs and scale.

Oversee the full deployment process and support solution adoption of oncology remote monitoring solutions within German hospitals and practices, ensuring seamless integration and optimal usage of our technology. You will train medical teams, audit care pathways, analyze usage data, build strong relationships with healthcare professionals, and boost engagement.

As a Core Ops Program Manager, you will play a pivotal role in driving operational excellence and cross-functional alignment by supporting over 200 team members on Operations. You will own strategic programs that enhance operational efficiencies, manage quality assurance initiatives, and serve as a key liaison between Core Operations and other departments. You will be responsible for implementing and maintaining programs that ensure consistent, high-quality experiences.

This individual contributor will play a critical role in driving project management excellence across the organization, supporting change management initiatives, and ensuring strategic alignment of operational and business priorities. The role involves collaborating across teams, developing project methodologies, and ensuring alignment between teams and objectives.