You’ll play a key role in scaling our business by leading strategic initiatives, driving growth, and optimizing revenue processes. You will lead cross-functional projects, conduct data-driven analyses, optimize business processes, and provide operational support to go-to-market functions.
The Sales Coordinator will provide exceptional support to both external customers and internal team members. This position serves as a critical communication hub, managing inquiries across email, phone, and text while maintaining our high service standards. Successful candidates will demonstrate exceptional organizational skills, with the ability to manage multiple priorities in a fast-paced property management environment.
Lead a customer service team, focusing on driving revenue and improving customer satisfaction. The role combines strategic oversight, team leadership, and coaching to support a high-performing service team and meet sales targets. Set and track performance goals, partner with Sales and Marketing, monitor team performance, and implement training programs.
Lead the Business Partner function and a team of managers and analysts to drive operational excellence, deliver cross-functional initiatives, and scale core processes, systems, and policies. Act as a strategic thought partner to Sales Leadership, shaping the roadmap and priorities for operational projects. Continuously uncover opportunities to optimize and evolve, redesigning processes and policies to drive efficiency, consistency, and growth at scale.
This role will be focused on equipping sales teams with the resources, tools, and knowledge needed to drive sales performance and achieve revenue goals. This includes developing and overseeing training and coaching programs, creating and managing where sales content is stored and accessed, and implementing strategies that drive sales productivity and efficiency. This role will lead the transformation of Go to Market (GTM) enablement strategy with a strong focus on implementing and managing AI-powered solutions.
Support the Deal Desk manager with Deal Desk daily operations, translate the Voice of Customer/Voice of Field feedback to Call to Action plans, and host Daily Deal Desk Office Hours. Work closely with Business Intelligence to analyze deal performance, and track and benchmark similarities and differences between sales trends and customer behaviors. Manage price lists, products and quotes in Salesforce. Become a trusted advisor to the sales team.