Design and scale the enablement function supporting merchant-facing success teams. Build new hire onboarding experiences that shorten ramp time. Partner on customer-facing initiatives by shaping Business Reviews and Success Plans.
Source Job
20 jobs similar to Merchant Success Enablement Manager
Jobs ranked by similarity.
As the GTM & Revenue Enablement Partner, you will empower Sales, CS, Partner/Alliances, and GTM teams with tools, content, processes, and training. Design, rollout, and continuously improve enablement programs, including onboarding, partner training, and playbooks. You will partner with Sales Leadership, Product Marketing, Revenue Operations, and our Partner/Alliances team and improve tooling and workflows to increase seller and partner productivity.
Zinier is on a mission to enable Deskless Workers achieve greater success by designing software experiences that enable every Deskless Worker to excel in the field.
- Own the full lifecycle of enablement for service teams, including onboarding, coaching programs, and certification paths.
- Coach Enablement Leads in facilitation, content delivery, and behavioral coaching techniques.
- Collaborate with Support, CX, Product Enablement, HR, Workforce Management, and regional site leaders.
Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally.
Deliver live, webinar, and virtual enablement aligned to retailer/partner launch plans. Facilitate Train‑the‑Trainer (TTT) and trainer certification. Coordinate with internal content teams and/or agency vendors for content development, localization, and updates.
Our mission at Oura is to empower every person to own their inner potential, providing insights via the Oura Ring and app to improve health.
- Responsible for creating effective learning experiences that help our GTM teams ramp quickly.
- Designing and leading onboarding, while also supporting the broader enablement programs.
- Partner with cross-functional teams on product and skills-based enablement, and use automation and AI to streamline how our teams learn.
At Zapier, we build and use automation every day to make work more efficient, creative, and human.
- Assist in building practice exercises and scenario-based learning.
- Manage and update Sales content within company platforms.
- Track progress toward onboarding milestones and readiness indicators.
Prompt is revolutionizing healthcare by delivering highly automated, modern software to rehab therapy businesses, their teams, and the patients they serve.
- Build and run onboarding and internal certification programs for BDRs, AEs, and SEs.
- Deliver assets that make reps effective faster: discovery checklists, demo narratives, and negotiation frameworks.
- Partner with RevOps to drive adoption of stage definitions, required fields, and pipeline inspection rhythms.
Trunk Tools is revolutionizing the construction industry with AI, embedding it directly into field operations. Founded by builders and technologists, the company has 65+ employees and is scaling rapidly after a recent $40M Series B funding round.
This role is responsible for building, managing, and executing the cross-partner enablement strategy. The role includes onboarding, certifications, delivery readiness, co-sell training, and ongoing partner communications. The role will scale the program by leveraging cross-functional teams.
Cribl is a company providing a data engine for IT and Security, trusted by big names in demanding industries to solve their most pressing data needs.
- Own and improve revenue onboarding and sales training.
- Design training programs and coordinate content with subject matter experts.
- Deliver live enablement sessions, ensuring resources are organized and aligned.
Myriad360's mission is to challenge and enable their employees to achieve great things and are consistently listed among Inc & Crain's Best Places to Work.
- Facilitate and deliver new hire sales enablement content, including live training decks and eLearning modules.
- Collaborate with subject matter experts and cross-functional teams to curate impactful enablement content.
- Define expectations for new-hire managers and mentors, outlining their roles in onboarding.
Deel is the all-in-one payroll and HR platform for global teams with a vision to unlock global opportunity for every person, team, and business. As one of the largest globally distributed companies, their team of 7,000 spans more than 100 countries, fostering a connected and dynamic culture.
Own the logistics, scheduling, and communications for go-to-market (GTM) onboarding. Ensure new hires feel welcomed, prepared, and supported. Work cross-functionally with HR, IT, Sales Enablement, Recruiting, and GTM leadership to deliver a seamless onboarding experience.
Cresta's platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices.
- Owns the systems and methodologies that allow the Revenue team to scale.
- Ensures new hires are proficient in Discovery Deck and Differentiators.
- Partners with leadership to diagnose skill vs. knowledge gaps and embed Solution Selling methodology.
Cobalt is the pioneer of Pentest as a Service (PTaaS), modernizing the traditional, static penetration testing model.
- Build and deliver scalable enablement programs to accelerate recruiter ramp time and improve tool fluency.
- Maintain the single source of truth for recruiting documentation across platforms.
- Identify inefficient workflows and translate them into scalable, tech-enabled solutions.
Vanta helps businesses earn and prove trust by empowering companies to practice better security and prove it with ease through continuous security monitoring.
- Design, execute, and evolve enablement programs that support complex enterprise sales cycles.
- Lead live, high-impact training sessions for sales and GTM teams.
- Partner with internal leaders and external experts to build training across key areas.
Unframe is an AI company. They are in a critical growth phase and offer a high-ownership, low-bureaucracy environment where strong operators thrive.
Elevate customer experience from onboarding through renewal. Guide customers through platform adoption, influence product direction through feedback. Develop processes that allow us to scale customer operations globally.
Terminal49 is a fast-growing technology startup delivering real-time visibility, automation, and intelligence for global container movements.
Coach Onboarding Architects through customer deployments, ensuring customer success. Lead the team to ensure customers launch strong, adopt quickly, and see Files.com as mission-critical. Elevate Onboarding Architects into consultative implementers who deliver seamless deployments.
Files.com is a profitable, founder-led SaaS company powering secure file transfer and automation for 4,000+ brands; they've built a $35M+ business with 70 people.
- Drive pipeline generation performance by equipping Sales Development Representatives (SDRs) with necessary skills and knowledge.
- Design and deliver programs that accelerate onboarding and reinforce high-quality prospecting habits.
- Build scalable systems that raise the bar across the entire global SDR organization.
Cresta turns every customer conversation into a competitive advantage by unlocking the true potential of the contact center with AI and human intelligence.
- Develop enablement content, curriculum and tools that align with sales methodology and buyer journey.
- Design and deliver 30/60/90-day onboarding plan for new hires, including in-person training, e-learning, peer mentorship and assessments.
- Create practical enablement assets including job aids, call scripts, objection handling guides, and competitive battle cards.
Dragos is dedicated to arming customers with best-in-class technology, threat intelligence, and services to protect their systems as effectively and efficiently as possible and is the market leader in ICS/OT Cybersecurity. They're a remote-first culture with operations in North America, Europe, the Middle East, and APAC.
- Design and deliver training programs for revenue teams.
- Drive cross-functional initiatives from concept to completion.
- Partner with RevOps on metrics/dashboards and team productivity.
We are a fast-paced startup which will enable you to develop skills quickly and work in an entrepreneurial culture where pushing limits and taking risks is everyday business.
Act as the project manager for the successful onboarding of accounts, and provide ongoing support for assigned customers. Collaborate with technical support, sales, product, and engineering to answer customer questions. Plan and organize customer data to power effective campaigns and newsletters.
Customer.io powers automated communication that people actually want to receive.
Build strong working relationships with customers, becoming a reliable partner throughout their Webflow journey. Learn each customer’s goals and workflows to guide them toward meaningful wins. Bring clear, organized customer insights back to the business to help improve our product and processes.
At Webflow, we’re building the world’s leading AI-native Digital Experience Platform, and we’re doing it as a remote-first company built on trust and transparency.