Lead the operational execution of field service delivery, translating high-level strategies into concrete field-level plans.
Own the "Golden Triangle" of service delivery: speed, cost, and quality, setting targets and monitoring performance.
Directly manage and mentor Dispatch Operations Leaders and partner fulfillment support teams to ensure safety and compliance.
Omnidian is a fast-growing Series C tech-enabled service company that revolutionizes performance assurance for distributed solar and energy storage. It is a certified B Corp headquartered in Seattle, with a culture focused on collaboration, sustainability, and employee growth.
Define and own the KPI framework for Regional Project Managers, including on-time completion, budget variance, and quality.
Run regular performance review cadence with each Regional PM and serve as escalation point for unresolved issues.
Build dashboards and standardize installation tracking to make regional performance visible to leadership.
Jukebox Health partners with health plans to make homes safer and more accessible for older adults and high-needs populations through personalized home modifications. It is a fast-growing, remote-first healthcare services company backed by top venture capital firms, known for a collaborative and high-trust culture.
Lead the Consulting Services function by establishing structure, consistency, and effective delivery practices across teams and projects.
Develop and enhance delivery frameworks, onboarding playbooks, and scalable methodologies to improve productivity and quality.
Manage resource allocation, track performance metrics, and provide actionable insights to support leadership decision-making.
This partner company is hiring for a high-impact operational leadership role within a consulting services environment focused on scalable, high-quality customer delivery. They value innovation, collaboration, and continuous learning with opportunities for professional growth.
Partner with Technical Success leaders to manage business operations cadences and track priorities.
Develop and maintain KPIs, dashboards, and performance reports that translate data into actionable insights.
Identify and implement AI and automation opportunities to improve operational workflows and scalability.
Jobgether is a job platform that uses AI-powered matching to connect candidates with employers. The company fosters an inclusive workplace focused on collaboration, belonging, accountability, and equal opportunity.
Own the performance of 70+ bakeries, delivering sales, profitability, and operational excellence.
Build and develop District Managers to operate like owners, driving accountability and results.
Stay close to the field, using data and in-person visits to diagnose opportunities and risks.
Insomnia Cookies is a bakery and delivery concept known for its warm, delicious cookies delivered late into the night. With over 350 stores globally, the company has a cult following and is expanding its footprint.
Lead performance improvement initiatives to enhance operational results and client satisfaction.
Analyze performance data and audit reports to identify trends and areas for improvement.
Coach and mentor teams on best practices and operational processes.
This company provides performance management solutions for the automotive and insurance industries. The company culture emphasizes operational excellence, data-driven decision-making, and continuous improvement.
Analyze operational and financial data to identify cost drivers, trends, and opportunities for efficiencies across remote hospitality operations.
Build and maintain reporting tools, dashboards, and trackers to support consistent visibility into operations and standardize key metrics.
Translate productivity improvements into cost savings and margin enhancement, partnering with Finance to understand P&L drivers.
Dexterra Group has been serving Canadian clients for over 75 years, supporting infrastructure and built assets to help clients achieve higher performance and productivity. The company is powered by passionate people, bringing together experienced teams with regional expertise to ensure confident and successful day-to-day operations.
Own executive operating rhythms and drive cross-functional initiatives to completion.
Partner with senior leaders to translate priorities into actionable plans and measurable outcomes.
Provide strategic executive support including calendar, travel, and confidential administration.
Prompt is a health technology company that builds software for rehab therapy practices to improve operational efficiency. The company is growing quickly and fosters a culture of empowerment, autonomy, and collaboration.
Own the launch and scaling of a technology-enabled service operation, turning business vision into an executable roadmap.
Lead multi-location operations, ensuring consistent service quality, customer outcomes, and operational efficiency.
Drive digital conversion, retention, and contribution margins while building scalable systems and developing managers.
Jobgether is a job platform that uses AI-powered matching to connect candidates with employers. It partners with companies to hire for roles, offering remote work opportunities and career growth.
Provide direct operational oversight and support of teams, ensuring performance and service standards are met.
Lead scheduling, staffing, and queue management to maintain 24/7 coverage while leveraging data analytics for KPI monitoring.
Collaborate with clinical leadership to optimize workflows, implement innovations, and support value-based care goals.
Privia Health is a technology-driven physician enablement company collaborating with medical groups, health plans, and health systems to optimize practices and improve patient care. It is led by top industry talent and physician leadership, focusing on scalable operations and cloud-based technology.
Drive operational excellence and process optimization across insurance operations using data and customer insights.
Lead cross-functional partnerships with Product, Engineering, Compliance, and CX teams to triage and resolve technical issues.
Manage and mentor a high-performing team while ensuring audit readiness and regulatory compliance.
Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. They are dedicated to building a diverse, inclusive and authentic workplace.
Own the annual operating plan and operating cadence for the Support organization, building capacity, headcount, and cost models.
Drive executive business review cadences, turning operational metrics into clear narratives for leadership decision-making.
Partner with Support leaders on operational programs, leveraging AI tools to accelerate analysis, modeling, and reporting.
Samsara is the pioneer of the Connected Operations™ Cloud, enabling organizations that depend on physical operations to harness IoT data for actionable insights and improved safety, efficiency, and sustainability. As a recently public company with a culture of rapid career development, they support a high-caliber team focused on digitally transforming industries that represent over 40% of global GDP.
Define and execute a holistic provider performance vision, establishing standardized frameworks across clinical service lines.
Lead, mentor, and build a high-performing operations team, setting high-impact priorities.
Partner with Data Analytics to build a unified data vision and establish centralized systems to measure provider performance.
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally. The company has delivered more than 15 million sessions of mental health care and published more than 35 peer-reviewed studies.
Drive operational performance and analytics by analyzing recruitment and operational data to identify trends, risks, and improvement opportunities.
Oversee governance, auditing, and compliance to ensure adherence to recruitment processes, service standards, and client requirements.
Lead continuous improvement initiatives, workforce planning, and stakeholder partnerships to optimize service delivery and business outcomes.
Cielo is the world's leading Talent Acquisition Partner, providing talent acquisition, search, consulting, and digital accelerator services to help organizations attract and retain talent. The company operates globally with a focus on operational excellence and client partnerships.
Ensure clients receive a consistent operational experience from onboarding through daily service.
Collaborate with Account Management, Care, Logistics, Growth, Product, and on-site teams to launch new clients and enhance operations.
Recruit, onboard, train, and coach Client Operations Associates to build a strong team culture.
Sharebite is a food ordering platform for companies to feed employees, donating a meal for every order placed to combat food insecurity. They have donated over 15 million meals and are recognized as Inc. Magazine's Best in Business and Fast Company's Best Workplaces for Innovators.
Lead, mentor, and coach a team of over 50 direct and indirect reports to foster a high-performance culture.
Oversee daily Patient Service Center operations to ensure efficient, compliant, and high-quality service delivery.
Analyze KPIs, customer feedback, and operational data to drive continuous improvement and enhance patient and provider experiences.
The company provides patient support program services in the healthcare industry. The culture emphasizes operational excellence, compliance, and patient-centered care, with a large team environment.
Serve as trusted advisor to the COO, designing and operating the LSGA operating model including rhythm of the business, budget, governance, and strategic programs.
Lead the LSGA PMO and drive strategic initiatives, ensuring prioritization, risk management, and successful execution across legal, compliance, and corporate affairs.
Drive operational excellence and transformation by identifying process improvements, leveraging AI and automation, and building a high-impact strategic operations team.
ServiceNow is an AI control tower for business reinvention, helping organizations automate workflows and improve productivity. It serves 85% of the Fortune 500 and fosters an AI-native culture with a focus on technology and talent.
Champion large-scale BPO and client programs, ensuring seamless execution and strategic alignment.
Manage daily operations and long-term projects, hiring and supervising staff with clear performance goals.
Partner with executive leadership to design, budget, and execute organizational goals and growth initiatives.
Sutherland specializes in AI, automation, cloud engineering, and advanced analytics, working with iconic brands worldwide. They bring market-leading technology and business process excellence, with over 200 patented inventions across AI and other critical technologies.
Drive regional performance across growth, retention, and operational execution while coaching Regional Directors to achieve consistent results.
Establish clear leadership cadences and accountability structures to align teams around highest-priority business outcomes.
Identify systemic risks and cross-functional handoff issues, escalating material issues with clarity and recommending solutions.
Empower Brands is a franchise holding company founded in 2022, integrating ten industry-leading brands across commercial and residential services including JAN-PRO, Archadeck, and Koala Insulation. As a portfolio company of MidOcean Partners, it operates with a focus on growth and operational excellence.
Drive program and team performance, defining roadmaps and managing risk across cross-functional initiatives.
Lead operational readiness by designing training, knowledge management, and process improvements for servicing operations.
Partner with product, engineering, and compliance teams to ensure scalable, compliant, and high-quality servicing experiences.
Affirm is reinventing credit to make it more honest and friendly, offering buy now, pay later options without hidden fees or compounding interest. As a remote-first company, they focus on people and operational excellence, delivering seamless customer experiences at scale.