Serve as technical advisor and strategic owner for enterprise accounts, driving adoption through demos, workshops, and troubleshooting.
Own the full customer lifecycle from onboarding to expansion, partnering with developers to C-suite executives.
Identify and scope expansion opportunities, lead executive reviews, and act as the voice of the customer internally.
Deepgram provides real-time APIs for speech-to-text, text-to-speech, and voice agents, underpinning the Voice AI economy. With over 200,000 developers and 1,300+ organizations, they've processed 50,000 years of audio and transcribed 1 trillion words, backed by a Series C from leading investors.
Manage a portfolio of 10-12 customer accounts and drive Net Revenue Retention.
Lead customer onboarding and platform implementations to reduce time-to-value.
Identify upsell opportunities and manage contract renewals to support growth.
We are the essential Packing Control System (PCS) for high-volume shippers, optimizing fulfillment operations. We are a high-impact team with a culture of curiosity, growth, and integrity.
Manage a portfolio of enterprise customers as a trusted advisor and strategic partner.
Drive customer retention, renewals, and expansion opportunities.
Lead executive-level business reviews and success planning sessions.
The company provides innovative SaaS solutions that help organizations maximize value. It operates with a remote-first, collaborative culture and focuses on customer success.
Own customer outcomes from post-sale implementation through renewal, adoption, and expansion
Lead customers through deployment, onboarding, testing, training, and operational rollout
Partner with customer stakeholders across security, IT, operations, and leadership teams to define goals and measurable outcomes
Ambient.ai is the category creator and leader in Agentic Physical Security, using an AI-powered platform to integrate with existing security cameras and access control systems to unify monitoring, threat assessment, and response. Founded in 2017 and backed by Andreessen Horowitz and Y Combinator, the company has doubled new ARR, processes over 200M video hours daily, and was ranked #71 on Forbes' best startup employers list, fostering a culture where great people thrive.
Own retention and renewals for a portfolio of large enterprise accounts, driving customer adoption and value.
Build trusted relationships with executive stakeholders, aligning Brandwatch solutions with business goals.
Act as customer advocate, escalating product feedback and orchestrating cross-functional teams for seamless experience.
Cision is the global leader in consumer and media intelligence, engagement, and communication solutions. With over 75,000 clients including 84% of the Fortune 500, the company fosters an inclusive culture that values diversity and innovation.
Own the complete customer journey, from onboarding to renewal, for enterprise accounts.
Drive customer value realization by aligning platform usage with engineering excellence and modernization goals.
Act as a trusted advisor and lead executive-level conversations to ensure adoption and measurable outcomes.
The company provides a developer-focused platform that helps enterprises improve engineering efficiency and operational maturity. It is a remote-first organization with a fast-paced culture and a focus on customer success.
Own the full post-sale lifecycle for commercial accounts, including onboarding, adoption, renewal, and expansion.
Monitor account health and usage signals to proactively surface risk and growth opportunities.
Partner cross-functionally with Sales, GTM Engineering, and Product to ensure a seamless customer journey.
Tavily builds the search engine for AI agents, connecting LLMs to high-quality web content for RAG and real-time reasoning. The company works with innovative AI teams from startups to large enterprises, fostering a fast-moving, collaborative culture.
Manage a regional portfolio of customers with complex customer experience deployments, driving adoption and value realization.
Establish technical standards and enablement frameworks to ensure consistency across partner-led implementations.
Coach and enable partners by simplifying complex architectures and helping them deliver stronger customer experiences.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. They use technology to ensure fair and efficient candidate selection, and emphasize employee wellbeing and community engagement.
Manage a portfolio of customer accounts ensuring satisfaction, retention, and growth through value realization and strategic success plans.
Drive adoption of platform features, identify upsell opportunities, and serve as a trusted advisor to executive stakeholders.
Collaborate with internal teams to mitigate risks, address customer needs, and deliver scalable solutions.
Abnormal protects the humans behind the world's most critical organizations from AI-powered cybercrime. Over 4,500 enterprises trust their behavioral AI platform, fostering a culture of innovation and security.
Lead the onboarding process for new customers and conduct product training sessions.
Provide technical support and issue resolution, collaborating with engineering on complex problems.
Develop customer success plans, monitor health metrics, and drive retention and growth.
EULER is an AI-native PRM for modern partnership teams, making partner revenue scalable and predictable. We grew 600% YoY in 2025 and serve industry leaders, with a fast-moving, intentional culture focused on delivering real value.
Lead the post-sale customer journey for Enterprise accounts, driving measurable adoption and retention.
Partner with engineering stakeholders to align product usage with business outcomes and ROI.
Collaborate with Sales and Customer Engineering to execute onboarding, growth, and renewal strategies.
CoLab is a design engagement platform that helps engineering teams bring life-changing products to market faster. It is a high-growth company with a collaborative culture, serving large engineering organizations worldwide.
Become a foremost product expert on the Highspot platform and its integrations.
Serve as primary technical point of contact for mid-to-upper market customers.
Provide proactive technical guidance and best-practice recommendations, including AI-powered features.
Highspot is a sales enablement platform that helps companies increase sales productivity. They are committed to building breakthrough software and fostering an inclusive culture where employees feel a deep sense of belonging.
Act as a trusted advisor to ensure customer happiness, platform adoption, and ROI.
Build executive relationships and drive strategic account success plans.
Collaborate with internal teams to mitigate risks and secure renewals and expansion.
Abnormal Security protects critical organizations from AI-powered cybercrime using a behavioral AI platform. Over 4,500 enterprises trust the platform, which fosters a collaborative and security-focused culture.
Onboard and manage UpGuard customers, providing success plans, training sessions, and regular check-in calls to ensure they meet their goals.
Monitor customer health and proactively intervene with education to help customers achieve the expected value from UpGuard.
Advocate for customers by providing updates to internal teams on customer perspectives, risks, and expansion opportunities.
UpGuard is a cyber risk management company that provides a Cyber Risk Posture Management (CRPM) platform integrating security ratings, threat intel, and agentic AI to help organizations manage cyber risk. They are a rapidly growing global company with a US$75M Series C funding and a strong culture, certified as a Great Place to Work in multiple countries.
Build scalable onboarding experiences including email sequences, in-app guides, and webinars.
Monitor customer health at scale using adoption signals and engagement data.
Collaborate cross-functionally with Marketing, Product, and High Touch CS.
Solink transforms video security into real-time operational insights by integrating with existing cameras and systems. Trusted by over 30,000 locations across 32+ countries, they are rapidly growing and recognized as one of Ottawa's Best Places to Work.
Own the customer experience including adoption and value of Appspace, customer satisfaction, and retention.
Drive subscription renewal and expansion processes while collaborating with sales and marketing teams.
Serve as customer advocate, resolve questions, deliver training, and escalate technical support tickets as needed.
Appspace creates better work experiences for people everywhere through a flexible work culture and global office locations. The company offers a casual dress environment, remote work opportunities, and focuses on helping employees enjoy their work and build lasting connections.
Own a portfolio of enterprise customers, acting as the primary post-sales partner across onboarding, adoption, and renewal.
Lead customer kickoffs and success planning, aligning stakeholders on goals, timelines, and measurable outcomes.
Monitor customer health and product usage signals to proactively identify risks and drive expansion opportunities.
n8n is an open workflow orchestration platform for AI automation, giving technical teams the freedom of code with the speed of no-code. Since 2019, we've grown to over 260 team members across Europe and the US, backed by a supportive community and top investors.
Drive customer adoption and expansion of the Tines platform across technical teams.
Partner with Sales, Support, and Product to ensure customer success and renewals.
Identify automation opportunities and foster champions within customer organizations.
Tines is an intelligent workflow platform that applies AI and automation to drive real business results. Founded in 2018 with co-headquarters in Dublin and Boston, the company serves customers from startups to public companies and values Simplicity, Speed, and Soundness.
Perform onboarding of enterprise accounts and ensure adoption and engagement throughout the customer lifecycle.
Implement comprehensive engagement strategies to maintain high customer satisfaction and retention.
Serve as the Smartsheet expert, providing guidance and best practices to drive customer value and expansion.
Smartsheet enables teams to manage work and scale solutions, combining human teams with AI agents to automate tasks and uncover insights. With over 20 years of experience, the company fosters a culture of innovation, inclusivity, and impact.
Oversee a portfolio of top-tier enterprise accounts, developing success plans aligned with customer objectives.
Serve as the first point of contact for customers and internally coordinate all customer initiatives.
Use AI-assisted tools to streamline account documentation and drive product evolution based on customer feedback.
Candidly is an AI-driven student debt and savings optimization platform that partners with top employers and financial institutions. Founded in 2016, it is a high-growth Series B startup with a fully remote team of 70, funded by leading venture investors.