Lead day-to-day intake and case initiation operations, including work assignments, queue monitoring, and quality assurance.
Supervise, coach, and develop a team of Intake and Case Initiation Coordinators, providing clear expectations and feedback.
Collaborate with legal service providers, data teams, and project leadership to ensure efficient case movement from referral through handoff.
This organization is a federally funded legal services network that supports vulnerable populations through case management and legal services. It emphasizes collaboration, accountability, and continuous improvement in a fully remote, mission-driven environment.
Manage approximately 120 active personal injury cases independently, handling client communication and documentation.
Draft and negotiate letters of representation and claims with insurance companies using Filevine.
Support end-to-end case management with autonomy and proactive problem-solving in a remote environment.
NextLaw is the Pacific Northwest’s highest-rated criminal and personal injury firm, providing exceptional legal services led by former prosecutors with over 25 years of experience. The team is built on integrity, empathy, and results-driven advocacy, serving thousands of clients.
Own end-to-end past-due collections and drive recovery outcomes against internal targets.
Lead and develop a collections team including BPO and offshore partners, setting SLAs and KPIs.
Partner with Product, Engineering, Legal, and vendors to improve systems and reduce bad debt exposure.
Pie Insurance makes commercial insurance affordable for small businesses using technology. They are a diverse team of builders, dreamers, and entrepreneurs driven by core values.
Serve as primary liaison with adjusters and carriers, opening insurance claims and ensuring treatment progression.
Request, track, and organize medical records, bills, and police reports, resolving liens and subrogation issues.
Maintain case timelines, oversee demand preparation, and negotiate with insurance carriers to finalize cases.
EvenUp uses technology and AI to close the justice gap, empowering personal injury lawyers and victims. Backed by top VCs, the company is a fast-growing vertical SaaS firm with a collaborative culture.
Lead daily operations and align execution with broader business goals.
Manage agent attendance, quality, and performance with coaching and follow-up.
Oversee onboarding, compliance, and monthly invoicing while driving workforce growth.
This role is with a partner company that operates a remote, distributed workforce providing outsourced services. The company is scaling to 100 active agents and values hands-on leadership, accountability, and quality.
Manage the legal matter lifecycle end to end, ensuring accurate records and timely sign-offs.
Coordinate partner onboarding and act as the cross-functional interface between Finance, BD, and IT.
Design and run AI-assisted workflows and maintain operating data for capacity and reporting.
Sterlington PLLC is a full-service law firm focusing on complex corporate, litigation, executive compensation, and private wealth matters. They are a remote-first firm with a global Legal Operations team working across multiple time zones.
Monitor workflows and track deadlines to ensure tasks are completed accurately and on time.
Maintain organized records and communicate professionally with clients via email and phone.
Coordinate calendars, manage documentation, and identify workflow improvements.
We provide legal support services to clients in a fast-paced environment. Our international, culturally diverse team values organization, proactivity, and supportive remote collaboration.
Manage a high-volume pre-litigation caseload of personal injury motor vehicle accident cases from intake to demand readiness.
Coordinate medical treatment, obtain medical records and bills, and communicate with clients, medical providers, and insurance adjusters.
Handle property damage claims and support case progression with accurate documentation.
The Ward Law Group is an award-winning personal injury law firm dedicated to changing lives one client at a time. Recognized as one of the Best Places to Work for consecutive years, they foster a collaborative, innovative, and high-accountability culture.
Manage a 4-person state arbitration production team, driving accountability and quality.
Develop repeatable processes for state arbitration workflows and support expansion into new markets.
Partner cross-functionally to integrate state arbitration processes with the broader dispute lifecycle.
Pivotal Health is a leading technology platform that helps healthcare providers get paid fairly using AI-driven tools. The company has a collaborative, low-ego team and hires primarily around Los Angeles and New York, with remote and hybrid flexibility for exceptional talent.
Act as the first point of contact for prospective clients, guiding them through the intake process and qualifying leads.
Schedule consultations, manage client information in Neos, and convert qualified prospects into signed clients.
Coordinate with the legal team to ensure a seamless, professional, and client-focused experience from initial contact to onboarding.
Job Duck connects talented individuals with remote job opportunities from US-based employers. They've earned the Great Place to Work Certification every year since 2022 and emphasize a fantastic work culture.
Offer the client technical direction by applying industry experience and best practices.
Work with the team to ensure high customer satisfaction through on-time, in-budget, and in-scope delivery of managed services.
Report to upper management on client issue status and progress.
Harbor is a preeminent provider of expert services across strategy, legal technology, operations, and intelligence. With a globally integrated team of 900+ strategists, technologists, and specialists, the company is anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect.
Lead and coach Customer Success, Implementation, and CS Operations teams to achieve exceptional customer outcomes.
Drive customer adoption, retention, and value realization through scalable processes and data-driven strategies.
Collaborate cross-functionally with Sales, Product, Engineering, and Operations to shape customer-focused initiatives.
They are a growing SaaS company focused on delivering exceptional customer outcomes through strategic leadership and operational excellence. They foster an inclusive, collaborative culture with a high-growth environment and trust-based flexibility.
Lead and develop a regional workers' compensation claims team, ensuring timely and fair claim resolution while overseeing complex claims.
Monitor reserve adequacy, conduct claim file audits, and manage litigated claims to ensure compliance and profitability.
Partner with underwriting, risk services, and other stakeholders to communicate claim activity, trends, and drive operational excellence.
EMC is an insurance company focused on financial strength and stability, with over 105 years of experience. They have a corporate culture that engages and empowers team members, and have been recognized as a top workplace based on team member feedback.
Own a portfolio of AI clients, providing strategic guidance and hands-on support to ensure adoption and measurable impact.
Drive AI adoption by leading onboarding, enablement, and creating playbooks that accelerate use across firm types.
Partner with Product, Marketing, and cross-functional teams to translate customer feedback into roadmap inputs and success stories.
Litify delivers an all-in-one legal operating solution that empowers law firms and legal departments to achieve consistent success. Backed by Bessemer Venture Partners, they are recognized as one of Inc. 5000 and Deloitte Technology Fast 500’s fastest-growing private companies in America.
Draft pleadings, motions, and correspondence using established legal templates.
Maintain case files, witness lists, and records, coordinating with courts and opposing counsel.
Communicate professionally with judicial offices and manage multiple litigation deadlines.
A US-based legal partner company specializing in litigation support. They provide a structured, collaborative remote environment focused on professional growth and alignment with client values.
Oversee daily operations of the Patient Connection team, including referral tracking, outreach, and quality assessment.
Design and optimize workflows for referral intake, outreach, enrollment, and follow-up to drive efficiency and scale.
Set and achieve team performance targets, develop individuals, and collaborate cross-functionally to improve patient experience.
Concert Health is a national behavioral health medical group integrating the Collaborative Care model into healthcare practices to improve patient lives. They are a diverse and inclusive Equal Opportunity Employer focused on providing high-quality behavioral health support.
Provide white-glove support to partners and attorneys, managing complex diaries, inboxes, and client-facing paperwork.
Handle document formatting, versioning, time capture, billing literacy, and travel coordination across multiple time zones.
Use AI and technology to streamline processes, reach for AI first, and work within a global Legal Operations function.
Sterlington PLLC is a full-service law firm focusing on complex corporate, litigation, executive compensation, and private wealth matters. They are a remote-first, global team that values collaboration and innovation.
Drive operational excellence and process optimization across insurance operations using data and customer insights.
Lead cross-functional partnerships with Product, Engineering, Compliance, and CX teams to triage and resolve technical issues.
Manage and mentor a high-performing team while ensuring audit readiness and regulatory compliance.
Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. They are dedicated to building a diverse, inclusive and authentic workplace.
Lead a pod, owning everything it produces and everyone who produces it across the full employer-immigration spectrum for corporate clients.
Manage client relationships directly where it matters most, and set the quality bar for the attorneys working alongside you.
Develop and coach the attorneys in your pod: setting the standard, reviewing the hard calls, and growing people toward their next level.
Manifest Law is an AI-native corporate immigration firm handling sophisticated, high-stakes matters with technology that removes busywork. It is one of the fastest-growing firms, offering the scale of a larger firm with the care of a boutique.
Drive quarterly new business ARR targets by building the conditions for every AE on your team to perform at their best.
Coach a team of AEs across SMB, Mid-Market, and Enterprise segments through consistent pipeline reviews and call shadowing.
Own the sales strategy end to end, define, implement, and iterate to improve conversion rates and deal velocity.
Workleap is a Montreal-based tech company building simple products for managers and Microsoft 365 migration and governance. With over 15,000 companies worldwide using their solutions, they foster a builder culture and are intentional about who joins their team.