Book and schedule shipments across the network, coordinating pickup and delivery windows directly with carriers and sites.
Track every shipment in transit through the TMS, flagging at-risk deliveries before they hit a site.
Own day-to-day carrier relationships, chase missed SLAs to root cause, and keep performance data current.
Fluidstack builds civilization-scale compute infrastructure for AI, rethinking every layer of the stack to deploy frontier compute faster. They operate with extreme ownership and velocity, hiring people who care deeply about expanding human freedom through AI.
Lead a team of Freight & Logistics Coordinators, managing US LTL freight operations and ensuring cost-efficient carrier decisions.
Oversee end-to-end claims process, BOL auditing, and carrier performance monitoring to protect margin and customer experience.
Establish SOPs, KPIs, and quality systems, acting as escalation point for high-risk shipments and disputes.
Restaurant Supply provides commercial kitchen equipment and supplies to the food service industry. The company manages approximately $5 million in annual freight volume, emphasizing a data-driven and team-oriented culture focused on operational excellence.
Lead and develop a team of team leaders managing a 50-strong remote customer service team, driving high performance under pressure.
Collaborate cross-departmentally with Customer Experience and QA teams to optimize processes and elevate customer experience.
Track key service metrics like Net Promoter Score (NPS) and customer satisfaction, while implementing improvement initiatives.
ParcelHero is one of the UK's biggest parcel delivery price comparison sites, serving consumers and businesses with over 5 million visitors yearly. The scaling, technology-focused business has 120 remote staff worldwide and is expanding into the US and Europe.
Build and maintain strong carrier relationships while supporting sales and operations teams.
Proactively source, negotiate, and grow carrier partnerships to meet financial targets.
Ensure accuracy in dispatching loads, completing administrative duties, and updating the transportation management system.
Dynamic Connections is a leading North American third-party logistics company that provides integrated solutions for customers. They have a positive, transparent, and entrepreneurial culture with team building activities and a focus on employee growth.
Own sector performance and escalations, ensuring service levels and KPI improvement through coaching and process changes.
Partner cross-functionally with Revenue, Network, Finance, and R&D to shape SOPs, support revenue motions, and scope customer-specific solutions.
Coach and develop team leaders, manage training platform, and drive continuous improvement initiatives aligned with company OKRs.
Airspace is a tech-enabled freight forwarder that uses AI and machine learning to deliver critical packages like organs and machine parts. The company has raised over $140M, employs 300+ people, and fosters a culture of innovation, transparency, and teamwork.
Own the end-to-end delivery experience across the customer journey, from pre-purchase to post-purchase.
Shape delivery promises by balancing customer expectations with operational feasibility and commercial objectives.
Collaborate with Engineering, UX, Data, and other teams to deliver scalable customer-centric solutions.
Redcare Pharmacy is Europe's No.1 e-pharmacy, powered by passionate teams and cutting-edge innovation. They strive to create a healthy collaborative work environment where every employee feels valued and inspired.
Lead, coach, and develop direct reports and their leadership teams, ensuring effective workforce planning for up to 300 indirect employees.
Lead end-to-end logistics operations across assigned warehouse areas to achieve quality, productivity, cost, and service-level targets.
Own and steer operational performance using KPIs, ensuring timely corrective actions and sustainable performance improvements.
Redcare Pharmacy is Europe's No.1 e-pharmacy, powered by passionate teams and cutting-edge innovation. They strive to create a healthy, collaborative work environment where every employee feels valued and inspired.
Manage a remote team of vertical leaders and analysts, ensuring operational excellence across outbound, inbound, B2B/VAS, and fulfillment center support.
Develop data-driven action plans, monitor KPIs, and implement strategies to meet service level agreements and reduce manual work.
Foster a high-performance culture through bi-weekly 1:1s, goal setting, and cross-functional collaboration to resolve escalations and drive process improvements.
ShipBob is a leading global supply chain and fulfillment technology platform for SMB and Mid-Market ecommerce merchants. Backed by top investors like Menlo Ventures and SoftBank, it is one of the fastest-growing tech companies headquartered in Chicago.
Coordinate inbound shipments from suppliers to 3PL warehouse, including documentation and scheduling.
Act as day-to-day liaison with 3PL partner to support receiving, storage, and order fulfillment.
Monitor shipment tracking, assist with inventory accuracy, and help resolve shipping discrepancies.
Poppy & Peonies is a fun and energetic brand that creates practical, stylish vegan leather bags. Founded in 2015 after appearing on Dragons' Den, the company is growing rapidly and committed to sustainability, using vegan, cruelty-free materials and plastic-free shipping.
Serve as the primary bridge between the sales organization and carrier operations, ensuring pre-sale and post-sale coordination.
Oversee carrier operations support for sales activities, including RFPs and proposals, and validate quote-to-order accuracy.
Manage strategic carrier partner relationships, negotiate SLAs, and lead the Carrier Front Office Support Team.
NWN is the leading AI-powered technology solutions provider for North America's most innovative public and private organizations. The company has a high-performance, high-integrity team of over 1,000 experts committed to a customer-obsessed culture.
Own end-to-end supply chain and freight operations, from coordinating international shipments to generating shipping labels.
Manage relationships with logistics integrators and develop KPIs for third-party vendors.
Architect long-term logistics strategy while handling daily tactical execution.
Quartermaster specializes in defense and intelligence solutions that enhance national and global security. They are a fast-paced, high-growth startup with a collaborative, mission-driven culture.
Serve as the primary point of contact for distribution center partners with a focus on outbound logistics shipping to retailers.
Ensure on-time order fulfillment across assigned retail partners and sales channels, delivering best-in-class service.
Help maintain SOPs, vendor guidelines, and routing guides while analyzing operational data to identify trends and measure performance.
Since launching in 2019, Starface has turned the historically negative experience of having acne into a more joyful, relatable one with expressive and effective products that make people feel good. The company offers a full suite of hydrocolloid pimple patches and limited-edition collaborations, and seeks team members who are hands-on, proactive, and comfortable taking ownership in a fully remote environment.
Support operations leadership in day-to-day operations and project management.
Review and improve internal processes, communicate SOPs, and oversee carrier network performance.
Drive analytics and insights across operations, leveraging data to inform decision making.
Nutrafol is a pioneer in hair wellness, creating clinically tested products for hair growth using a patented blend of ingredients. They are a growing company that values individuality, innovation, and continuous improvement, with over 7,500 physicians recommending their products.
Lead and develop a high-performing onboarding operations team through coaching, performance management, and structured feedback.
Make sound, timely decisions on complex onboarding scenarios and maintain department SLAs.
Partner cross-functionally with internal teams to improve workflows, tooling, and onboarding effectiveness.
Twilio is a communications platform that delivers innovative solutions to hundreds of thousands of businesses and empowers millions of developers worldwide. They are a remote-first company with a strong culture of connection and global inclusion.
Manage and grow a region of ShipBob fulfillment centers, tracking KPIs and driving improvements.
Develop and lead Operations Support Managers, providing professional development and capital planning.
Collaborate with cross-functional teams to establish internal SLAs and ensure safe, compliant supply chain operations.
ShipBob is a leading global supply chain and fulfillment technology platform for SMB and Mid-Market ecommerce merchants. Backed by major investors like Menlo Ventures and SoftBank, it is a fast-growing tech company with a high-performance culture centered on ownership, collaboration, and continuous learning.
Manage day-to-day operational execution for a portfolio of partner relationships, including configurations, integrations, billing, and reporting.
Lead implementations and operational initiatives for new and existing partners, coordinating internal resources to meet timelines.
Analyze operational data, synthesize findings, and communicate recommendations to internal and external stakeholders.
Our partner is a fast-growing healthcare technology company. They offer a remote-first work environment and are committed to making a meaningful impact on healthcare.
Onboard new carriers and owner-operators by collecting and reviewing compliance documents.
Communicate directly with drivers, dispatchers, and brokers to manage rate confirmations and document flow.
Support dispatch operations with accuracy and consistency in a fast-paced environment.
American Logistics Authority is a company in the trucking and logistics industry, managing a network of trucking companies and owner-operators. They are a growing organization offering a remote, long-term opportunity with a focus on compliance and operations support.
Lead and develop a team of Customer Success Managers to drive customer outcomes and revenue retention.
Build relationships with customer executives, serve as escalation point, and partner with enablement to advance CS playbooks.
Manage account planning, risk mitigation, and expansion strategies while collaborating across teams.
FourKites is the leader in AI-driven supply chain transformation, turning supply chain data into automated action for global enterprises. They serve over 1,600 brands and process 3.2 million events daily, with a culture that celebrates differences and values inclusivity.
Provide enterprise-wide leadership for transportation operations across all markets.
Develop and execute scalable transportation strategies to support growth and operational excellence.
Oversee fleet management, vendor partnerships, and regulatory compliance to ensure safe and cost-effective services.
WelbeHealth serves vulnerable seniors through a participant-focused approach. It is a rapidly growing national PACE organization with a mission-driven culture.
Translate executed carrier contracts into accurate system configurations, including base rates, accessorial schedules, and zone-based pricing.
Perform rate delta analyses and validate contract terms against carrier updates.
Audit carrier invoices for billing errors and ensure financial integrity.
ShipBob is a global supply chain and fulfillment technology platform for ecommerce merchants. It is a fast-growing tech company backed by major investors, with a high-performance culture focused on ownership and collaboration.