Coordinate daily with 3PF warehouse leads and the Sr. Director of 3rd Party Fulfillment on shipments to fulfillment centers.
Create and track shipments in company software and Amazon Seller Central, resolving inventory discrepancies and filing recovery cases.
Maintain tracking forms in Google Workspace and prepare accurate Excel reports to support departmental operations.
This client is a Dallas-based company selling pool products online via its own websites, Amazon, and other US marketplaces. They also operate logistics, distribution, and third-party fulfillment to support their eCommerce business.
Manage customer orders end-to-end, coordinating shipments, documentation, and carrier schedules.
Prepare and review export documents including BOLs, Commercial Invoices, and Packing Lists.
Resolve operational issues and keep customers, carriers, and warehouses aligned on shipment visibility.
The company is looking for an operations professional to coordinate complex international shipments, customer orders, and export documentation for a global supply chain environment. It is a fully remote, international team that values attention to detail, proactive problem-solving, and independent collaboration.
Process and manage customer orders, especially for book products, ensuring accuracy and timely completion.
Serve as a customer service contact, responding to inquiries by phone and email with professional solutions.
Analyze operational reports, identify trends, and support continuous improvement initiatives.
The employer is a partner company focused on customer success and order management, serving clients with products such as books. They foster a collaborative, performance-driven culture with flexible working arrangements and comprehensive employee benefits.
Manage and scale ShipBob's most strategic merchant partnerships as the program lead.
Partner with fulfillment center teams to ensure SLAs, escalations, and process improvements are handled with speed and accountability.
Lead cross-functional initiatives and serve as a trusted advisor to executive stakeholders, driving growth and operational performance.
ShipBob is a leading global supply chain and fulfillment technology platform for SMB and mid-market ecommerce merchants, providing access to best-in-class fulfillment capabilities. Backed by prominent investors, it is one of the fastest-growing tech companies in Chicago with a high-performance culture focused on ownership and collaboration.
Maintain accurate records, generate weekly reports, and collaborate with UK-based teams and suppliers using cloud-based logistics tools.
They are a UK-based business managing the movement of goods, coordinating shipments, carriers, and suppliers to ensure deliveries reach customers reliably. The company offers a fully remote working environment with a supportive, collaborative team and structured onboarding, fostering professional growth in an international setting.
Coordinate and monitor freight shipments, communicating with carriers to ensure on-time delivery.
Troubleshoot delays, resolve appointment and routing issues, and keep internal teams updated.
Take ownership of logistics problems from identification through resolution while maintaining accurate records.
Assist World is a remote-first virtual assistant services company matching skilled professionals with clients globally. It emphasizes flexibility, trust, and a supportive culture, offering perks like birthday and testimonial bonuses without productivity trackers.
Respond to merchant emails and chats promptly and accurately, following SOPs and SLAs, and make outbound calls to resolve issues faster.
Manage Salesforce cases from opening to closure, maintaining clear, accurate, and up-to-date case notes.
Collaborate with fulfillment centers, tech, analytics, and other teams to resolve merchant issues and escalate complex cases.
ShipBob is a leading global supply chain and fulfillment technology platform for SMB and mid-market ecommerce merchants. It is a fast-growing, high-performance company backed by top investors, with a culture of ownership, collaboration, and continuous learning.
Process all assigned orders promptly and navigate logistical challenges to find optimal solutions.
Coordinate order timelines with campus managers, clients, vendors, and decorators to keep everyone aligned.
Work on projects and campaigns as required to reduce costs and improve profit margins.
Fresh Prints is a New York-based custom apparel startup that empowers student entrepreneurs to build apparel businesses on their campuses. The company processed 10,000+ orders last year and values long-term contributions, offering a 2-month paid sabbatical to eligible employees.
Support and enhance labor and capacity planning functions across a global network of fulfillment centers.
Analyze labor requirements, build planning tools, and optimize cost and SLA performance.
Collaborate with operations and cross-functional teams to align labor plans with merchant needs.
ShipBob is a leading global supply chain and fulfillment technology platform for SMB and Mid-Market ecommerce merchants. Backed by investors like Menlo Ventures and SoftBank, it is one of the fastest-growing tech companies headquartered in Chicago with a high-performance, transparent culture.
Manage the customer service team, handle escalations, refunds, and improve SOPs and FAQs.
Oversee inventory levels, restock forecasts, logistics, and factory coordination.
Maintain the Shopify store, update SKUs, manage Notion, and report weekly KPIs.
Wing Assistant is a one-stop shop helping companies build world-class teams and automate operations. The company fosters an inclusive, supportive culture with fully remote roles and opportunities for growth.
Manage carrier and driver relationships, ensuring operational escalations and delivery exceptions are resolved promptly.
Review operational reports and performance metrics to identify trends, bottlenecks, and improvement areas.
Investigate claims and recurring issues through root cause analysis, implementing corrective actions with internal and external teams.
Parsel is a logistics and operations platform that simplifies and optimizes supply chain processes through technology and customer-focused solutions. The team is focused on streamlining order management, customer support, and delivery operations for partners.
Lead all AMER logistics and warehousing operations, ensuring inbound, warehouse, and outbound activities are delivered safely, accurately, and on time.
Partner with Japan Logistics to manage inbound transportation and build supply chain resilience across routes, shipment planning, and issue management.
Drive continuous improvement across cost, service, and operational performance while managing 3PL partners and cross-functional teams.
Sony Interactive Entertainment is the company behind the PlayStation brand and a subsidiary of Sony Group Corporation, delivering cutting-edge hardware and network services to more than 100 million people. As a global entertainment leader, SIE fosters a culture of innovation, excellence, and creativity while offering top-tier benefits and a dynamic work environment.
Build and manage merchant partnerships through proactive health checks, quarterly business reviews, and regular communication.
Develop action plans and drive adoption of key ShipBob features to facilitate merchant growth and success.
Monitor merchant health, collaborate with support teams, and achieve NPS, churn, and upsell KPIs.
ShipBob is a global supply chain and fulfillment technology platform for ecommerce merchants, offering outsourced fulfillment and warehouse management systems. Headquartered in Chicago, it is a fast-growing tech company with a high-performance culture and AI tools for employees.
Communicate with drivers and clients to provide load updates.
Manage shipment schedules and ensure on-time delivery.
Track, organize, and record shipment information accurately.
American Logistics Authority operates in the trucking and freight logistics industry, coordinating shipments across the country. Their team is supportive and virtual, offering career growth opportunities in a fast-growing field.
Coordinate and oversee daily field operations, schedules, and reporting.
Monitor project progress, attendance, and KPIs while resolving operational issues.
Maintain documentation and support field teams with operational challenges.
TSMG coordinates large-scale field operations for autonomous vehicle testing. It supports distributed international teams in a fast-paced project environment.
Support TVP customers by responding to inquiries across multiple retail and e-commerce brands while keeping each brand's tone and standards.
Handle operational tasks such as refunds, returns, order updates, and inventory adjustments using Shopify and Google Sheets.
Investigate issues, track resolutions, and collaborate to improve workflows across teams.
Frontier helps companies grow cross-functional teams abroad by hiring smart people and placing them into great companies. It is part of the Fresh Prints family, a fully remote 150-person company with most of the team based in India and the Philippines.
Own the day-to-day operations for 15-20 locations, ensuring site processes run smoothly, efficiently, and safely.
Design and execute process improvement projects to drive operational efficiencies and improve service quality.
Work cross-functionally with central teams to ensure customers get the best experience on every order.
DoorDash is a technology and logistics company that empowers local economies by enabling door-to-door delivery of food, goods, and more. The company is growing rapidly and offers a fast-paced, inclusive culture with comprehensive benefits and a focus on employee well-being.
Manage a portfolio of last-mile, logistics, and warehousing client accounts, building long-term relationships.
Act as primary point of contact for staffing planning, escalations, and account strategy.
Drive retention and growth by identifying upsell opportunities and ensuring timely shift fulfillment.
WorkWhile matches hourly workers with shifts that fit their skills and lives, aiming to disrupt the $650 billion staffing market. Backed by Khosla Ventures and recognized for 10x growth, it has a mission-driven, supportive culture.
Upload new products to the catalogue and work through the product backlog.
Revise existing listings and relaunch products from suppliers to maintain accuracy.
Check supplier balances, handle B2B bulk stock, and automate parts of your work using Excel and AI tools.
Eneba is building an open, safe, and sustainable marketplace for gamers, supporting close to 20 million active users. The company is growing fast and offers a culture of personal and professional growth with well-defined feedback and promotion processes.
Own daily retail order management for national accounts like Ulta and Amazon from receipt through fulfillment and invoicing.
Coordinate with fulfillment partners to meet retailer compliance, EDI, shipping, and delivery requirements while resolving exceptions.
Partner with Sales, Inventory, Finance, and vendors to improve processes, reporting, and launch readiness across distribution centers.
Snif is a fine fragrance company making high-quality scented products accessible and fun with genderless, vegan, cruelty-free formulas. As a lean, fast-growing startup backed by top investors, we value creativity, collaboration, and shifting the way people experience scent.