In this highly impactful role as a Technical Account Manager, you’ll be a trusted technical advisor, partnering closely with strategic customers to help them turn their process orchestration vision into measurable business value. Navigate technical challenges, providing expert guidance, and ensuring smooth adoption of our platform at scale. Build lasting relationships, accelerating customer outcomes, and making complex technology feel approachable for diverse teams.
Play a key role in expanding and strengthening Rewind's ecosystem of channel partners including agencies, resellers, and solutions providers. Reporting to the Director of Partnerships, you’ll develop relationships that drive mutual growth and unlock new revenue opportunities. Work closely with Partner Marketing Sales and Product teams to accelerate partner-sourced and partner-influenced revenue, while helping to build the infrastructure for Rewind’s growing partner program.
Oversee a multi-layered team of managers and individual contributors accountable for delivering retention and expansion across a portfolio exceeding $52M in ARR. Define and execute data-driven strategies that deliver measurable business results, strengthen customer partnerships, and cultivate long-term advocacy and loyalty. Inspire, develop, and empower a team of managers and Customer Success professionals to achieve excellence and deliver exceptional customer outcomes.
The Enterprise Account Manager drives the full sales cycle within U.S. Federal Civilian agencies with critical IT security needs. You will identify and engage key stakeholders across assigned agencies and Federal Systems Integrators. You’ll develop a deep understanding of their security challenges and demonstrate how Delinea’s solutions can strengthen their IT security.
This is a hands-on closing role with a path to leadership as we scale. The immediate impact will be taking ownership of the pipeline, building a repeatable outbound + inbound motion, launching partnership outreach, and closing new business through larger deals and channel partnerships.
The Senior Regional Account Manager plays a pivotal role in maintaining and expanding our Managed Service Provider (MSP), Value Added Reseller (VAR), and other targeted customer base through customer growth and new business. Responsible for building and maintaining strong relationships with key clients, driving customer satisfaction, and achieving business growth targets.
As an Account Manager, you’ll be the strategic partner our customers rely on to transform their legal operations, maximize automation, and unlock long-term value. Your primary focus will be increasing Net Revenue Retention to 115%+ across a high-value portfolio, overseeing $3M+ in Annual Recurring Revenue. You'll lead conversations that go beyond usage—rooted in outcomes, value realization, and forward-looking automation strategies.
Focus on some of the largest companies in the US, working on big strategic deals that will change the trajectory of the company. Identify and articulate how Level AI can unlock significant value for customers, build relationships with key executives and evangelize cutting edge AI technology. Own the sales experience while building and managing relationships with key decision-makers and executives at Fortune 1000 companies.
Build trusted, long-term relationships with key customer stakeholders by deeply understanding each customer’s business goals, challenges, and opportunities. Identify and execute on expansion opportunities that create mutual value, while monitoring account health and proactively addressing risks to retention. Collaborate with Product and Engineering to advocate for customer needs.
Lead the Client Success team, overseeing approximately 8-10 Client Success Managers ensuring they are equipped to build strong client relationships, drive renewals, manage contracts, and identify upsell opportunities. Responsibilities also include management of client profitability in partnership with the Finance Team. The ideal candidate can enhance client satisfaction, retention, and revenue growth, while fostering a collaborative team culture.