Serve as the primary relationship owner and operational point of contact for a strategically significant client account.
Coordinate weekly operational meetings and monthly executive business reviews to align on performance and priorities.
Prepare and deliver accurate quotes and proposals while coordinating with internal teams to develop scopes of work.
Puma is a managed services provider delivering IT solutions and support to businesses. The company fosters a culture of ownership and accountability with a focus on building trusted client relationships.
Prospect new or installed base clients to sell VusionGroup solutions to independent retailers and regional chains.
Maintain relationships with local decision-makers and collaborate with the Sales Manager Germany to implement sales strategies.
Update CRM with opportunities, manage customer base, and provide competitor feedback to marketing.
Vusion empowers retailers to turn their physical stores into digital assets using IoT Cloud technology. We are the world's leading supplier of electronic shelf labels for large-scale retailers, with an international presence in 19 countries and a culture of entrepreneurship and innovation.
Own GRR and NRR goals for a high-volume set of existing SMB accounts.
Manage a high-volume expansion pipeline, ensuring accurate forecasting and CRM hygiene.
Engage customers in renewal and growth conversations, surfacing expansion opportunities.
AudioEye is a digital accessibility company that eliminates barriers to web content for people with disabilities. It is a team of passionate problem-solvers driven by purpose and impact, fostering a culture of ownership and collaboration.
Own a portfolio of strategic accounts, setting account strategy and owning revenue targets in a fully remote role.
Manage complex client engagements by building executive-level relationships and identifying growth opportunities like cross-selling and upselling.
Work closely with delivery, technical, legal, and finance teams to ensure sustainable commitments and account growth.
Nortal is a technology services company that delivers complex solutions for enterprises and public sectors, focusing on digital transformation and AI. The company values autonomy, open communication, and diversity, and supports a close-knit remote team in LATAM with wellness and professional development resources.
Lead and coach a team of Account Managers to drive upsell, cross-sell, and expansion revenue across SMB and mid-market customers.
Establish effective operating rhythms, including pipeline reviews, forecasting, and performance management.
Collaborate cross-functionally with Client Success, Sales, and Product to shape customer expansion strategy.
This company is a fast-growing healthcare technology provider focused on physical therapy, occupational therapy, and speech-language pathology practices. The organization emphasizes a performance-driven culture and is scaling its Account Management team.
Build and manage partner relationships within assigned territory to drive retention and growth.
Analyze data and utilize data-driven recommendations to identify strategic opportunities.
Prospect and onboard new high-quality supply while managing professional host accounts.
Airbnb is a global travel platform that connects hosts and guests for unique stays and experiences. With over 5 million hosts and 2 billion guest arrivals, the company fosters a culture of inclusion and belonging.
Own a book of accounts and drive renewals and expansions, protecting GRR and creating NRR growth.
Lead pricing migration and multi-module adoption conversations, positioning Workleap Agent as a force multiplier.
Maintain a clean HubSpot pipeline and use AI tools to prep for high-value customer conversations.
Workleap is a Montreal-based tech company building simple products for managers and Microsoft 365 governance, trusted by 15,000+ companies. It's a high-growth scale-up with a collaborative, high-trust culture.
Manage a portfolio of customers through scaled engagement programs to drive adoption, retention, and expansion.
Lead onboarding and ongoing success, coaching champions and facilitating training sessions.
Use data and customer health insights to prioritize high-value activities, reduce churn, and identify upsell opportunities.
They are a fast-growing global software organization providing customer success and operational solutions. Their culture emphasizes continuous improvement, ownership, trust, and personal development.
Coordinate advertising deliverables, campaigns, and vendor coordination for Business Retention.
Manage strategic marketing for the Business Video Migration alongside the Director.
Support project coordination across customer-impacting initiatives and provide data insights.
WOW! is one of the nation's largest Internet, cable, and phone providers. The company is committed to putting customers and team members first, with a culture that WOW! employees and customers truly love.
Proactively engage and manage relationships with high-value VIP clients.
Apply consultative selling and negotiation techniques to drive retention and growth.
Collaborate with internal teams to deliver a premium client experience and maintain accurate CRM records.
Our partner is a fast-paced fintech company focused on delivering premium client experiences for high-value customers. They operate with a global, collaborative remote team that values ownership, professionalism, and results.