Develop and manage relationships with corporate clients to maximize retention and growth.
Serve as the main point of contact for client queries, renewals, and engagement.
Collaborate with account executives to identify new business opportunities and expand product adoption.
AlphaSense provides AI-driven market intelligence and search to help businesses make informed decisions. With over 2,000 employees globally and trusted by more than 6,000 enterprise customers, AlphaSense fosters a collaborative and innovative culture.
Lead and develop a team of Account Managers to deliver exceptional client value and drive success across the Home Services vertical.
Build and maintain strong relationships with key clients, serving as the senior point of contact for major account opportunities or escalations.
Oversee account performance metrics, client satisfaction, and growth, collaborating with cross-functional teams to drive revenue retention and upselling.
Scorpion is the leading provider of technology and services helping local businesses thrive. The company offers a unique blend of AI support and teams of human experts, with a culture focused on client success and continuous improvement.
Drive customer success for strategic health system members, focusing on adoption, retention, and revenue growth.
Build multi-threaded relationships at mid and C-suite levels, and document validated ROI for each account.
Analyze data trends, present insightful recommendations, and act as the internal quarterback for customer coordination.
Premier, Inc. is a technology-driven healthcare improvement company serving two-thirds of U.S. healthcare providers. It is a large organization with a culture focused on collaboration and transformation, recognized as a Best Company to Work For by U.S. News & World Report.
Act as primary client partner post-implementation, driving adoption and identifying upsell opportunities.
Maintain continuous engagement to increase value, provide education on new features, and mitigate churn risks.
Analyze client feedback and data to develop strategies for engagement, adoption, and success planning.
Breezeway provides a property operations and experience platform for short-term rental managers and hospitality operators, powering over 55 million property care tasks. The company is remote-first with team members across the U.S. and globe, embracing diversity and committed to an inclusive culture.
Own the executive relationship and build a network of senior sponsors across the Client’s consulting and technology leadership teams.
Drive business development with a multi-year account plan, leading pursuit of new opportunities from origination to close.
Manage marketing for the account and serve as the commercial face of the relationship, forecasting and reporting growth.
Nearform is an independent team of data and AI experts, engineers, and designers who build intelligent digital solutions and capabilities at pace. Today, our team of 500 experts in 20+ countries is trusted by leading enterprises including Lululemon, Puma, Sun Life, Starbucks, Travelex, Virgin Media O2, and Walmart.
Lead all account management activities with assigned National Accounts, including access and reimbursement strategies, formulary coverage, contract negotiation, and relationship management.
Develop and implement contract strategies that create reimbursement access with payors while protecting ASP and GTN.
Collaborate with cross-functional teams to develop strategies around reimbursement and product pull-through within assigned accounts.
Dr. Reddy's Laboratories is a pharmaceutical company focused on making medicines more affordable and discovering innovative treatments to help people lead longer, healthier lives. The company fosters a culture of empathy and dynamism, with hundreds of employees committed to diversity, equity, and inclusion.
Drive growth, retention, and strategic partnerships within government healthcare accounts, serving as the primary liaison and escalation point.
Oversee account strategy execution, including growth, renewal, retention, and expansion initiatives, and conduct regular client meetings.
Lead delivery of executive reporting including QBRs, steer cross-functional teams, and manage issue resolution for high client satisfaction.
Jobgether is a platform that uses AI-powered matching to connect candidates with job opportunities. The company focuses on ensuring applications are reviewed quickly and objectively, partnering with hiring companies to manage the final decision process.
Own the client experience from first integration through ongoing scale, acting as the bridge between product and companies building on Bastion's infrastructure.
Diagnose integration issues, fix documentation, and build lightweight automation, while ensuring new clients onboard with zero engineering effort.
Manage proactive client communication, partner with compliance to streamline onboarding, and feed client insights back to product.
Bastion builds regulated financial infrastructure for modern businesses, covering stablecoin issuance, custodial wallet infrastructure, and global asset conversion rails. It is a startup with a compliance-first approach, offering a fast-paced environment where employees are expected to contribute quickly.
Drive post-sales transformation and build C-level relationships to deliver business outcomes.
Collaborate with Account Executives and internal teams to create integrated strategies and mitigate risks.
Guide the Customer Success team to meet KPIs like adoption, renewals, and customer satisfaction.
ServiceNow is a global market leader providing an AI-enhanced cloud platform that connects people, systems, and processes to over 8,100 customers, including 85% of the Fortune 500. They foster a culture of innovation and collaboration, focusing on making the world work better for everyone.
Own renewal, retention, and commercial health of active DoW contracts, tracking contract end dates and funding cycles 12+ months out.
Develop upsell and cross-sell opportunities across your account set, building expansion business cases tied to mission priorities and budget cycles.
Serve as Hypori's primary commercial point of contact, building broad relationships across program offices and senior IT leadership.
Hypori, Inc. is a high-growth cybersecurity SaaS company transforming how organizations think about secure mobility. Backed by $55M in funding, the company is expanding into new commercial and regulated markets and operates with a team of around 100 employees.