- Provide onboarding and product adoption support to customers implementing the brightwheel product suite.
- Support a rolling portfolio of approximately 100+ customer accounts over the typical 4–12 week onboarding lifecycle.
- Diagnose, troubleshoot, and assist with resolving technical or configuration challenges customers encounter during system setup and early usage.
Brightwheel is the largest, fastest growing, and most loved platform in early education. They are a three-time Cloud 100 company, backed by top investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban.