Remote Customer service Jobs · Communication

Job listings

  • Lead user onboarding calls and training sessions, bringing new customers onto the platform with confidence and clarity
  • Serve as the face of Tilla in the APAC region, building genuine relationships with customers and users through in-person meetings
  • Troubleshoot and resolve technical and operational issues for users across the region, handling complex B2B scenarios independently

Tilla is a SaaS startup focused on modernizing crew logistics within the global shipping and travel industries. With backing from strong investors and a growing platform handling thousands of crew changes annually, they aim to optimize and digitize crew operations for greater efficiency and a better experience.

  • Manage client and broker/consultant relationships throughout the client lifecycle.
  • Communicate clearly and concisely in both verbal and written formats.
  • Collaborate cross-functionally within a team environment, ensuring seamless coordination and alignment across departments.

Lantern is a specialty care platform connecting people with the best care when they need it most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country.

$56,100–$95,500/yr

  • Conduct kickoff calls and orientation to the onboarding program.
  • Create and execute a customized onboarding plan for customers.
  • Set expectations for turnaround times and maintain a project plan for each customer

RealPage provides software and data analytics to the real estate industry. They are committed to creating an inclusive environment for all employees.

$45,000–$65,000/yr

  • Assist clients with vacation research, travel options, and itinerary coordination
  • Support the reservation process for flights, hotels, cruises, and vacation packages
  • Communicate professionally with clients regarding travel details and timelines

Destination Knot helps customers with travel coordination, reservation assistance, and service excellence. They offer a supportive and collaborative team culture where employees can grow.

$45,000–$60,000/yr

  • Assist with booking and confirming flights, hotels, cruises, and vacation packages
  • Support clients by answering travel-related questions and providing reservation updates
  • Review booking details for accuracy, including dates, traveler information, and payment timelines

Destination Knot is seeking organized and service-driven individuals to join their team. They provide a supportive team structure and collaboration in a flexible remote work environment.

  • Answer a high volume of inbound calls; transfer and directs calls; provide exceptional customer service via telephone
  • You’ll be responsible for all front office patient coordination; to be completed in a timely manner (e.g. appointment scheduling, transport coordination)
  • Communicate clearly and effectively (both oral and written) with patients, clients, Team Members, peers and Leadership.

Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. They interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.

  • Build and maintain strong, long-lasting client relationships
  • Ensure the timely and successful delivery of solutions
  • Assist with challenging client requests or issue escalations

Infuse has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining their team means becoming part of a supportive community that celebrates every success and encourages continuous improvement.

  • Handle high volume of incoming calls (80+ per week), serving as the primary contact.
  • Coordinate care, patient referrals , timely scheduling of initial and follow-up appointments.
  • Schedule, reschedule, and monitor care assignments across multiple care locations.

SnappyCX is connecting top talent with leading healthcare innovators to improve patient access and outcomes. They provide professionals with diverse clinical and non-clinical backgrounds the opportunity to do meaningful work from home.

$56,800–$64,800/yr

  • Communicating with clients, restaurants, and team members to deliver primetime reservations at the best restaurants in major US markets
  • Sourcing ideas for content to submit to our content team on a weekly basis
  • Develop new relationships with restaurants and nightlife venues in major US markets

Velocity Black, a Capital One company, is reimagining concierge services for the digital age by using AI, 24/7 chat, and mobile payments to help customers do more. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities.

  • Answer incoming calls and schedule design consultations.
  • Provide an exceptional customer experience with each call.
  • Accurately enter customer information into the database.

Great Day Improvements is a company that focuses on customer care. We are growing and seeking friendly, upbeat people to join our team, suggesting a collaborative and positive work environment.