Remote Customer service Jobs • Communication

The Customer Success Manager is responsible for optimizing the Customer Experience lifecycle, handling post-Sales Implementation program management and collaborating with the customer to ensure they are realizing expected value from EFX solutions, as well as driving adoption and retention. They proactively drive adoption, usage, net retention, and renewals by optimizing customer experience and act as the connecting thread for internal teams with the customer across the customer journey and drive customer advocacy in resolving customer issues. The Customer Success Manager will also serve clients by creating customer success plans and monitoring their health.

Utilize your strong problem-solving and people skills to help save our customers time and resources via one-call resolutions, giving our clients the confidence to understand, use, and evangelize Procore's platform. Provided with the resources to master your craft and clarity of purpose through a shared vision—to improve the lives of everyone in construction. This position will report to the Manager of Customer Support and is based remotely.

Provide customer service to those who have general questions regarding their funding, while also supporting our award-winning Account Servicing Department. Work collaboratively across the organization to drive customer satisfaction and efficiency. Handle Inbound customer contacts requiring advanced English & Spanish fluency, both verbal & written and be part of a high performing culture.

Lead client relationships from onboarding through renewal, ensuring each podcast series launches smoothly, engages the right audience, and delivers measurable value. Serve as the main point of contact, guiding clients through planning, production, and promotion. The ability to communicate clearly, manage timelines, and leverage automation tools will be essential to keeping projects on track and clients excited.

As a Client Success Partner, be the friendly face and trusted voice for Flex Living's customers, creating exceptional experiences and building lasting relationships. You will respond to questions via email, phone, and chat, provide clear information, and handle concerns with proactive solutions. You'll create memorable experiences, follow up with clients, and ensure everything is on point. You'll also troubleshoot issues and collaborate with internal teams to resolve them quickly.

The Client Service Specialist will be the primary point of contact for clients, ensuring their needs are met with professionalism, efficiency, and a strong understanding of insurance products and services. The ideal candidate thrives in a fast-paced environment and is committed to delivering exceptional service and support to both clients and internal teams. Responsibilities include answering client inquiries, following up with warm leads, and maintaining client records.

This role is all about building strong client relationships, guiding each series from kickoff through renewal, and ensuring every project delivers strategic impact. You’ll be the go-to contact for clients, leading them through planning, production, and promotion. With strong communication, sharp organization, and automation know-how, you’ll help ensure every show launches smoothly and exceeds expectations.

We are looking for talented Customer Care Specialists who are passionate about delivering exceptional service. As part of the team, you will help connect some of the world’s most respected brands with their customers by providing customer care and other specialized services to ensure a positive experience. You will collaborate with your team to achieve high-quality service standards while building trust and understanding by identifying customer needs.

As a key role on the Customer Team in the German market, you will play a crucial role in ensuring the region’s success through our clients’ success. In the Build phase, you will manage the implementation team whose mission is to support customers during the launch of their new collaborative learning software, acting as a project manager when local language is needed. Once they are live on the platform, you will continue to support our clients in their digital training strategy through the 360Learning platform.

Looking for a Customer Service Representative who will serve as the first point of contact for our customers. The ideal candidate will handle inquiries, resolve issues efficiently, and ensure customer satisfaction through effective communication and problem-solving skills.