Handle inbound customer calls and emails with empathy and professionalism.
Resolve issues, answer questions, and provide proactive solutions.
Document interactions and follow up as needed to ensure customer satisfaction.
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, it fosters a supportive, inclusive, and growth-oriented culture.
Interface with large competitive conversions and EMS customers to ensure product support during pre- and post-sale stages.
Support new competitive conversions including equipment set-up, post-sale training, and troubleshooting.
Coordinate among ZOLL departments to ensure customer vision of 'One-ZOLL' and travel 60-80% with overnight stays.
ZOLL Medical Corporation develops medical devices and software for emergency care. It is a fast-growing company with over 30,000 employees globally and a culture of innovation and self-motivation.
Own inbound support cases end-to-end across voice, chat, and email, working closely with Technical Support to solve issues fast.
Manage inbound support during evening and weekend shifts, when nurses need assistance most.
Triage, follow up, and ensure clear handovers for complex cases and escalations.
Voize is building AI companions for Europe's nurses, with over 200,000 users relying on the platform every shift. The Berlin-based scaleup has $50M in Series A funding and fosters a fast-moving, caring culture.
Act as the primary point of contact for customers from enquiry through delivery, ensuring a premium concierge experience.
Coordinate logistics for high-value orders, including tracking shipments and resolving issues.
Engage warm leads and follow up on abandoned carts to drive conversions.
Assist World is a staffing agency that recruits talent for premium lifestyle brands. They operate 100% remotely and emphasize a high-performance, structured environment with no trackers.
Serve as account owner, driving adoption, retention, and expansion across a large customer portfolio.
Identify and mitigate churn risk while maintaining monthly recurring revenue through proven strategies.
Build strong relationships as a trusted advisor, leveraging multi-channel communication to ensure customer success.
SOCi is redefining multi-location marketing with the world's first agentic workforce, offering AI-powered solutions for local search visibility. Trusted by leading brands like Ford and Ace Hardware, the company is recognized as one of the World's Most Innovative Companies with a collaborative, dynamic culture.
Manage strategic agency partnerships, including Holding Companies and GSIs, ensuring exceptional customer experience and long-term relationships.
Translate platform data into actionable recommendations to improve AI Search visibility and drive measurable outcomes.
Conduct quarterly business reviews and enable partners through training, adoption strategies, and scalable playbooks.
Scrunch, a Sitecore company, helps brands thrive in an AI-first future by optimizing their presence on AI platforms like ChatGPT and Gemini. They serve over 500 paying brands, including Fortune 500 companies, and foster a collaborative, growth-oriented culture.
Coordinate and track projects from start to completion, ensuring timely delivery and resolving issues proactively.
Provide exceptional customer service in both Spanish and English, managing calls and emails to build strong client relationships.
Handle billing, invoicing, and payment tracking while supporting business development through outbound follow-ups.
We are a staffing agency recruiting on behalf of a growing service-based business. We are a remote-first company with a focus on client satisfaction and operational efficiency.
Review and analyze client research requests to identify relevant subject matter experts across industries.
Recruit new Advisors through phone, LinkedIn, and outreach, communicating their expertise fit.
Screen experts for suitability and create professional profiles for client consideration.
Guidepoint is a research enablement platform that helps clients make better decisions through on-demand expertise and insights. With nearly 1.75 million experts and 1,600 employees, the company values diversity and fosters an equitable working environment.
Handle inbound and outbound calls, emails, and chats with professionalism and accuracy.
Resolve customer concerns efficiently while maintaining high service quality.
Document all interactions and escalate issues proactively to supervisors.
Arvios provides customer service and operations support for businesses. They offer a remote work culture with leadership development programs and team engagement events.