Make high-volume outbound calls to investigate and bill medical claims for auto accidents.
Research accident details to determine payer and submit bills with proper documentation.
Follow up on unpaid bills, resubmit for additional payment, and contribute to team reports.
We help hospitals recover the revenue they've earned, trusted by over 1,300 hospitals across 48 states. We combine specialized expertise with proprietary technology and have built a supportive workplace where people embrace innovation.
Manage complex customer escalations and serve as primary point of contact for VIP and enterprise customers.
Communicate with customers and vendors via phone, email, and chat to resolve issues and maintain positive relationships.
Identify trends in customer feedback and recommend improvements to processes, policies, and products.
CharterUP is transforming the group transportation and mobility market with an AI native platform. The company has grown profitably and efficiently with $60 million Series A funding and a remote-first culture.
Ensure positive customer outcomes for escalations, complaints, service repairs, and product replacements.
Be the voice of the customer by listening with empathy and acknowledging concerns.
Adhere to KPIs to meet departmental expectations and customer satisfaction goals.
Domestic & General is a trusted provider of aftercare for domestic appliances, serving over 16 million customers. The company is undergoing a transformational change with a creative, fast-moving culture that puts customers at the heart.
Manage dozens of simultaneous MVR projects at once, tracking status, deadlines, and next steps for each.
Prepare, submit, and track state paperwork required to initiate and maintain MVR access on behalf of customers.
Serve as the primary point of contact with our external vendor partner, coordinating requests and resolving issues as they arise.
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. Motive serves nearly 100,000 customers across a wide range of industries including transportation, logistics, construction, and more.
Coordinate between Product, Product Marketing, and Customer Education to translate roadmap updates into clear asset requirements.
Manage execution across multiple education channels, ensuring content is delivered on time and aligned with launch timelines.
Leverage AI tools to automate repetitive work, accelerate content production, and reduce manual overhead for the team.
AlphaSense provides market intelligence and search built on proven AI, trusted by over 6,000 enterprise customers. Founded in 2011, headquartered in New York City with over 2,000 employees globally and offices across the U.S., U.K., Finland, India, Singapore, Canada, and Ireland.
Manage and guide the onboarding experience for mid-market properties, serving as a trusted advisor throughout implementation and training.
Leverage hospitality operations expertise to help hoteliers design processes that eliminate friction and focus on guests.
Collaborate cross-functionally with Sales, Product, and Support to ensure customers realize value quickly and confidently.
Cloudbeds is a hospitality technology company that provides an intelligently designed platform to power properties across 150 countries, processing billions in bookings annually. With 650+ employees across 40+ countries, the company is remote-first and fosters a culture of innovation and inclusion.
Manage day-to-day customer support communication primarily via email.
Communicate with healthcare professionals using medical terminology.
Support the Head of Product with administrative tasks and scheduling.
We are an innovative healthcare AI startup focused on improving patient care through technology. Our small, dynamic team is dedicated to providing fast and professional support to healthcare professionals.
Actively manage a portfolio of high-value customers, driving revenue growth and retention through multi-channel engagement.
Build strong relationships with decision-makers, using data to identify upsell opportunities and prevent churn.
Maintain accurate CRM records and leverage call intelligence tools to continuously improve performance.
Finom is a European tech startup developing an all-in-one financial B2B platform integrating banking, accounting, and invoicing. With over $346 million in total funding, the company fosters a culture of innovation and empowerment, encouraging bold ideas and swift implementation.
Assist customers with inquiries via phone, email, and chat (tracing, tracking, etc.).
Schedule and confirm pickups, follow up on interline requests, and coordinate with departments to meet customer requirements.
Support sales efforts and work remotely from home with provided training and equipment.
We provide comprehensive transportation and logistics solutions for clients across North America. With 60 years of experience, we emphasize innovation, safety, and career development for our employees.