Manage inbound calls to understand candidate qualifications and recommend suitable job opportunities.
Oversee an AI-powered recruiting platform by reviewing recommendations and maintaining CRM accuracy.
Follow up with candidates, address concerns, and ensure smooth progression through the hiring pipeline.
My Hero VA provides virtual assistant services to businesses, including customer support for an AI-powered hiring platform. The company is growing and seeks candidates who are comfortable with AI tools and remote work.
Respond to customer inquiries via email, chat, and phone.
Resolve customer issues accurately and professionally.
Document customer interactions and maintain accurate records.
The company provides a service platform and is seeking a Customer Support Specialist to deliver exceptional customer service. The company offers a supportive team environment with career growth opportunities and competitive benefits.
Serve as primary point of contact for administrative care support inquiries via phone, email, and chat.
Assist students with navigating online portals, activating care, scheduling appointments, and continuity of care.
Collaborate with clinical providers, technical support, and internal teams to resolve complex issues.
Mantra Health is a digital mental health provider making evidence-based care accessible to students. With over 1.3 million students served across 150+ colleges and $34M raised, they are an ambitious, action-oriented team.
Manage operational workflows supporting patients, providers, and imaging centers throughout the imaging journey.
Resolve operational inquiries by leveraging internal resources, standard operating procedures, and sound judgment.
Identify opportunities to improve operational efficiency by sharing feedback and partnering with leaders across Operations, Product, and Engineering.
Covera Health improves healthcare by making diagnoses more accurate through clinical expertise and AI. Backed by Insight Partners, the platform supports nearly 6 million people across Fortune 10 and Fortune 100 employers and three of the five largest national health plans.
Provide telephone support to patients, healthcare professionals, and funding organizations regarding access, reimbursement, compliance, and support programs.
Manage assigned patient cases and projects while following established operational processes and service standards.
Maintain accurate case documentation within program databases, ensuring all activities and interactions are properly recorded.
This role is posted on behalf of a partner company, which manages all applications and next steps. The company focuses on healthcare support and improving patient access to therapies, with a collaborative culture and opportunities for professional growth.
Responds to high-volume calls and schedules complex patient appointments across multiple disciplines and locations.
Performs patient registration, insurance verification, and manages appointment requests using Epic EMR and other systems.
Trains new employees on scheduling protocols and builds trusting relationships with providers and clinical teams.
The University of Kansas Health System is a premier academic medical center in Kansas City, specializing in complex care and diagnosis. It is a large organization driven by collaboration among physicians, nurses, and researchers to provide life-changing treatments.
Serve as first point of contact for members, resolving questions and coordinating transportation services.
Document interactions, schedule reservations, and refer unresolved grievances to appropriate departments.
Support a 24/7/365 contact center environment, including nights, weekends, and holidays.
Modivcare leads the transformation to better connect people with care, facilitating non-emergency medical transportation and personal and home care to improve access and outcomes. They serve the most underserved and value team members with a comprehensive benefits package.
Deliver exceptional technical support to customers via phone and email, ensuring timely resolution of inquiries.
Build trusted relationships with customers by providing friendly, knowledgeable, and solution-focused support.
Troubleshoot software issues and guide customers through best practices to maximize platform usage.
BIS Safety Software is a SaaS company on a mission to change how organizations manage safety, learning, and compliance. Since 2006, the company has been headquartered in Sherwood Park, Alberta, and is growing, with an employee-owned culture through its ESOP.
Support customers by resolving complex questions and investigating issues.
Analyze customer interactions and operational data to identify improvement opportunities.
Collaborate with cross-functional teams to improve customer outcomes and drive process enhancements.
This is an opportunity to join a customer-focused team within a fast-growing digital financial services environment. The role provides a supportive environment focused on professional growth, flexibility, and employee wellbeing.
Initiate and handle outbound and inbound calls to set appointments and conduct interviews with prospective learners, guiding them through the Discover, Commit, Start Application journey.
Provide daily activity reports, generate leads through referrals, and maintain accurate records in the learner management system while ensuring compliance with accreditation standards.
Review applicant documentation and eLearn assessments to determine suitability for admission, collaborating with other functions to deliver high-quality enrollment support.
Nightingale Education Group is a healthcare education institution focused on higher learning in healthcare professions, using a blended-distance learning platform to transform rural health landscapes. The company has graduated nearly 5,000 nurses and fosters a community built around shared purpose and professional development.