Serve as the single point of contact for Plan Holders and Brokers throughout the case implementation process. Educate customers about Guardian capabilities, required information, and timelines to set clear expectations to drive a positive implementation experience. Collaborate with internal and external teams to ensure a successful implementation. Proactively anticipate and address customer questions, troubleshoot, and resolve implementation issues timely.

As a Bilingual Spanish Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist customers and their employees with FMLA administration. Handle high volume of calls, provide follow-up, and maintain documentation within the database. The role requires strong customer service and attention to detail.

- Responsible of daily Product Research - Management of all necessary communications with Amazon regarding Refunds and Open Cases - Inventory Management - Monitoring and Research of Competitors - Handling of suppliers and search for new products - Line of Business (LOB): General Virtual Assistance and Customer Service --- Focuses on Private Labeled Sellers --- Focuses on backend tasks (Product Listing using Flat file, Account Health, Customer Service, Inventory & Shipment, Reports Generation, Listing Optimization, Keywords Research) --- Sources overseas (i.e. China, Alibaba, DH Gate, AliExpress) --- Sells own brand/products --- Uses ads to promote listings --- Owns the product listings

As an Adjuster, work directly with policyholders when they have a claim. Advocate for the policyholder by listening, analyzing problems, and guiding them through the claims process. Use expertise to proactively make recommendations that will help customers avoid future issues.

Seeking a detail oriented, driven Customer Service Processor to join our team. This position involves administrating over acceptance of assignments from client/lenders, along with processing the assignments, processing the completion of services, and release of lender asset, upon execution of service. The position will involve processing client/agent requests while you manage a high call volume.

Lead GearLaunch’s Customer Service team, ensuring world-class support for our users. This role is crucial in shaping and refining our support operations to meet the demands of a fast-growing e-commerce platform. You’ll be responsible for building and optimizing processes, driving performance, and leading a team that handles inquiries, escalations, and issue resolution.

This role supports a geo-graphically dispersed, multi-disciplined technical team providing end-user help desk support services, requiring the ability to learn. Responsibilities include providing remote technical support to federal clients over 24x7 coverage, documenting problems, maintaining documentation, and participating in continuous improvement initiatives.

The Customer Service Account Coordinator provides distinctive customer service, supports the outside sales force, and collaborates with internal teams. Responsibilities include handling inbound calls/emails, providing inventory availability, entering customer orders, and preparing production requests. The position requires remote work and periodic in-person training in O’Fallon, Missouri.

The School Engagement Customer Service Representative advances the American Heart Association’s mission through administrative, data management, and systemic support of National School Engagement campaigns. Responsibilities include managing daily operations, handling customer inquiries, data management, and ensuring campaign efficiency, with a focus on customer service and attention to detail.

Peek is seeking a friendly and self-motivated Partner Support Representative to assist activity partners in growing their businesses using Peek’s SaaS platform, PeekPro. The role involves acting as the initial point of contact for product inquiries and technical troubleshooting in a fully remote setting, reporting to a Team Lead in the United States.