Deliver exceptional customer service through phone, live online chat, and email.
Assist customers with software support regarding accounting, payroll, and tax-related inquiries.
Act as a liaison between customers and internal teams to provide valuable insights for product development.
Patriot Software is a remote-first, product-led tech company on a mission to make accounting and payroll fast, simple, and affordable for American businesses. With over 175 team members across the U.S. and a collaborative office hub in Canton, Ohio, we foster connection, clarity, growth, and high trust.
Answer inbound patient calls promptly and professionally, scheduling and confirming appointments.
Accurately collect patient demographic and insurance information, verifying eligibility using EMR systems.
Collaborate with teams to support patient care, process pre-authorizations, and maintain patient records adhering to HIPAA standards.
Apex Skin provides high-quality dermatology and dermatologic surgery care to patients across Northeast Ohio, emphasizing patient experiences and same-day appointments. Their team is dedicated to creating a supportive, patient-focused environment where excellence, empathy, and teamwork thrive in their rapidly growing physician-led practice.
Provide expert assistance in the diagnosis of complex issues related to parts.
Support the dealer network with quick solution finding of technical product issues.
Support dealerships with parts related support for the entire product range.
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise.
Respond to client questions via email, phone, and online platforms.
Support travel bookings for holidays, flights, resorts, and cruises.
Provide friendly, professional service throughout the client journey.
Destination Knot is a growing travel agency that helps clients design stress-free and memorable travel experiences. We provide our team with training, resources, and ongoing support to thrive in the travel industry.
Respond to client inquiries regarding travel destinations, accommodations, transportation, and activities.
Deliver professional customer service through phone, email, and online platforms.
Research, prepare, and present travel options that align with client preferences.
Destination Knot is a licensed travel agency specializing in cruises, resorts, group travel, and personalized itineraries. They are committed to exceptional client care, professional training, and creating memorable travel experiences in a supportive environment.
Coordinate travel arrangements including flights, hotels, cruises, transportation, and vacation packages.
Assist clients with travel planning and destination recommendations based on their preferences.
Communicate with travel suppliers and partners to confirm bookings and availability.
They assist clients with planning and coordinating travel arrangements while ensuring a smooth and enjoyable travel experience from start to finish. They offer a flexible work structure and provide the tools and training necessary to support travelers with organizing and coordinating their trips.
Serve as the first point of contact for inquiries via phone, email, web, and chat; triage requests to determine priority and resolution path.
Provide direct resolution for common issues and escalate complex issues to L2/L3 Assignment Groups; communicate clearly in high-stress situations.
Log all Cases accurately in a ticketing system with complete categorization, priority, and SLA targets; provision user requests, edit learning curriculums, and monitor cases.
Alphanumeric is hiring a Customer Service Agent to support a major Pharma company. They are focused on making a difference in healthcare and life sciences.
Effectively handle all inbound support calls for affiliated Ophthalmology offices.
Answer new and existing patient inquiries and schedule/reschedule appointments.
Complete daily administrative tasks for the Call Center support team.
Vision Innovation Partners exists to protect and restore vision, focusing on great patient outcomes and experiences. They offer opportunities for growth and development, fostering a culture centered on their Shared Values – PATIENTS.
Perform outbound calls to engage patients about the benefits of Salvo’s program and tech-enabled services.
Enroll patients in Salvo’s program and schedule an initial virtual nurse visit to onboard patients.
Assist patients in understanding the cost of the program, including insurance coverage and financial responsibilities.
Salvo Health offers virtual care to patients at community specialty care practices, focusing on chronic gut health and metabolic conditions. The company has raised a Series A investment round and aims to provide continuous, interdisciplinary wraparound care.
Assist clients with researching and selecting hotel accommodations based on preferences and travel needs.
Coordinate and confirm hotel reservations, including dates, room types, and guest details.
Respond to client inquiries regarding availability, pricing, and property amenities.
They assist clients with researching accommodations, coordinating reservations, and ensuring accurate booking details for a smooth travel experience. They offer a flexible fully remote work environment and a supportive and collaborative team culture.