Successfully foster client relationships to establish long-term partnerships and product utilization. Provide exceptional customer service to help resolve inquiries and/or concerns. Troubleshoot issues, execute course of action, test/document solutions, escalate where/as needed, and keep client updated throughout issue lifecycle.
Job listings
As an independent, empathetic, and detail-oriented Part-Time Customer Experience Specialist you will provide top-tier service for our Good Inside parents, empowering them to get the most out of their membership. This is a part-time, remote role averaging 10โ20 hours per week.
As a Customer Support Representative at Pirate Ship, you'll teach customers how to best use our platform to save money. You'll be working collaboratively on a flexible schedule and answering customer inquiries via rapid-fire live chat; friendliness and empathy will be crucial. Embrace change in a remote environment, connecting with crewmates daily via chat, voice, and video. Share your expertise to enhance the company culture and make our competitors walk the plank.
As the eyes and ears for our team, you'll field customer inquiries and find innovative ways to respond in a collaborative environment. You will interact with diverse individuals daily. As you grow, you'll discover unlimited potential. Your responsibilities include using decision-making skills to resolve issues and address consumer concerns while following company guidelines, resolving complex consumer issues, assisting with billing questions, and providing policy change support.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. This position will be based in the Bristol, TN area. Hires must reside within a 50-mile radius of Bristol, TN.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns. Calmly attempt to resolve and de-escalate any issues. Escalate interactions when necessary and appropriate, and track all call related information for auditing and reporting purposes.
As a Customer Service Representative, you will field customer inquiries and find innovative ways to respond. You will connect with customers via phone/email/chat/social media to resolve their questions or concerns and de-escalate any issues. The role requires strong communication, listening, and problem-solving skills.
Make outbound calls to patients, members, and customers to schedule appointments for preventative health screenings and assess for high-risk or other healthcare appointments. Help patients make decisions that will enhance their healthcare experience, make welcome calls, and assist members and patients with benefits and insurance information.
Respond to member/customer requests for emergency road service in a call center environment, providing basic information and communicating with service providers. You can make a difference by helping our members during stressful situations by providing superior customer service, responding to a high volume of requests, and analyzing member accounts to determine beneficial products and services.
VF Corporation is seeking customer care representatives for seasonal full-time remote roles, supporting brands like The North Face, Vans, and Timberland. Provide exceptional customer service by responding efficiently, accurately, and courteously to customer transactions through inbound calls, live chat, and email. Process product orders, assist with inquiries, and manage return authorizations and credits.