Remote Customer service Jobs · Data Analysis

Job listings

$70,700–$120,300/yr

  • Develop and execute strategic account plans that drive measurable value for enterprise customers.
  • Build trusted relationships with key stakeholders and lead renewal and expansion efforts.
  • Analyze customer data and collaborate cross-functionally to ensure seamless customer experiences.

RealPage provides software and analytics for real estate management. The company fosters an inclusive environment and offers competitive benefits to its employees.

$70,000–$70,000/yr
Unlimited PTO

  • Directly interface with clients to manage questions and feedback about our products and services.
  • Analyze and identify trends in client activity and inquiries.
  • Identify and develop operational efficiencies to scale the business and processes.

River builds the world’s most trusted financial institution for bitcoin, empowering people to take ownership of their financial lives. The company has raised over $50 million from leading investors and seeks candidates who think clearly and communicate effectively.

  • Own the full customer lifecycle, acting as a trusted advisor to help clients maximize value from Symplicity and Orbis solutions.
  • Facilitate discovery workshops and translate business requirements into actionable recommendations for internal and external teams.
  • Proactively identify at-risk clients, drive adoption, and uncover upsell opportunities while supporting billing and community initiatives.

Symplicity & Orbis Communications creates innovative technology solutions for post-secondary institutions, helping universities improve student experiences and strengthen connections. The company fosters a collaborative and supportive culture focused on employee wellbeing, professional development, and team engagement.

  • Guide new learners through onboarding and provide proactive, white-glove support across certificate programs.
  • Design and execute intervention strategies via email, SMS, and phone to improve learner retention and completion.
  • Analyze engagement metrics, refine support approaches, and collaborate with cross-functional teams to surface learner feedback.

Pathstream reshapes frontline workforce development through enterprise partnerships, transforming transactional roles into strategic ones. The company fosters a transparent, social, and remote-first culture with challenging work and fast learning cycles.

  • Ensure the Enrollment Team delivers high-quality, compassionate interactions with prospective members through call audits and evaluation reviews.
  • Lead calibration sessions and identify trends, opportunities, and improvements for QA rubrics and processes.
  • Use data and AI technology to surface insights, optimize quality platforms, and advance strategic quality initiatives.

Thyme Care is a market-leading value-based oncology care enabler that partners with national and regional health plans, providers, and employers to deliver better outcomes and lower costs for people with cancer. They are a tech-native organization with a culture centered on human connection, innovation, and continuous improvement, serving thousands of patients across the country.

US 12w maternity 12w paternity

  • Manage a portfolio of cyber incidents and data breach cases, serving as the primary point of contact for clients and vendors.
  • Coordinate breach communications and data processing, including data scrubbing and letter production.
  • Utilize advanced Excel skills to analyze and reconcile complex datasets for notification and fulfillment.

TransUnion is a global information and insights company that makes trust possible by providing a reliable view of consumers. With over 12,000 associates operating in more than 30 countries, we foster a culture of growth, diversity, and collaboration.

  • Own the full renewal lifecycle for strategic K-12 accounts and drive retention.
  • Lead onboarding, product adoption, and training to maximize platform value.
  • Use data and customer feedback to advocate for improvements across teams.

Incident IQ is the leading workflow management platform built exclusively for K-12 districts, connecting technology and operations for schools. Trusted by over 2,000 districts and 12 million students, the company offers an energetic, collaborative culture with a focus on work/life balance.

$69,000–$80,000/yr

  • Own day-to-day relationships for a book of 120+ accounts, driving engagement and renewals.
  • Use data and dashboards to track health signals and forecast renewal outcomes.
  • Identify expansion opportunities and collaborate with Sales to grow customer value.

Netlify is the most popular platform for building, deploying, and scaling modern web applications, serving millions of developers and organizations. It is a Series D company with over $200M in funding, fully distributed, and focused on creating a collaborative and inclusive culture.

$60,000–$68,000/yr

  • Collaborate with sales teams and vendors to design, implement, and deliver advertising campaign measurement projects.
  • Support local sales teams with tag implementation using Google Tag Manager and analyze campaign performance reports.
  • Create scalable approaches for managing campaign performance data and stay current with analytics trends.

Audacy is a leading audio content and entertainment company connecting with listeners through radio, podcasts, and digital experiences. The company reaches over 200 million listeners monthly and fosters an entrepreneurial, fast-paced culture with a focus on innovation and teamwork.

$40–$55/hr

  • Research and remediate invoicing discrepancies between Omnidian and field service partners using Salesforce and partner invoice data.
  • Analyze invoice discrepancy logs to identify patterns and propose solutions to prevent future issues.
  • Collaborate with cross-functional teams to determine valid discrepancies and update systems accordingly.

Omnidian is a fast-growing Series C tech-enabled service company that revolutionizes performance assurance for distributed solar and energy storage, building a sustainable future through innovative technology and customer experience. They are a certified B Corp headquartered in Seattle, WA with a passionate, mission-driven team that values collaboration and mutual respect.