Remote Customer service Jobs • Salesforce

As a Servicing Operations Associate in Upstart’s Accelerator Program, you’ll be part of a select cohort of recent graduates in an 18-month immersive experience designed to fast-track your career in fintech operations. Through hands-on rotations across key business areas, you’ll build essential skills, contribute to meaningful projects, and gain a deep understanding of how we serve our borrowers. This is a high-impact opportunity for curious, adaptable, and ambitious early-career professionals.

As a Customer Support Representative Tier I, you’ll be the guide who ensures our customers feel heard, supported, and empowered to use our solutions with confidence. Your role is critical in keeping our customers happy, engaged, and thriving. You will deliver exceptional client support and act as a client advocate by listening actively, understanding their needs, and advocating for their best interests in every interaction. Proactively resolve issues by prioritizing customer issues based on severity and SLAs.

Serve as the first point of contact for all prospective patients in need of assistance and guidance with an upcoming appointment. Speak daily to prospective patients on their way to reclaim their health, smile, and confidence. Think critically to provide prospective patients with timely solutions to their needs and challenges. Connect with others easily, build rapport and show discretion and patience.

Assist the internal support team with technical product and service requests from customers. This role requires Web Design competency, executing technical website requests, recommending solutions and guiding internal teams through features and functionalities. Knowledgeable with the latest web standards, a keen eye for tasteful design and able to work with data sets is required.

As a Senior Customer Success Manager at Stardog, serve as a trusted strategic advisor to sophisticated enterprises. Own customer outcomes post-sale, driving adoption, retention, and growth across high-impact accounts. Requires a proactive + growth-focused mindset, strong executive presence, and the ability to align cross-functional teams around customer goals and technical success.

The Senior Customer Success Manager will own and grow relationships with Brightfield’s most strategic customers and is responsible for ensuring successful onboarding, driving platform adoption, and maximizing customer value and retention across the customer lifecycle. The ideal candidate is a strategic and proactive relationship builder with a proven track record in enterprise account management, preferably in a SaaS and product-led environment.

Manage dbt Lab’s largest accounts to initial product adoption while ensuring an amazing start to their customer journey. Clearly communicate with customer’s about account setup requirements and expectations, align on best practices, and motivate key stakeholders. Collaborate with sales, professional services, support, and training to deliver a superior customer experience in a condensed period of time. Meet with prospective dbt Cloud customers to assess which service experience makes sense for them.

The Customer Success Agent is responsible for making outbound and receiving inbound calls to Medicare Supplement/Advantage clients with a primary focus of the position to retain our book of business. This fast-paced role requires the ability to build rapport, educate our clientele, answer questions clearly, and focus on issue resolution. The CSA also must be able to seek and deliver on new business opportunities.