Remote Customer service Jobs β€’ Zendesk

36 results

Job listings

Senior Manager, Customer Support

Muck Rack πŸ’πŸ“’πŸ“ˆ
$105,000–$115,000
USD/year
US 4w PTO 11w maternity

Lead a growing team and help evolve how support operates at scale by leading and evolving the Solutions Support function that partners closely with Sales and CSMs. This role balances strategic thinking, operational rigor, and empathetic leadership, and involves driving adoption of support tooling, aligning support structure to customer needs, and fostering a strong culture of engagement and growth.

Customer Success Manager

Canto 🎼🎡🎢

We are seeking a Customer Success Manager (CSM) to join Canto's Customer Success Team. The role will focus on supporting our North American customers to achieve their business goals with Canto. You will be responsible for managing relationships with key stakeholders, driving customer adoption of our product, and ensuring success for our customers through positive NPS and retention.

Customer Support Specialist

Sprinter Health πŸƒπŸ₯πŸš‘
$43,680–$45,760
USD/year
US 12w maternity 8w paternity

As a Customer Support Specialist, you are the first voice of Sprinter Health, so you must deliver flawless and timely support to customers across the United States. The day will begin by fielding overnight questions and supporting requests from customers and partners. You will handle a high volume of inbound and outbound calls, texts, and emails, related to patient interactions, clinical staff communications, and other inquiries, ensuring prompt and professional support.

New Customer Advocate

SingleOps πŸŒΏπŸŒ³πŸ“ˆ
US Unlimited PTO

In this role, you’ll be at the forefront of our customers’ success, ensuring that our clients get the answers they need and feel empowered to make the most of our products. As a member of our Customer Support team, you'll have the opportunity to work directly with our customers, making every interaction count.

Support Specialist

Vesta πŸ πŸ”‘πŸ’
$80,000–$120,000
USD/year

As one of our first support specialists at Vesta, you’ll work closely with our customers to guide them on our product, troubleshoot and escalate issues to our product and engineering teams, all to ultimately make our customers successful. You will also troubleshoot issues, collaborate with engineering teams, and document product functionality.

Technical Support Representative

Sutherland 🧩🀝🌍

Provide prompt and professional technical support to administrators, teachers, and caregivers using our Schools products. Diagnose and troubleshoot issues related to application functionality, device compatibility, and basic networking. Assist users with setting up and configuring devices, ensuring they meet requirements. Identify, analyze, and resolve technical problems, document support interactions, collaborate with development, and maintain product knowledge.

Customer Support Representative

Bitcoin Depot πŸ¦πŸ§β‚Ώ

As a Customer Support Representative, you are in direct contact with Bitcoin Depot's customers and you are responsible for the customer experience lifecycle. The duties range from assisting the customer in all aspects to interacting with Compliance and Operations teams to support the customer and preserve their experience with Bitcoin Depot. It is up to our team to resolve issues as fast as possible while informing the correct departments and people of what actions need to be taken.

Customer Support Executive

Cryptio ✨🌍🏑
5w PTO

Cryptio is looking for an enthusiastic crypto native graduate to join our Customer Operations team as a Customer Support Executive. You’ll have the ability to build out and inform process improvements to improve stakeholder outcomes in the long term too. We’re bringing certainty to counting crypto assets for some of the largest companies in Web3 and this is an amazing chance to join us on our growth journey.

Customer Support Specialist

Patrianna 🎰🎲🏒

At Patrianna, they’re seeking a dedicated Customer Support Specialist who thrives in a fast-paced, evolving environment and is passionate about delivering exceptional customer service. This role is ideal for someone highly communicative, resourceful, and driven to exceed customer expectations. As part of their 24/7 global support team, you’ll handle customer inquiries via email, live chat, and phone while contributing to the success and growth of our team.