Lead client projects to implement or enhance Employer Services solutions.
Manage and maintain project plans, documentation and milestones.
Prepare, coach, and guide clients for successful program rollouts.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), they have a team of 22,500 people across 32 countries and their corporate headquarters are in Dublin, Ireland.
Assist clients in booking travel arrangements including flights, hotels, cruises, resorts, and vacation packages.
Provide tailored travel recommendations based on each client’s needs and preferences.
Manage all booking logistics through online platforms and maintain accurate client records.
They are a full-service travel planning company that helps individuals, couples, families, and groups book unforgettable vacation experiences. From all-inclusive resorts to personalized itineraries, they're committed to delivering exceptional service and seamless planning from beginning to end.
Lead onboarding execution and definition of customer success plan
Collaborate with sales staff to expand sales within existing and new accounts
Act as primary contact for onboarding, activation, and platform value realization
Jobgether is a platform that uses an AI-powered matching process to connect candidates with hiring companies. They seem to have a vibrant workplace culture that values innovation.
Facilitate the onboarding process for new clinics, ensuring a seamless experience with clear instructions.
Capture customer feedback to improve the onboarding process and overall experience.
Collaborate cross-functionally with internal teams, escalating issues, and updating customer education materials.
Strive Pharmacy offers personalized medicine through compounding, helping patients achieve better results. They focus on providing a better experience for each customer and clinic, aiming to disrupt healthcare positively by prioritizing personalized care and accessibility.
Serve as first level system support for each assigned client
Perform ongoing audits and file reviews, ensuring data and results accuracy
Execute research and analysis to resolve participant cases
Bswift has been transforming benefits administration since 1996, making it simpler, smarter, and more human. They serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces.
Act as the first point of contact for company clients.
Resolve complaints and prevent additional issues by improving processes.
Build & maintain a good relationship with assigned carriers based on trust and respect.
Bobtail aims to increase happiness by eliminating inefficiencies in the supply chain, envisioning a supply chain without friction, fraud, waste, and abuse. They value teams, collaboration, communication, iteration, experimentation, and mental health, encouraging a proactive and solutions-oriented approach.
As the first point of contact, you'll assist patients and providers.
Interwell Health is a kidney care management company that partners with physicians to reimagine healthcare. They aim to set the standard for the industry and help patients live their best lives and is committed to diversity, equity, and inclusion.
Lead and mentor the customer success team, including support, aftersales, and service coordination
Define and implement scalable customer success strategies and processes to support business growth
Establish, monitor, and report on KPIs and team goals aligned with organizational objectives
Jobgether is a company that uses an AI-powered matching process to ensure applications are reviewed quickly and fairly. They identify the top-fitting candidates and share this shortlist directly with the hiring company.
Handle inbound calls to understand customer needs and provide accurate, tailored solutions.
Guide customers on using the Tu1 Check application and assist with troubleshooting; reset sessions and resolve functionality issues.
Assist Sales with resets, billing queries, account setup, and system navigation; manage incoming leads, ensuring timely follow-up.
TransUnion is a global information and insights company with over 12,000 associates operating in more than 30 countries. They make trust possible by ensuring each person is reliably represented in the marketplace, offering innovative solutions in credit, marketing, fraud, and risk.
Facilitate client meetings to set expectations and communicate process requirements.
Develop training modules to support training of youth development professionals and managers.
Respond to product or service problems and build sustainable relationships of trust with clubs.
Boys & Girls Clubs of America is the nation's premier youth development organization, impacting nearly 4 million children and teens every year through programs, training, and services. They value diversity, embrace strong values, and offer great benefits to allow employees to maintain work/life balance.