Remote Customer service Jobs

The Customer Success Manager role at Omnisend is a crucial part of our customer and partner success. The company is looking for individuals with a great positive attitude and ability to work well with merchants and partners alike. This position requires the ability to work across organizational stakeholders and a research-based mindset.

As a Care Expert, your primary mission is to transform member requests into delightful experiences, being their trusted guide, providing meaningful solutions, swift responses, crystal-clear information, and helpful guidance. You'll master the French healthcare system and the needs of Alan's B2B partners, turning complex healthcare questions into simple, human experiences. You will also drive innovative Care projects tailored to your unique expertise.

As a Lead Implementation Consultant, you will play a dual role — leading the end-to-end delivery of complex implementation projects for enterprise customers while also coaching and supporting a regional team of Implementation Consultants. You’ll provide technical and strategic guidance, serve as a trusted advisor to customers, and foster a high-performing, collaborative team culture.

The representative will closely support all aspects of travel including the GDS system, customer questions, backend support and account support. They will act as a trusted advisor to solve problems with clients and manage multiple customers while building relationships and proactively updating systems.

This is a remote, work from home position where you will be making outbound calls and reaching out to patients, members, and customers to schedule appointments for preventative health screenings, assess for high risk or other healthcare appointments. You will also be helping patients make decisions that will enhance their healthcare experience, make welcome calls and assist members and patients with benefits and insurance information and conduct surveys; ultimately making a difference in someone’s life!

Make outbound calls to patients, members, and customers to discuss healthcare needs, benefits, and in-home or virtual healthcare evaluations. Approach each interaction with the mindset of making a connection, building rapport, and presenting the value of the healthcare program in a way that resonates with the member’s needs. Build meaningful rapport with customers, effectively explain the healthcare program, and manage resistance by addressing concerns and highlighting benefits.

As a Customer Support Agent at Ben, you’ll deliver world-class service to users, be the voice of the product, and support customers through technical and product-related challenges with empathy and efficiency. This role resolves complex customer issues in a fast-paced SaaS environment, requiring deep technical expertise and strong analytical skills.

Join a well-funded Fintech startup with a global impact, where you will solve complex customer problems, uphold high customer satisfaction, and leave customers delighted. You will take full ownership of customer feedback, drive positive change, and respond to complex customer queries, ranging from analysis model questions to website issues.

We're looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. In this position, you will work with multiple clients throughout the day, providing outstanding service and product knowledge.

Proactively onboard new paying customers, understand their use cases, and provide guidance on setting up Wrike. Lead training for teams, showcasing Wrike's features and answering usage questions. Monitor your book of business, identify opportunities, and reach out to at-risk accounts. Conduct Executive Business Reviews, assess progress, and advocate for customers with Product Managers.