Design and build integrations between AI platforms and corporate business systems, including API development and workflow automation.
Manage GCP resources supporting the AI environment, including APIs, billing, and access controls.
Partner with Enterprise Security to support secure AI-assisted application development ("vibe coding") processes.
Iterable is the leading AI-powered customer engagement platform that helps brands like Redfin and SeatGeek create personalized experiences. With nearly 1,200 brands across 50+ countries, the company fosters a culture of innovation, collaboration, and inclusion, and has been recognized as one of Inc's Best Workplaces.
Serve as primary IT contact, handling hardware/software support, account management, and remote troubleshooting for a remote-first team.
Assist with compliance evidence collection and control testing for SOC 2, GDPR, and PCI obligations.
Maintain accurate audit-ready records, asset inventory, and documentation while supporting off-hours maintenance and small projects.
Velora unifies Aplos, Raisely, and Keela to help nonprofits thrive with fundraising, donor management, and financial tracking. We serve over 15,000 nonprofits globally and operate as a remote-first team with a mission to make nonprofit work easier and more impactful.
Lead pre-sales activities and develop SOW documentation for OTM solutions.
Design and deliver technical architectures aligned with ServiceNow standards and best practices.
Mentor delivery team members and build relationships with stakeholders to drive customer success.
ServiceNow is an AI platform for business reinvention, serving 85% of the Fortune 500 to work smarter. Founded by Fred Luddy, it has a large global workforce and fosters an AI-native culture where technology and talent combine.
Assist with commissioning documentation turnover packages and perform Factory Acceptance Testing on control panels.
Troubleshoot and configure PLCs, HMI graphics, servers, and plant networks during commissioning of renewable energy assets.
Support mechanical and control system troubleshooting, pressure testing, and plant performance testing at project sites.
Ameresco, Inc. is a leading energy solutions provider helping customers reduce costs, enhance resilience, and decarbonize to net zero. This role is aligned to Neogenyx Fuels LLC, a joint venture majority-owned by Ameresco, which is responsible for all employment terms.
Configure, develop, and support NICE CXone contact center solutions.
Focus on scripting, call flow design, and system optimization.
Work with business and technical teams to ensure efficient routing and high system performance.
The Ohio State University is a top-20 public university with leading academic health centers. The university employs a large and diverse team dedicated to education, research, and healthcare, fostering a strong sense of community and commitment to excellence.
Own the administration and architecture of Kustomer (CRM), telephony stack, and all agent communication channels.
Build and evolve AI tooling to enhance frontline agent performance and efficiency.
Continuously improve system health and tooling to elevate both agent and customer experiences.
Novo is a financial technology company focused on providing digital banking services to small businesses. They are a growing company that values innovation and operational excellence.
Design, implement, and improve virtualization platforms based on VMware and Hyper-V across HCI and SAN architectures.
Ensure availability, performance, and reliability of virtualized environments through proactive monitoring and capacity planning.
Collaborate with SRE, DevOps, and support teams to resolve infrastructure issues and drive automation.
Social Discovery Group is one of the world's largest groups of social discovery companies, uniting millions of users on dozens of products. The company has an international team of 1000+ professionals and is a two-time 'Great Place to Work' winner.
Troubleshoot complex software issues and escalate to engineering when needed.
Communicate directly with customers via Zendesk and Zoom to drive resolution.
Manage ticket severity and ensure SLA compliance while mentoring peers.
Legion Technologies delivers the industry’s most innovative workforce management platform, enabling businesses to maximize labor efficiency and employee engagement simultaneously. Our mission-driven team is remote, collaborative, and fast-paced, with a global presence.
Lead the design and ownership of the Azure foundation for a multi-year municipal modernization program.
Establish IaC-only deployment standards using Terraform or Bicep, with strict CI/CD and compliance controls.
Embed security, observability, and operational excellence into platform design and deployment cycles.
Alpha Financial Markets Consulting is a consultancy that supports financial and public sector clients with technology modernization. They emphasize a structured, collaborative culture and are currently staffing a multi-year municipal program.
Provide front-line technical support for a large enterprise IT environment, answering and resolving incoming service desk contacts via voice and digital channels using Amazon Connect and Salesforce Service Cloud Voice.
Document incidents and requests accurately, escalate per defined ITSM procedures, and meet service-level targets for response, resolution, and customer satisfaction.
Contribute to knowledge base articles and continuous improvement of support processes, following ITIL-aligned processes for incident, request, and escalation management.
FormativGroup operates within the critical middle layer of business technology, connecting infrastructure to business processes for the middle market. They employ specialists with deep technical expertise across cloud architecture, system integration, AI, and data strategy to unify fragmented systems.