Assist Sezzle’s IT Operations team with daily support tasks and troubleshooting.
Ensure timely resolution of end-user issues and maintain accurate inventory.
Contribute to IT process improvement and support new system initiatives.
Sezzle is financially empowering the next generation, revolutionizing the shopping experience beyond payments with interest-free installment plans. They blend tech with accessible shopping, impacting merchant sales through increased conversions and higher order values.
Own and operate core IT, SaaS, devices, and access controls, ensuring systems are secure and scalable.
Partner with the AI Governance team to enable the safe use of AI tools, ensuring policies are applied.
Design, deploy, and maintain enterprise-grade AI agents and workflows, automating processes and unlocking productivity.
ASG is a group of market-leading SaaS software companies, serving industries from behavioral health to transportation to childcare. They believe in the power of people and data to grow organizations, sharing knowledge and resources across businesses for growth.
Define and operationalize agent interaction and authority boundaries.
Embed governance into platforms and delivery workflows (not paperwork).
Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains. They have over 2000 employees around the world, 6 global offices and a best-in-class HQ in Ottawa, Canada.
Evaluate and bring on new AI tools and platforms, assessing fit for the team's workflows, managing setup and configuration, and driving adoption across the product organization.
Solve the IT and security challenges required to deploy AI tools in a healthcare environment, setting up authentication flows, managing access patterns, and ensuring compliance with organizational security standards.
Collaborate across the business—including product, engineering, design, IT, operations, commercial, and leadership teams—to identify workflows that can be accelerated with existing AI capabilities and get those tools running for the team.
Counterpart Health is transforming healthcare and improving patient care with its innovative primary care tool, Counterpart Assistant, which supports Primary Care Physicians (PCPs) to deliver improved outcomes to patients at a lower cost. With a team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software.
Serve as the initial point of contact for end user inquiries, delivering timely, high-quality support via phone, email, and chat to Care Access frontline staff.
Build and maintain strong, trust-based relationships with end users by demonstrating empathy, active listening, and a deep understanding of their day-to-day workflows and challenges.
Translate technical concepts into clear, practical guidance that enables frontline teams to operate efficiently and confidently.
Care Access aims to improve the future of health for everyone. They bring research and health services to communities by using research locations, mobile clinics and clinicians. They are dedicated to ensuring everyone has the opportunity to understand their health, access care, and contribute to progress.
Serve as a trusted technical resource for escalated support, infrastructure projects, and client onboarding
Deploy and manage Windows Server environments , including Active Directory, DNS, DHCP, and GPOs
Communicate proactively with clients— troubleshoot issues, set expectations, and build trust
Offshore Launch is a staffing agency that specializes in helping small business owners scale their operations with the top 1% of global remote talent. They are a people-centered agency with a passion for leaving every person and business in a better position than they found them.
Resolve hardware, software, access issues across all time zones.
Own and manage Google Workspace, Microsoft 365, and the Atlassian suite.
Responsible for IT onboarding and offboarding, provisioning, SSO, and access control.
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, their platform runs on-premises and in private clouds. They deliver secure messaging, file sharing, workflow automation, and project management. They are a remote-first, open-source company.
Own and deliver a seamless global IT onboarding experience including leading IT orientation and ensuring timely equipment provisioning for all new hires
Manage global equipment logistics end-to-end, including vendor coordination (e.g., Firstbase), asset tracking, shipping, and recovery across regions
Administer and support core IT systems including Google Workspace, Okta, Slack, MDM tools (Intune/Iru), and ITSM platforms (Jira Service Management)
Brightwheel is the largest, fastest-growing, and most loved platform in early education. They are trusted by millions of educators and families every day and backed by top investors.
Define and document target-state architecture for the Network Services domain.
Identify and resolve enterprise DNS conflicts and IPAM-related issues.
Develop standardized configuration templates and architectural guardrails for Voice and SIP services.
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation for some of the world's largest enterprises. They are a values-driven organization with a culture of Relentless Performance, with nearly 1000 full-time professionals and an annual growth rate exceeding 25%.
Delivering IT support by responding to Service Requests and Incidents, aiming for 80% first-contact closure.
Troubleshooting computer hardware/software issues and implementing updates.
Developing and maintaining Support Center documentation using Confluence and ServiceNow.
Veolia in North America is a top-ranked environmental company, the country’s largest private water operator and technology and hazardous waste/pollution treatment leader. They offer water, waste, and energy management services to commercial, industrial, healthcare, higher education and municipality customers. Veolia has more than 10,000 employees working at more than 350 locations across North America, and fosters a collaborative and innovative culture.