Remote Information technology Jobs

We are seeking an experienced Technical Support Manager to lead a team delivering high-quality technical assistance, managing the Systems and Performance Team of Platform Technologies. Responsibilities include operational excellence, timely issue resolution, and fostering collaboration. Strong leadership is required to guide a team of technical support experts specializing in systems and performance and cross-team synergy.

Manage the design, implementation, and support of Shure’s Salesforce-based Customer Success Platform. Collaborate with internal business partners in Sales, Service, and Marketing to deliver impactful solutions. Lead a team of Business Analysts and drive user adoption of technology projects. This role is ideally hybrid, based at our Niles, IL headquarters, but we are open to remote candidates.

As an Associate Technical Account Manager, you will integrate TrustArc products, supporting clients and developing relationships to grow the business. Identifying areas for improvement and improving client satisfaction is key. Strong detail orientation, client management experience, data analysis, organizational, troubleshooting skills, and web architecture knowledge are required.

Arthur Grand Technologies is seeking a Production IT Manager. The role requires strong insurance domain and Azure experience. The candidate should have experience in Change Management, specifically in Azure. Responsibilities include managing IT infrastructure, security, and service management, with a strong understanding of DevOps practices and CI/CD pipelines.

As a Senior IT Systems Engineer, you'll contribute to the Digital Workplace Engineering team, designing, implementing, and managing identity systems. You'll collaborate with IT peers and teams like Operations, Cyber Security, and HR. You'll resolve IT issues, manage SaaS applications, and implement SSO integrations with Okta while enhancing the IaC landscape and automating workflows.

Manages all aspects (end-to-end project lifecycle) of IT projects. Utilizes expertise and leadership skills to direct matrixed project teams and resolve issues to ensure project goals are met. Works with varying project management methodologies/frameworks and tools for team collaboration, project tracking/management, and issue/risk resolution.

Manage user rights and Salesforce configuration in coordination with the IT team. Responsible for documentation and user training in Salesforce. Represent MS RC in the group's ARROW team. Coordinate weekly face-to-face ARROW sessions (agenda, moderation, minutes). Promote sales training and continuous improvement of the ARROW process. Monitor process performance and support workflow improvement.

The Citrix Virtualization Engineer supports and maintains Emory Healthcare’s large scale enterprise and cloud environment of virtual application and desktop infrastructure. Performing routine maintenance, monitoring system health, assisting with infrastructure upgrades, and contributing to platform-related projects. Taking part in an exciting time at Emory as we actively transition to Azure.

The Senior Business Systems Analyst will be responsible for the design, configuration, implementation and operational support of Oracle Supply Chain Management (ERP Cloud) applications. This role will focus on leading business process analysis, requirements gathering, system configuration, and solution delivery across the Oracle Supply Chain Management Cloud and integrations with other SaaS or Internal applications. The role requires strong tactical decision making.

We’re seeking a motivated and detail-oriented Associate Business Systems Administrator to support our Salesforce platform and other core business systems. This is a great opportunity for someone eager to grow their technical skills, collaborate cross-functionally, and build a career within the Salesforce ecosystem. As a key member of the Information Systems team, you’ll contribute to system administration, user support, process automation, and data management.