Remote Operations management Jobs • US

As a Manager of Business Operations or Chief of Staff, you are a strategic planner and operational executor who will drive projects across departments. You will report to various leaders and, as a key member of the leadership team at PAR, drive mission-critical projects across business units. This is a fast-track, high-impact role where you’ll act as a thought partner to General Managers and senior leadership, and operate as their delegate.

ShipBob is looking for a Vice President, Merchant Success to lead our team of in-house supply chain experts who serve as strategic partners to our most important customers. This role is responsible for building and scaling a high-performing, consultative team that delivers long-term value and operational excellence. The VP will own the post-sale customer relationship, driving retention and merchant satisfaction by delivering proactive, insight-led partnerships.

This role involves partnering with the Client Engagement Lead and other teams to ensure the successful delivery of products and services to enterprise-level accounts within the Prospective Payment Portfolio. The Senior Program Manager manages enterprise-level account activity and oversees critical aspects of the engagement for the Prospective Payment solution set, leveraging healthcare, analytics, and project management knowledge to deliver services to Cotiviti clients.

Lead and scale Karbon’s customer learning programs by defining and executing a strategy that empowers thousands of accounting professionals to seamlessly adopt Karbon and achieve meaningful, lasting value. Bring firsthand experience working in the accounting industry and build world-class education programs specifically for accountants and their teams. Oversee a high-impact team and work cross-functionally with Product, Customer Success, Marketing, and Implementation to deliver targeted learning experiences.

This role will lead the entire Operations Team and be responsible for the corresponding Tech Stack (Salesforce, i360, Sales Navigator, Outreach, 6Sense, CPQ, Pardot Gong, etc.). The role will report to the CRO, and work as a strategic business partner to the New Sales, Account Management, Marketing, SDR, and Sales Enablement teams to ensure our processes, systems, and people are aligned, efficient, and optimized.

Supports the strategic direction for CROs, and preferred clinical trial vendor providers used in support of all clinical trials supported by Clinical Operations. Leads the development and implementation of robust vendor performance and governance programs, including establishment of Key Performance Indicators (KPIs), Operational Key Metrics (OKMs), Key Risk Indicators and effective vendor oversight to provide global, high quality clinical trial services.

The Change Management Lead is responsible for overseeing and driving the successful execution of change management strategies across an organization as part of the Consulting Services team. This role involves leading and coordinating the change management team and guiding senior leadership, ensuring that large-scale changes are effectively implemented with minimal disruption.

This Principal-level role is critical in shaping the tools, governance, and operating systems that drive Upwork’s product development lifecycle. You’ll lead innovation in AI-powered processes, act as a catalyst for transformation, and drive scale through clarity, systems thinking, and influence. If you thrive in high-growth environments and enjoy turning complexity into opportunity, this is your moment.

As Manager, EWX Operations, you’ll lead the team that powers the operational backbone of EWX—owning the processes, playbooks, and scaffolding that make our programs run at scale. You’ll oversee our coordinator/specialist team, partner on cross-functional program launches, and own the systems that help us go to market effectively—from change management and comms to measurement and reporting. You’ll also play a key role in how we tell our story.

The Senior Operations Manager is a key leader responsible for driving contact center enablement and performance. You will oversee the workflow design, operational planning, and support functions that empower frontline teams to meet engagement goals, including Training, Quality Assurance (QA), Scheduling Support, production planning, and performance management. Your work ensures agents are prepared, accountable, and operationally equipped to deliver results.