Drive strategic initiatives and outcomes across the business. Bring structure to ambiguous problems and scope, plan, and execute work from start to finish to drive measurable outcomes. Partner with senior management teams and dive deep to develop and implement data-driven solutions for a wide range of challenges.
We’re looking for a hands-on, tech-savvy Operations Manager who thrives in a startup environment and can wear multiple hats across HR, payroll, benefits, IT, and project management. This is a unique opportunity to join a small, agile core team, shape our culture, and build the foundations of our company as we scale.
The Senior Operations Manager will lead day-to-day operations for a portfolio of federal contracts while partnering with Business Development to expand BRIC’s Professional Services vertical. This role is accountable for scope, schedule, and budget across assigned efforts, oversees project teams, maintains continuous customer engagement, and ensures contract compliance and cross-functional coordination.
We are seeking a dynamic remote Operations Partner who will support, coach, and assist franchise locations from onboarding to launch and continued coaching thru full-time year-round production. The position involves assisting new franchises with equipment choices, employees, and operational setup, as well as performing on-site visits and providing recommendations for improvement and growth.
The Business Resiliency Manager is responsible for designing and executing Varo's Business Resiliency Program, which includes conducting an annual Business Impact Analysis, developing and maintaining Business Continuity (BC) and Disaster Recovery (DR) plans, and facilitating testing exercises. This role involves assessing the resiliency of third-party vendors and technology solutions, reporting to management and regulators, and working with the Crisis Management Team during disruptive events.
Manages outreach team by objectively measuring contact performance, diagnosing problems, assessing solutions, and creating improvement plans. Develops and maintains a coaching model used to track employees development and performance and gives feedback accordingly. Monitors program performance statistics and works closely with the Manager to apply them in managing staff performance.
This is an ideal opportunity for a high-performing integration leader who brings structure to ambiguity, drives cross-functional execution, and thrives in fast-paced, post-close environments. As Director of Integration, you’ll lead the company’s integration efforts across a growing portfolio of acquisitions. You’ll own the integration playbook, align functions around shared goals, and ensure every new partner company is set up for long-term success in this hands-on, high-impact role.
Lead and scale the entire post-sale customer journey, from onboarding through renewal. This role is responsible for Onboarding, Support, Customer Success, and Ongoing Services, ensuring customers are set up for success, supported when needed, and consistently achieving value on our platform. This involves leading and growing a high-performing team, building and executing a customer experience strategy, and owning key customer metrics to drive retention and upsells.
The Business Operations Manager role is for an experienced individual contributor who will embed within our most critical cross-functional initiatives, ensuring strategic clarity and driving execution. You will apply broad expertise to significant and unique operational challenges, translating company strategy into actionable plans. This position requires conceptual thinking, independent judgment, and a focus on delivering measurable impact.
The Director, Project Delivery will have strong knowledge of agency workflow and financial management with demonstratable experience leading and managing a portfolio of business and team in Project Management and operational excellence. The ideal candidate will drive a positive and collaborative working environment, and both lead and drive working relationships across agency departments, with clients, and with external partners.