This exciting position will impact patients’ health every day via the delivery of best-in-class interventions and patient care within Navitus’ Clinical Engagement Center (CEC). The Manager, Clinical Operations will oversee the day-to-day execution of activities that support the delivery of clinical interventions and Medication Therapy Management (MTM) services for commercial and Medicare members.

Responsible for leading and inspiring a team that provides amazing care, and produces better health outcomes for our patients. You’ll be responsible for developing and growing a team of high performing and highly engaged Referral Support Advocates as well as ensuring a high quality patient experience within our service level agreements.

As the Patient Access Center Operations Director, you will ensure superior customer service and client satisfaction for a single high-profile customer. This role requires strategic leadership, financial oversight, and a deep understanding of contact center operations and outpatient clinic workflows. You will collaborate with providers, senior leadership, and cross-functional teams to align patient access strategies with organizational goals.

The Chief Program Officer (CPO) will play a pivotal role in refining and executing the organization’s programmatic vision, ensuring that all projects and initiatives meet the needs of our nonprofit partners, are aligned with our mission, and maximize our impact. This position requires a strategic, data and evidence minded, solutions-oriented leader with a proven track record in nonprofit program management.

Cordance is seeking a proven Vice President of Operations to lead FieldConnect , a business unit within our Industrial Distribution Division. As P&L owner, you will be responsible for setting business strategy, driving execution across core functions, and delivering predictable, sustainable growth. This includes oversight of product development, go-to-market execution, customer retention, financial forecasting, and operational scalability.

As DoiT’s Manager, Customer Success, you will be responsible for leading a global team of Customer Success Managers (CSMs). The ideal candidate will have led and scaled CSM teams responsible for managing customer relationships and product adoption in a cloud and/or FinOps business.

You will oversee a team of Customer Operations Partners who serve as dedicated points of contact overseeing the day-to-day activities for strategic accounts. As a Customer Operations Team Lead, the ideal candidate will be a strategic thinker with exceptional leadership skills and a strong customer-centric mindset. This role requires a hands-on approach to optimizing processes, improving service quality, and fostering a high-performing team.

Cordance is seeking a proven Vice President of Operations to lead FieldConnect, a business unit within our Industrial Distribution Division, responsible for setting business strategy and driving execution across core functions to deliver predictable, sustainable growth, including oversight of product development, go-to-market execution, customer retention, financial forecasting, and operational scalability.

Supervises a team dedicated to executing verification of patient eligibility, insurance confirmation, and insurance discovery. This role drives consistency & accuracy of third-party payor billing information and improves the timeliness of claims submissions. Assists with feedback for hiring, discipline and performance evaluations. Acts as an escalated level of response for concerns and complaints.

Take on the responsibility for the operational and commercial success of a portfolio of managed services engagements, managing premium tier engagements, and acting as the primary point of contact for operational matters. This role requires a strong focus on meeting service level agreements, client satisfaction, and adherence to delivery standards and best practices, with at least 3 years of experience in delivering, supporting, and maintaining low-code applications or intelligent automation solutions.