Remote Operations management Jobs • US

Grayscale is looking for an Implementation Manager to join their Customer Experience team to support the growth of the business as we scale. You’ll ensure customers get the best onboarding and implementation experience. Our ideal candidate is someone with in-depth knowledge of onboarding practices.

As a Program Director, you'll be responsible for the oversight of key company accounts – typically large accounts or accounts consisting of multiple projects. This role establishes programs and their objectives based on the client’s business goals and the needs of their audiences and end users. Program directors are strategic advisors, driving overall program vision, collaborating with stakeholders and C-suite-level contacts, along with internal team members.

Lead and grow our implementation team and oversee the successful onboarding and deployment of our Rillet platform across a growing portfolio of clients. Shape and scale the implementation strategy and team structure. Analyze client business processes to configure effective solutions. Oversee data migration, reconciliation of large data sets, and integration of Rillet’s platform with external systems.

The Associate Director of Commercial Operations will represent the Commercial team and lead internal workflows, integrating with the internal organization to manage business workflows around proposal and change order generation/tracking, new program pricing budgets, new program onboarding, S&OP inputs, forecasting and reporting mechanisms. The role will support marketing initiatives and inbound lead management.

We’re seeking a seasoned, strategic Director of Operations to serve as the integrator of the business—translating the founders’ vision into reality through operational clarity, team alignment, and execution. This is a 1099 contractor position for an experienced operator who thrives in a fast-paced, founder-led environment and can independently lead cross-functional execution while maintaining high profitability.

Manage assigned program(s) to meet business objectives. Develop program goals and infrastructure to align with defined business strategy. Manage program through creating program plans, management tools and reporting capabilities. Lead cross-functional teams and ensure resources are assigned to meet program goals. Recommend program budget and monitor and adjust plan as resource requirements change. Communicate and document program quality outcomes and progress metrics. Address and resolve project issues to ensure goals remain on track.

We’re looking for a Production Delivery Team Lead to join our Print facility in Irving, Texas to ensure that all shipments are packed and shipped on time, accurately, and with the highest quality by supervising the daily operations of the shipping team, overseeing inventory related to shipping needs, and communicating with internal teams to ensure smooth and efficient delivery workflows.

Tasked with implementing the vision and process framework of the CDMSO team by advising employees and teams on executing continuous improvement initiatives. This role coordinates highly effective teams by developing staff and delegating appropriate work assignments and priorities to execute continuous improvement initiatives. Responsibilities include planning and allocating functional resources to achieve objectives while ensuring compliance with GCP and AbbVie SOPs.

The Senior Project Manager (SPM) manages a portfolio of medium to large-scale projects aligned with BBBSA’s goals and strategic priorities, including implementing existing processes for system-level projects. The SPM focuses on cross-functional coordination to reinforce decision-making, monitor budgets, and track resources in conjunction with finance and department leads to ensure project success.

This team will support Omada members on GLP-1 medications through high-touch, concierge-style service delivered via a remote-based contact center interacting with members via phone and email. As a strategic and operational leader, you will own the long-term vision, strategy, and execution of this function, ensuring members receive timely, compassionate, and effective navigation support while driving measurable results.