Remote Operations management Jobs · Communication

This is a role for an operator and builder and you'll implement and manage the systems that keep the Eco running well — planning, business rhythm, metrics, and follow-through. You’ll help ensure that the leadership team has clear plans, visibility into performance, and the discipline to execute against priorities.

We are seeking experienced remote Claims Operations Supervisors to support FEMA’s Hermit’s Peak/Calf Canyon (HPCC) Claims Office across Claims Review, Quality Control, and Appeals operations. Team Leads provide day-to-day oversight of staff, ensure compliance with FEMA policies and workflow requirements, and serve as the primary escalation point for technical and performance issues.

Accountable for the full scope of facility management operations across multiple client locations, ensuring alignment with client priorities and organizational objectives; the director bridges internal operating methods with client goals anticipating issues and building repeatable, high-quality processes. This role designs and executes solutions that enhance performance, safety, efficiency, and overall client satisfaction.

The Program Director is responsible for managing key internal and external initiatives with the aim of adding significant value to the customers as well as helping the broader organization innovate. Deliverables will include the implementation of new projects, as well as managing and navigating the customers’ during these projects. Manage cross-functional projects and teams, senior-level business executives and customers to provide a unique customer experience during the projects.

The Manager, Technical Support Americas leads a team of Technical Support Engineers providing support to customers using the mobile access and extraction suite of Magnet products. This position oversees and implements strategies to improve customer experience and drives continuous improvement, reporting to the Director of Technical Support.

As a key Member of Global Operations, Information & Security, you will develop and scale a forward-looking Business Continuity and Disaster Recovery (BCDR) program that is expertly tailored to our business and compliant with necessary regulatory requirements. You will maintain relevant policies and procedures, and support the implementation of program elements across business lines to grow and maintain a holistic program. This guarantees a timely recovery of business operations in the unlikely event of an interruption.

This role involves driving high-impact, cross-functional initiatives by identifying and leading high-leverage projects that lack a natural owner. Supporting company-wide operating rhythms and goal execution, partnering closely with the COO and Chief of Staff to ensure alignment and delivery of company-level objectives. This role offers a chance to influence the future of a fast-growing startup through visible, high-impact projects.

This Project Leader role involves working closely with governments in Tanzania to design strategies that improve health outcomes, leading consulting teams to support project priorities and growing our work across Africa with data-informed analytical problem-solving skills and program management experience.

This role will be responsible for driving organizational project management excellence, overseeing enterprise-wide project procedure and project quality initiatives, developing project manager training, and verifying alignment of projects and programs with business objectives.

The position requires a highly organized, goal-oriented operations manager with the technical acumen of a senior engineer to serve as client manager, program manager, and people manager for the US Data Center commissioning portfolio. The successful candidate will have specialized expertise in data centers and mission-critical facilities, plus prior experience managing people. This person will work closely with direct reports to ensure project performance and deliverables are met.