Reporting to the Executive Director, Contract Operations, the Senior Manager is responsible for overseeing the end-to-end contract drafting and management process, ensuring contracts are processed accurately and efficiently. This individual serves as a key cross-functional partner, collaborating with Sales, Product Management, Legal, and Finance to drive operational excellence and contract compliance, while leading a team of Contract Operations professionals.

Focuses on efficient, quality onboarding, execution and scale, as well as continuous improvement, best practices and consultancy. Your role will allow you to work alongside customers as they onboard and expand their use cases of Tines. You will partner with our Professional Services Engineers (PSEs) and Customer Success Managers (CSMs) to ensure our customers are meeting their success criteria for the platform.

The Global Director of Program Management is a leadership role responsible for overseeing and driving the successful delivery of both strategic programs and enterprise projects. The Director will lead a team of Program and Project Managers, ensuring consistency, transparency, and efficiency across all customer engagements and internal strategic initiatives. This role works closely with leadership to establish best practices and a top-tier engagement model.

Support the order processing team for a New York-based start-up. You will join the Order Processing team which handles a very crucial part of the business and is responsible for ensuring that the right product is delivered to our customers. You will be directly responsible for all the orders you’re handling with a lot of autonomy and decision-making power.

The Associate Project Manager will have project specific responsibilities & ownership of low/mid complexity projects across a set of client account(s) as assigned. They will work closely with their agency counterparts to create the space for great ideas, work and results. The role is accountable for achieving great project-level results for low/mid complexity projects through thoughtful project planning.

You will play a critical role in ensuring the successful onboarding and implementation of our new clients leading a team of Implementation Managers. Your leadership will be pivotal in managing client escalations, fostering strong relationships, and ensuring our implementation processes contribute to rapid time-to-revenue and a positive client experience.

Responsible for delivering our most complex changes through your own co-ordination or through supporting a team of Project or Change Managers to deliver impactful improvements across the entire Operations landscape. You’ll work closely with teams across Operations and the business, including Product, COps Leaders, our Global Ops teams, Learning and Development and Internal Comms.

Lead implementation of open contracting in the region by designing and implementing targeted open contracting projects to secure political, policy and practical changes to public procurement processes. Advocate for change by building relationships with stakeholders and engaging new high profile targets. Expand OCP’s network and community in Asia and the Pacific to build lasting capacities and meaningful engagements with relevant stakeholders.

The Operations Coordinator plays a key role in ensuring fulfillment runs smoothly and accurately. You will manage orders submitted via Salesforce, validate and follow up on missing details, and coordinate with vendors and shipping partners (primarily FedEx) to ensure on-time delivery. This role is best suited for someone who thrives in a structured, detail-driven environment and enjoys working behind the scenes to keep essential processes running seamlessly.

The Fortune 100 financial services client is seeking a Card Implementation Manager to oversee and manage simple and complex virtual card implementation projects for their banking partner. You'll analyze customer data, manage card implementations, engage with clients, complete program setups, support clients during the launch of their program, identify gaps, manage intake requests from Salesforce, and challenge legacy processes.