Own and drive Customer Success’s most critical operational and strategic initiatives end-to-end.
Optimize processes, workflows, and systems to ensure scalability while maintaining a high-quality customer experience.
Manage and develop a world-class team of Customer Success Operations leaders, fostering a collaborative and high-performing culture.
Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors and has 1,000+ enterprise clients.
Lead a team responsible for generating and posting physician and APP schedules, ensuring efficiency and compliance with operational goals.
Identify and implement opportunities to optimize scheduling processes, improve response times, and reduce costs.
Coach, mentor, and develop team members while managing performance, payroll, and administrative responsibilities.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
Lead ClassDojo’s post-sales motion across onboarding, implementation, and long-term partnership management.
Oversee a team of district onboarding managers and district partnerships managers.
Set the strategic vision for the Success team and define key performance indicators.
ClassDojo’s flagship app is the #1 communication app connecting K-8 teachers, children, and families, globally use it to share what’s happening throughout the day.
Provide operational support for GTM processes, ensuring accuracy and efficiency.
Manage Salesforce administration, reporting, and sales commissions.
Maintain documentation and templates for repeatable processes.
Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry.