As the RevOps Systems Manager you will own day-to-day administration, optimization, and innovation across our revenue tech stack. This role is critical in supporting our go-to-market teams (Sales, Marketing, Customer Success) by ensuring our systems are running efficiently, securely, and in alignment with our growth strategy. As a systems owner, you’ll help architect scalable solutions, improve reporting accuracy, and drive automation.
Reporting to the Director, Implementation, you will be responsible for the functional and strategic leadership of a team of Implementation Managers, creating the best first impressions for customers and setting them up for ongoing success. This role involves cross-functional collaboration and delivering customer solutions in a fast-paced environment, requiring strategic decision-making and attention to detail.
This role combines daily team management with ownership of our AI-powered support experience. You’ll play a key role in coaching your team, optimizing performance, and improving automation workflows in partnership with our product and engineering teams. The ideal candidate is a strong operator who thrives on team development, loves solving process problems, and gets excited about how AI can level up human support.
Looking for a Manager, Mid-Market Customer Success to join our Customer Success team. You will be responsible for team leadership, coaching and development, strategic account management, escalation handling, cross-functional collaboration and customer advocacy. You will regularly observe CSMs and provide real time feedback, identify gaps and trends across the team and provide feedback to leadership on solutions.
Help lead and scale our go-to-market (GTM) operations by becoming our new SVP of Customer Operations. As a key advisor and operational leader across Global Business Strategy, Revenue Operations, Global Business Services (GBS), and SDR organization, build a world-class customer journey from acquisition to retention, and ensure every part of our GTM machine is integrated, efficient, and optimized for growth.
Streamline internal processes, reporting, policies, and communications that support our partner-facing teams. Improve partner tools, enhance workflows, and drive operational efficiency—internally and externally. Collaborate with teams across partnerships, sales, legal, and marketing as part of the Revenue Operations team.
Lead and evolve our revenue operations strategy across Sales, Marketing, Customer Success, and Finance ensuring reliable, scalable revenue operations that power growth and drive productivity. As a key business partner to the Chief Revenue Officer and Chief Financial Officer, set the strategic direction and execution of processes, systems, and data across the entire revenue engine.
Play a pivotal role in operationalizing key company strategic initiatives that impact execution, launch, growth, and scale phases across all restaurant-facing teams, leading the GTM Revenue Operations team, focusing on driving effectiveness and efficiency in the B2B Customer Journey.
Reporting to Experian Health, the Manager – Payer Operations will lead a team of EDI Analysts responsible for optimizing connectivity monitoring and ensuring operational excellence across electronic transaction workflows. The Manager will be an important escalation point, guide process improvements, and collaborate with all partners to ensure seamless payer integration and performance.
The Vice President of Commercial Operations is a strategic and operational leader responsible for optimizing the performance and scalability of the commercial organization. This role encompasses sales operations, commercial analytics, CRM strategy, pricing, contracting, training and enablement, and overall commercial excellence. The successful candidate will have deep industry knowledge, commercial leadership experience.