The Sr. Manager of Strategic Operations is responsible for optimizing the operational efficiency and strategic execution within construction lending processes. This role involves process enhancement, data analysis, cross-functional collaboration and building a high-performing team, ensuring the construction lending business is set up for scalable growth.
As the Launch Operations Signage Lead, you will work with Sales, Onboarding and Partner Success teams, as well as directly with our Partners in order to ensure the timely and successful launch of new AirGarage facilities. You will need the ability to identify and negotiate with vendors, design and coordinate detailed launch plans, communicate across various different teams, and have an eye for detail and high design standards.
This role will coach and develop a team to achieve goals tied to growth, revenue retention, and customer satisfaction. The Team Manager will collaborate with direct reports to refine processes, elevate performance, and support their professional development within 1Password. This is a remote opportunity within Canada or the US.
The Customer Experience (CX) Manager is responsible for overseeing the day-to-day operations of our contact center. This includes managing the team, ensuring customer and enterprise partner satisfaction, and optimizing team performance. This role will supervise activities of the contact center, manage handle times and service levels, and manage the CX team by overseeing hiring, training and development.
This is ideal for someone who enjoys process-driven work, thrives in a fast-paced environment, and is excited to support a team that drives value for our clients. You will play a key role in ensuring the smooth execution of day-to-day operations of our kiosk locations by helping to manage relationships with our retail partners at the store level, supporting our account managers as they manage at the corporate level, and assisting with administrative and transactional tasks.
As a Service Network Manager, you will expand Omnidian’s nationwide service delivery network by recruiting, qualifying, and onboarding top-tier Field Service Partners (FSPs) to ensure customers receive best-in-class service experiences. This role is a critical growth engine for Omnidian, bridging strategic sourcing, operational excellence, and partner relationship management.
The Operations Manager, Marketing and Communications serves as a trusted collaborator and operational partner to the Chief Marketing Officer and Chief Communications Officer, ensuring alignment of priorities, resources, and outcomes across Marketing and Communications. This role anticipates needs, connects strategic initiatives across functions, manages administrative and operational functions, and drives coordinated execution that advances BBBSA’s brand, storytelling, and engagement goals.
Drive accountability across Kiln and turn business-critical strategy into action. Partner with the leadership team to build and run the company’s operating system while owning outcomes. Establish clear decision rights, enable cross-functional execution, and use data to guide priorities and measure impact. Lead high-leverage initiatives to align teams and accelerate delivery.
As the Manager of Partner Accounts, you will lead and mentor a team of Partner Account Managers (Residential and Commercial) and a Commercial Invoicing Specialist, ensuring operational excellence and an exceptional partner experience across Omnidian’s nationwide network. You will report to the Manager, Service Partner Network and work closely with cross-functional teams.
The Manager, Educational Partnership Operations oversees activities and implementation for educational and community partnerships, ensuring coordination across university departments and external organizations. They act as the primary point of contact for partner-related operational needs, facilitating onboarding, compliance alignment, and problem resolution between stakeholders. Responsibilities include overseeing timelines, program logistics, and synthesizing partner feedback to guide process improvements.