Own the end-to-end redemption pipeline from order intake to delivery, including vendor routing, shipping, tracking, and exceptions.
Manage the Boxes catalog, source new items and categories, and negotiate with fulfillment vendors against SLAs.
Build and lead a lean team, publish weekly KPI reports, and partner cross-functionally with CS, Product, Engineering, Risk, and Finance.
ARB Interactive is the team behind Modo Casino, one of the top Social+ platforms in the US. Founded in 2022, the company has grown to nearly 200 team members and was named one of LinkedIn's 2025 Top 50 Startups; its culture is collaborative, curious, and full of laughter.
Manage and resolve complex service requests and operational issues for Mid-Market customers in a high-volume, phone-centric environment.
Ensure workflow quality, proactive ticket management, and cross-channel communication while collaborating with internal teams.
Drive vendor accountability by enforcing SLAs, coordinating hauling partners, and securing same-day recoveries under pressure.
RoadRunner accelerates the road to Zero Waste by delivering tech-enabled waste and recycling services for businesses nationwide. Founded in 2014, it serves thousands of customer locations and fosters a people-first culture, recognized by workplace awards and strong employee reviews.
Manage carrier and driver relationships, ensuring operational escalations and delivery exceptions are resolved promptly.
Review operational reports and performance metrics to identify trends, bottlenecks, and improvement areas.
Investigate claims and recurring issues through root cause analysis, implementing corrective actions with internal and external teams.
Parsel is a logistics and operations platform that simplifies and optimizes supply chain processes through technology and customer-focused solutions. The team is focused on streamlining order management, customer support, and delivery operations for partners.
Manage and scale ShipBob's most strategic merchant partnerships as the program lead.
Partner with fulfillment center teams to ensure SLAs, escalations, and process improvements are handled with speed and accountability.
Lead cross-functional initiatives and serve as a trusted advisor to executive stakeholders, driving growth and operational performance.
ShipBob is a leading global supply chain and fulfillment technology platform for SMB and mid-market ecommerce merchants, providing access to best-in-class fulfillment capabilities. Backed by prominent investors, it is one of the fastest-growing tech companies in Chicago with a high-performance culture focused on ownership and collaboration.
Manage day-to-day supply chain operations for Costa Vida's restaurant network, including inventory monitoring, purchasing, and purchase order tracking.
Work directly with suppliers and internal teams to resolve order issues, improve visibility, and identify cost-saving opportunities.
Maintain supply chain reports and analytics in Excel/Google Sheets, and help guide a small team to keep operations running smoothly.
Frontier, a subsidiary of Fresh Prints, helps fast-growing companies build full-time, cross-functional teams abroad by hiring smart people and placing them into the best companies. It is a fully remote company with most of its team based in India and the Philippines, focusing on matching talent with top clients.
Manage submission workflows to ensure timely peer review and resolve vendor or colleague queries professionally.
Troubleshoot manuscript and system issues, proactively raising data-driven recommendations for process improvements.
Serve as daily liaison with vendors, monitoring performance against KPIs and contributing to operational projects.
PLOS is a catalyst in open science, reimagining models to meet open science principles and removing barriers in knowledge sharing. The organization is supported by a global in-house team and values diverse perspectives to create a more equitable system of scientific knowledge.
Monitor partner performance against key metrics and investigate deviations to ensure SLA adherence.
Build and maintain scorecards and dashboards for real-time and historical visibility into partner health.
Support dispute, credit, and escalation workflows with data-driven analysis and cross-functional collaboration.
Super.com is a high-growth tech company that helps maximize lives for customers and employees. We care about our people, take career progression seriously, and offer a remote-first culture.
Own freight payables operations including invoice processing, accruals, and reconciliation in a fast-paced environment.
Lead month-end close activities, variance analysis, and process improvements to strengthen internal controls.
Partner with Transportation, Logistics, Treasury, and FP&A to drive cross-functional issue resolution and reporting.
Spreetail propels brands to increase their ecommerce market share across the globe while improving operational costs. We are building one of the fastest-growing ecommerce companies in history with a fast-paced, high-growth culture.
Own and execute recurring administrative event workflows, including TRFs, courier scheduling, and PHI dispatch.
Act as the operational liaison between Events, Logistics, and external partners to ensure SLA compliance.
Provide on-the-ground support at high-volume events and troubleshoot logistical issues in real time.
GRAIL is a healthcare company focused on early cancer detection through innovative blood testing. They operate with a remote-first, collaborative culture, emphasizing operational excellence and teamwork.
Manage customer orders end-to-end, coordinating shipments, documentation, and carrier schedules.
Prepare and review export documents including BOLs, Commercial Invoices, and Packing Lists.
Resolve operational issues and keep customers, carriers, and warehouses aligned on shipment visibility.
The company is looking for an operations professional to coordinate complex international shipments, customer orders, and export documentation for a global supply chain environment. It is a fully remote, international team that values attention to detail, proactive problem-solving, and independent collaboration.
Process all assigned orders promptly and navigate logistical challenges to find optimal solutions.
Coordinate order timelines with campus managers, clients, vendors, and decorators to keep everyone aligned.
Work on projects and campaigns as required to reduce costs and improve profit margins.
Fresh Prints is a New York-based custom apparel startup that empowers student entrepreneurs to build apparel businesses on their campuses. The company processed 10,000+ orders last year and values long-term contributions, offering a 2-month paid sabbatical to eligible employees.
Own auto-replenishment and min/max levels for data center consumables across every site.
Negotiate pricing, terms, and service levels with vendors and set site-by-site vendor strategy.
Turn consumption data and build schedules into forecasts and purchasing plans with operations and finance.
Fluidstack builds civilization-scale AI compute infrastructure, from securing power to designing and operating data centers. The company values speed, autonomy, and insane urgency, with teams spanning hardware and software.
Oversee day-to-day operations across a growing DTC eCommerce business, including supply chain, inventory, fulfillment, and customer service.
Develop and implement scalable SOPs, workflows, and KPIs to improve efficiency, accountability, and operational performance.
Work closely with founders and lead cross-functional projects to translate strategic priorities into measurable results.
This partner company is a growing direct-to-consumer eCommerce business focused on scaling physical products across multiple operational functions. It operates with a founder-led, hands-on culture that values autonomy, collaboration, and building scalable systems for sustainable growth.
Lead customer support across email, chat, and phone, managing a team of 13+ to achieve service targets.
Drive AI and automation strategy to scale support without proportional headcount growth.
Oversee fulfillment, returns, and post-purchase performance, cross-functionally with warehouse and operations.
This company is a high-growth DTC ecommerce business focused on physical products. They operate fully remotely with a team of over 13 in customer experience and fulfillment, emphasizing automation and operational excellence.
Own vendor performance, including customer experience, service levels, compliance, and QA outcomes.
Lead executive-level vendor governance and define operational strategies across the vendor network.
Use data to drive decisions, lead cross-functional initiatives, and champion continuous improvement.
Affirm is a financial technology company offering transparent pay-over-time solutions at the point of sale with no hidden fees. We are a remote-first company focused on operational excellence, care, and flexibility, with benefits like fully subsidized health coverage and monthly stipends.
Lead all AMER logistics and warehousing operations, ensuring inbound, warehouse, and outbound activities are delivered safely, accurately, and on time.
Partner with Japan Logistics to manage inbound transportation and build supply chain resilience across routes, shipment planning, and issue management.
Drive continuous improvement across cost, service, and operational performance while managing 3PL partners and cross-functional teams.
Sony Interactive Entertainment is the company behind the PlayStation brand and a subsidiary of Sony Group Corporation, delivering cutting-edge hardware and network services to more than 100 million people. As a global entertainment leader, SIE fosters a culture of innovation, excellence, and creativity while offering top-tier benefits and a dynamic work environment.
Own daily retail order management for national accounts like Ulta and Amazon from receipt through fulfillment and invoicing.
Coordinate with fulfillment partners to meet retailer compliance, EDI, shipping, and delivery requirements while resolving exceptions.
Partner with Sales, Inventory, Finance, and vendors to improve processes, reporting, and launch readiness across distribution centers.
Snif is a fine fragrance company making high-quality scented products accessible and fun with genderless, vegan, cruelty-free formulas. As a lean, fast-growing startup backed by top investors, we value creativity, collaboration, and shifting the way people experience scent.
Serve as primary operational owner for assigned accounts, ensuring exceptional service and flawless order execution.
Manage order lifecycle from receipt to fulfillment, resolving exceptions with internal teams.
Build trusted customer relationships and partner with Sales to drive account growth.
Stanley 1913 designs lifestyle drinkware and accessories, including the popular Quencher series, to support active lifestyles. Part of Morgan Street Holdings, it employs over 10,000 people globally and focuses on sustainable products.
Manage budgets, project management standards, and workflows across the Marketing & Communications team.
Oversee vendor and contractor relationships, including onboarding, contracts, and financial tracking.
Drive team operations and cross-functional collaboration to improve efficiency and clarity.
JFF drives transformation of the U.S. education and workforce systems to achieve economic advancement for all. With a staff of 200+ across the country, we operate remotely and from offices in Boston, DC, and Oakland.
Translate strategic priorities into a focused 90-day execution plan.
Build reliable visibility on cash, commitments, margins, inventory and deviations.
Coordinate cross-functional follow-through with clear owners and deadlines.
Rockintor is a growing physical-product and e-commerce business in the consumer and sports space. It operates in a lean, entrepreneurial environment focused on execution, financial discipline, and AI-assisted workflows.