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Germany

  • Build and maintain strategic relationships with key stakeholders and decision-makers in enterprise accounts, serving as a trusted advisor.
  • Develop and execute tailored success plans to drive product adoption, utilization, and expansion aligned with customer business priorities.
  • Proactively manage account health, identify upsell and cross-sell opportunities, and collaborate cross-functionally to ensure customer satisfaction and retention.

Customer Success Key Account Management Strategic Planning Enterprise Software Relationship Building

20 jobs similar to Key Account Manager (DACH)

Jobs ranked by similarity.

Germany

  • Strategic customer development and key account management for selected clients.
  • Ensuring customer retention, renewals, and early risk detection to maximize customer value.
  • Identifying cross- and up-sell opportunities and driving growth initiatives with a data-driven approach.

LEAP Digital Marketing GmbH is a leading digital marketing agency in Germany, Austria, and Switzerland, helping international companies boost their top-line performance through high-ROI marketing. The team consists of about 90 colleagues from 18 nations, fostering a dynamic and modern work environment.

Germany DACH

  • Drive revenue growth by expanding existing Mid Market customer accounts across Germany-focused DACH territory.
  • Build and maintain executive-level relationships, leading complex upsell and cross-sell sales cycles end-to-end.
  • Collaborate with Customer Success, Pre-Sales, and Product teams to deepen value in multi-site, multi-business-unit deployments.

Ultimo is an industry-leading SaaS EAM platform used by 2,000+ organisations globally to maximise uptime, control costs, and operate safely. The company is part of IFS, a global enterprise software firm with 6,000+ employees, providing long-term backing while retaining agility.

UK

  • Manage strategic client accounts, driving revenue growth and ensuring strong partnerships.
  • Lead onboarding, proposals, renewals, and oversee delivery quality and margin performance.
  • Build senior stakeholder relationships and collaborate across Sales, Delivery, and Talent teams.

InspiredXpert is a specialist IT Talent Solutions company providing high-quality contract or perm talent across software development, cloud, AI, cybersecurity, and data-driven roles. They connect skilled professionals with innovative companies, offering exciting opportunities to work on impactful projects across the globe.

Global

  • Develop and implement named account or territory plans to maximize expansion and ensure customer success.
  • Coordinate with Solution Engineers, Inside Sales, Channel, and Renewal teams to execute effective sales strategies.
  • Build and maintain productive relationships with internal stakeholders, partners, and key customers.

Atlassian is revolutionizing the software development industry and helping teams all around the world like NASA, Nike, Pixar and Tesla to promote humanity through the power of software and collaboration. With over 236,000 customers worldwide, we foster a culture of teamwork, innovation, and inclusivity, supporting our employees to work from anywhere.

Germany EMEA

  • Drive deep product adoption and improve customer health scores for German-speaking accounts.
  • Manage post-implementation lifecycle, ensuring retention, satisfaction, and account growth.
  • Design scalable processes with EMEA leadership and use tools like Gainsight and Salesforce.

Canary Technologies provides modern hospitality software powered by an AI platform, used by over 20,000 hoteliers in 100+ countries. Named a 2024 Deloitte Technology Fast 500 company and backed by top Silicon Valley investors, it fosters a culture of innovation and growth.

Germany Netherlands

  • Lead through people to build and scale a high-performance culture, developing individual contributors for enterprise growth.
  • Own revenue outcomes for the DACH segment, balancing long-term strategy with disciplined operating rhythm.
  • Drive cloud transformation and enterprise-wide agility as a strategic partner to C-suite executives.

Atlassian provides software products that help teams collaborate and unleash their potential, with solutions designed for all types of work. The company is distributed-first, values diverse perspectives, and focuses on building a high-performance culture with flexibility and support for employees.

$54,750–$65,700/yr
Canada

  • Manage a portfolio of strategic customer accounts, driving renewals and identifying expansion opportunities.
  • Build trusted relationships with IT stakeholders and provide consultative guidance on Microsoft 365 governance.
  • Collaborate cross-functionally with sales, product, and support teams to ensure customer success and retention.

ShareGate provides solutions for Microsoft 365 governance, automation, and adoption, helping organizations maximize the value of their technology investments. The company maintains a collaborative culture that emphasizes innovation, experimentation, and professional growth, with a global team and flexible work arrangements.

$100,440–$109,080/yr
EMEA

  • Take ownership of onboarding and implementation for strategic accounts across EMEA.
  • Collaborate with Product, Engineering, and Sales to ensure rapid, aligned implementations.
  • Coach team members and build scalable processes for high-value accounts.

Canary Technologies provides modern hospitality software powered by an AI platform. With over 20,000 hoteliers in 100+ countries and backing from top investors, it is recognized as a Deloitte Fast 500 and Best Place to Work.

$97,200–$129,600/yr
Global Unlimited PTO 16w maternity 16w paternity

  • Manage the entire sales cycle for DACH accounts, including retention, expansion, upsell, and cross-sell.
  • Present Remote's suite of services to existing customers to drive upsell opportunities and build strategic partnerships.
  • Collaborate with cross-functional teams to ensure customer success and participate in retention initiatives.

Remote provides a global HR platform for compliantly hiring, paying, and managing international teams. The company has a fully remote, async culture with employees on six continents, emphasizing innovation and AI integration.

Germany France Unlimited PTO

  • Drive new customer growth across Benelux and Nordics by identifying, engaging, and closing high-potential accounts.
  • Own the full sales cycle from prospecting to closing, collaborating with cross-functional teams.
  • Deliver product demonstrations and maintain market insights to strategically position Upsun.

Upsun is a cloud application platform for hybrid teams, enabling developers to build, ship, and scale confidently. The company is a remote, global workforce with a multicultural team committed to open source and innovation.

$150,000–$250,000/yr
US Unlimited PTO

  • Primary owner of customer relationships and account strategy, acting as a trusted advisor while developing multi-stakeholder connections.
  • Accountable for customer retention, subscription renewals, and conducting quarterly business reviews to drive satisfaction.
  • Partner cross-functionally with Product, Marketing, and Engineering to manage customer issue escalation and identify cross-sell and up-sell opportunities.

Onit is redefining legal operations with an AI-driven platform that streamlines enterprise legal management and contract lifecycle processes. The company is a team of innovators focused on using AI to help legal departments become faster and more strategic, with a culture that values bold thinking and complex problem-solving.

UK

  • Own and develop key regional and national customer accounts across your territory.
  • Deliver against revenue and growth targets through structured account planning.
  • Build strong, long-term partnerships with customers across DIY, hardware, automotive, and industrial channels.

WD-40 Company is a global brand known for its multi-purpose lubricant and maintenance products, with a strong presence in DIY, hardware, automotive, and industrial sectors. The company is a well-established organization that values innovation and customer partnerships, fostering a collaborative and commercially driven culture.

Europe

  • Manage a strategic territory and sales plan to access new and existing accounts.
  • Build and grow pipeline, achieve quarterly and annual revenue goals.
  • Articulate BlueCat's value proposition to senior IT leaders using a consultative sales approach.

BlueCat disrupts the market in Intelligent Network Operations, linking core services with predictive network health and performance. They are a Great Place to Work certified company, proud of their award-winning culture and inclusion in Canada's top workplaces for technology, youth, women, and mental health.

UK 5w PTO

  • Serve as the primary relationship owner for a portfolio of strategic accounts, leading onboarding, business reviews, renewals, and growth opportunities.
  • Coach and mentor less experienced Client Success Managers to elevate team capabilities and execution.
  • Collaborate cross-functionally with Sales, Legal, Product, and Support to deliver measurable client success and long-term value.

Rithum is the world's most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. Today, more than 40,000 companies trust Rithum to grow their business, representing over $50 billion in annual GMV, and the company offers a remote-first culture with comprehensive benefits.

$134,239–$165,735/yr
EMEA

  • Lead renewals and expansion for a portfolio of EMEA commercial customers, executing account management and negotiation frameworks.
  • Create and close upsell and cross-sell opportunities while partnering with Customer Success, Support, Marketing, and Product.
  • Build trusted relationships with executive buyers and deliver value-based conversations that demonstrate ROI and business impact.

Drata helps companies earn and keep the trust of their users by providing a proof layer for trustworthiness. With over 600 employees worldwide, the culture values trust, speed, continuous growth, and an owner-operator mentality.

Canada

  • Own and manage the customer relationship for global strategic accounts, driving value and adoption throughout the lifecycle.
  • Develop and execute strategic Success Plans aligned with customer business outcomes and facilitate Executive Business Reviews.
  • Partner with sales and support teams to ensure retention, reduce churn, and identify growth opportunities.

Quest Software helps organizations manage and secure their Microsoft environments and leverage data effectively through AI and data solutions. With over 45,000 companies including 90% of the Fortune 500 trusting Quest, they offer a global, inclusive work environment with competitive benefits and professional growth opportunities.

Europe

  • Drive net-new business and expansion revenue across the DACH enterprise segment, owning the full sales cycle from prospecting to close.
  • Develop strategic account plans, build multi-threaded relationships with senior executives in Marketing, Analytics, Product, and Tech.
  • Collaborate cross-functionally with Solutions Engineering, Customer Success, and Marketing to accelerate deal velocity and ensure predictable revenue.

Contentsquare is an all-in-one experience intelligence platform that helps organizations understand digital customer journeys. With 15 offices globally, it is a growing leader in experience analytics, focusing on inclusive culture and supporting diverse communities.

Europe

  • You will take full ownership of a diverse customer portfolio, designing and executing success strategies that drive adoption and long-term value.
  • You will identify upsell and cross-sell opportunities and advocate for customers internally to influence product improvements.
  • You will collaborate cross-functionally and use data to track health metrics and strengthen customer outcomes.

Eye Security provides cybersecurity and embedded cyber insurance solutions for organizations across Europe. Headquartered in the Netherlands, they’ve grown to over 170 employees and continue to expand internationally.

US Unlimited PTO

  • Own a portfolio of 12-15 complex B2B accounts ($100K-$300K ARR) and lead executive onboarding to align stakeholders on goals.
  • Build deep relationships with executive sponsors, drive product adoption, and progress expansion opportunities with Account Executives.
  • Use customer data for high-impact QBRs and act as a trusted advisor to deliver measurable business value.

Clutch is a revolutionary vertical SaaS company backed by Andreessen Horowitz that empowers Credit Unions to become FinTech lenders. With a team of 10+ in Customer Success, the culture is high-trust, high-accountability, and values progress over perfection.

$129,600–$129,600/yr

  • Own the full sales cycle from prospecting to closing for Mid-Market and Enterprise accounts across Germany, Austria, and Switzerland.
  • Build and maintain a strong pipeline through outbound, inbound, and partner channels.
  • Partner with SDRs, Solutions Engineers, and Marketing on regional GTM plays and represent Didomi at industry events.

Didomi helps enterprises build trust with their users through privacy, consent, and preference management. Together with Addingwell and Sourcepoint, the Didomi group serves leading enterprises including Accor, Yahoo, Bloomberg, and Orange.