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Canada USA Unlimited PTO

  • Drive customer adoption of CoLab's AI platform by mapping workflows and leading change management in complex engineering environments.
  • Deliver engaging demos and articulate business value to both technical and non-technical stakeholders.
  • Collaborate cross-functionally with Sales, Product, and Customer Success to expand usage and ensure customer success.

Mechanical Engineering Change Management Customer Success Presentation

20 jobs similar to Customer Solutions Engineer

Jobs ranked by similarity.

US

  • Translate complex business needs into practical AI-powered solutions, including agents, workflows, and automations.
  • Partner with functional experts to discover opportunities, design solutions, and deliver measurable business value.
  • Develop reusable patterns and best practices, and contribute to the evolution of enterprise AI strategy.

Higher Logic connects people, knowledge, and ideas to improve lives and organizations through community solutions. They serve over 3,000 customers with more than 200 million users worldwide and foster a diverse, empathetic, and growth-oriented culture.

US Canada

  • Support territory strategy and planning to improve vertical understanding and account use case targeting.
  • Coach AEs, ADRs, and ACE with foundational specialty solution area knowledge to identify sales opportunities.
  • Interlock with Sales Consultants and Specialist Sales Consultants on capability roadmaps and feedback.

ServiceNow is the AI control tower for business reinvention, providing an AI platform that brings together any AI, data, and workflow. As a Fortune 500 company serving 85% of the Fortune 500, we foster an AI-native culture where technology and talent are unstoppable together.

$121,680–$135,200/yr
Canada

  • Lead end-to-end customer deployments and adoption journeys from discovery to scaled usage.
  • Own customer engagement strategies that increase adoption and accelerate time-to-value.
  • Act as product strategist for strategic accounts, connecting goals to capabilities and workflows.

Mindtickle is an AI-powered revenue enablement platform that helps companies drive behavior change and increase revenue per rep. The company is recognized as a market leader and offers a diverse, engaging workplace with a focus on innovation and customer success.

US

  • Own the account's operating cadence, including meeting prep, recaps, and stakeholder follow-through across all live workstreams.
  • Produce polished sales collateral from raw inputs, building a reusable library to cut proposal turnaround from days to hours.
  • Map the account's business units and stakeholders to surface expansion openings and support outbound alongside the account lead.

A.Team assembles elite custom product teams and uses an AI-native delivery model to help enterprises build AI solutions. We are an early-stage, fast-growing startup with a culture of ownership, collaboration, and continuous learning.

$100,000–$140,000/yr
US

  • Run process discovery workshops to map customer processes such as P2P and O2C.
  • Design agentic solutions by configuring agents with natural language and drag-and-drop.
  • Present solutions focused on business outcomes like OTIF, working capital, and cost reduction.

QAD | Redzone provides an intelligent, adaptive platform for manufacturing and supply chains, connecting people, processes, and data into a single System of Action. They are building a dedicated AI division with a small, entrepreneurial team that values collaboration and idea-sharing.

Global Unlimited PTO

  • Drive ARR growth and retention by owning customer advocacy, executive relationships, and account management.
  • Partner cross-functionally with Sales, Product, and Support to serve as a customer advocate and improve processes.
  • Analyze data to provide insights, drive KPIs, and ensure compliance with company standards.

Velotic is a newly-formed independent software company focused on industrial operations, combining ThingWorx, Kepware, and Proficy portfolios. With $350M annual revenue and a global footprint, it is one of the world's largest independent software companies in industrial manufacturing, driving AI-powered automation and data connectivity.

US

  • Lead technical discovery and qualification with enterprise customers to understand call center workflows and identify ROI opportunities.
  • Design and execute demos and Proof of Value (POV) engagements that map directly to customer workflows.
  • Act as a credible technical voice across technical buyers, operators, and executive stakeholders.

Bland AI is the enterprise voice AI platform built for organizations with high-volume, complex customer conversations. The company has ~75 employees, is Series C with $100M+ raised, and maintains a strong in-person culture in San Francisco.

$125,000–$150,000/yr
US

  • Serve as the technical face of KlearNow to customers, advocating for their needs within Product and Engineering teams.
  • Design and deliver platform training, lead technical business reviews, and advise customers on optimizing configurations.
  • Own technical escalations end to end, coordinating resolution across Support, Product, and Engineering while keeping customers informed.

KlearNow.AI redefines trade compliance and customs brokerage through intelligent automation, digitizing the import/export lifecycle for customs brokers, freight forwarders, and importers. The company sits at the intersection of AI, logistics, and regulatory compliance and is growing fast.

$145,000–$175,000/yr
US Unlimited PTO

  • Partner with customers to maximize platform value through AI adoption and measurable business outcomes.
  • Own a portfolio of enterprise accounts, driving retention, expansion, and executive engagement.
  • Leverage data and AI insights to proactively manage risks, opportunities, and customer success.

Outreach is the only complete agentic AI platform for revenue teams, founded in 2014. The company serves world-leading enterprises like Databricks, SAP, and Verizon, with a customer-first culture focused on AI-driven value.

Global Unlimited PTO

  • Partner with go-to-market team to support technical sales and solution design. - Translate customer requirements into workable solutions and build customer confidence. - Create repeatable assets and close the loop with product and engineering.

Massed Compute is building a modern GPU cloud platform for AI and high-performance compute workloads. They are a lean, ambitious team operating in one of the most important technology markets in the world.

  • Lead discovery conversations and whiteboard workshops to map prospect workflows and AI workforce readiness.
  • Own solution design and multi-phase AI workforce roadmaps for flagship partners, including expansion opportunities.
  • Collaborate with Strategic Partner Directors and Trust pillar to present roadmap updates and business cases to partner leadership.

Humanity Labs is building the category-defining AI workforce company, offering AI-native solutions that map to enterprise operational needs. They pride themselves on urgency, agency, bias to action, simplicity, and relentless partner focus.

$160,000–$220,000/yr
US

  • Partner with Account Executives and Solutions Engineers to shape deal strategy and deliver tailored demos for maintenance-focused evaluations.
  • Lead proof of concepts and trials that translate complex maintenance challenges into clear, outcome-driven solutions.
  • Serve as the domain authority and trusted advisor, influencing both technical and business stakeholders in buying decisions.

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. They serve nearly 100,000 customers from Fortune 500 enterprises to small businesses across a wide range of industries.

$145,000–$165,000/yr
US Unlimited PTO

  • Build and own Shift5's sales enablement strategy, including presentations, battle cards, and demos.
  • Partner with Product and Engineering to translate technical capabilities into compelling customer messaging.
  • Establish and manage the Growth organization's operating cadence, including pipeline reviews and executive reporting.

Shift5 builds the data platform for onboard operational technology, delivering cybersecurity, predictive maintenance, and compliance for defense and commercial fleets. As a fast-growing startup, they offer a mission-aligned, collaborative culture with uncapped PTO and equity.

$203,200–$345,600/yr
United States Canada UK Unlimited PTO

  • Shape your function's AI strategy and build solutions that deliver it, partnering with an Executive Sponsor on the biggest challenges.
  • Manage the full lifecycle of AI transformation, from identifying opportunities and prioritizing initiatives to building prototypes and driving adoption.
  • Build AI agents using no-code/low-code platforms, configure skills and tools, and own the performance of your function's agent fleet.

GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity and improve security. With more than 50 million registered users and trust from over 50% of the Fortune 100, GitLab fosters a high-performance culture driven by values and continuous knowledge exchange.

North America Canada

  • Serve as the primary strategic interface for assigned Regional Managed partners, driving growth through pre-sales technical excellence and AI-first technology adoption.
  • Lead joint business planning, influence pipeline through offer-led strategy, and drive solution strategy aligned to high-value industry workflows.
  • Champion AI-first solution design, support technical discovery sessions, and orchestrate partner engagement to accelerate solution development.

ServiceNow is an AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter with its AI platform. The company is building an AI-native culture with technology and talent, focusing on freeing people from busywork.

$83,000–$95,500/yr
Canada Unlimited PTO

  • Partner with Sales to lead technical discovery and shape solution strategies for enterprise opportunities.
  • Create and deliver tailored product demonstrations and proofs of concept from start to finish.
  • Collaborate cross-functionally with Sales, Product, and Engineering to influence the product roadmap.

TrustArc automates and simplifies privacy management for global organizations. The company has a global team across the Americas, Europe, and Asia, and it fosters a culture with core values like Customer Obsessed and Fearless, offering unlimited PTO and flexible work.

$127,750–$142,350/yr
Canada Unlimited PTO

  • Develop and execute change strategies for client engagements, aligning stakeholders across business and technology teams.
  • Define and track adoption metrics, applying change management frameworks to drive behavioral change and business outcomes.
  • Support AI-enabled transformations, addressing readiness, skills shifts, and workforce impacts with human-centered design.

Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. They are a fully remote global company with employees in Canada, the United States, and Latin America, fostering a culture of technological curiosity.

US Unlimited PTO 24w maternity 12w paternity

  • Map Celonis platform to customer AI strategy, own end-to-end ROI targets, and craft board-level executive narratives.
  • Drive C-level orchestration, secure executive sponsorship, and co-own enterprise-wide change management.
  • Steer cross-regional transformation programs, implement AI-driven account planning, and build scalable frameworks for global process quantification.

Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. It is one of the world's fastest-growing enterprise SaaS companies, with over 20 offices worldwide.

US

  • Design complex pre-sales solutions including ATS integrations, telephony architecture, and AI agent workflows.
  • Own technical deep-dive calls, build prospect-specific sandboxes and proofs of concept, and manage RFPs end-to-end.
  • Handle post-sales deployment architecture, technical escalations, and create reusable playbooks for future accounts.

Whippy is an AI-native platform for business communication, offering AI Voice Agents, AI Recruiting, messaging, VoIP, and deep integrations. It serves over 1,000 customers, with an engineering team larger than the rest of the company combined, and operates as a bootstrapped and profitable company with a culture of speed and results.

US

  • Lead technical discovery and partner enablement to drive AI solution sales.
  • Build repeatable enablement programs and assets for the partner ecosystem.
  • Manage end-to-end technical relationships and influence the product roadmap.

NiCE develops software for customer experience, financial crime, and public safety. With over 8,500 employees across 30+ countries, it offers a fast-paced, collaborative, and creative environment.