Remote Account management Jobs • Communication

This pivotal role is centered on expanding influence and capturing new relationships within the PSAP (Public Safety Answering Points) market, aiming to dramatically increase revenue and client base. The role is tailored for a results-driven strategic thinker with a robust sales background in 9-1-1, eager to make a meaningful impact on growth and the safety of communities. The Strategic Account Executive will build lasting relationships and drive success in the public safety market.

As a Strategic Customer Success Manager at Pushpay, you'll build relationships with key Enterprise customers. You will be quota-based, responsible for retention, renewal rate, and increased business in a specific book of accounts. Your goals include annual renewal dollars, expansion, upsell of products, and growing giving through the Pushpay platform, ensuring customer success through value realization.

In this role as a Client Partner, you’ll take full ownership of the health, growth, and day-to-day operations of a set of client accounts. You’ll be the go-to person for your clients—building trust, driving delivery alignment, and ensuring we’re always exceeding expectations. This is a high-touch, high-impact role that requires empathy, communication savvy, and a strong understanding of how to navigate both client needs and internal priorities.

As a key member of our Corporate Account Management (CAM) team, you will be responsible for ensuring Sharebite's corporate clients are successful and thriving as they use the Sharebite platform. Proactively advocate for the customer, focusing on high levels of adoption to ensure the highest degree of customer satisfaction. Develop yourself as a trusted advisor that empowers and enables our clients by coaching clients on the set of tools and solutions that Sharebite offers.

Identify and secure business opportunities, managing the entire new business sales cycle. Respond to and qualify inbound leads, working with marketing to build target prospect lists. Attend industry events to network and generate opportunities, build media agency engagement strategies, and iterate outbound sequences for high conversion rates. Educate prospects about the platform and refine the sales process, while also sharing insights with the team to help everyone win.

This role is responsible for overseeing clients in our mid-market (100-500 lives) book of business and focuses on relationship management, understanding client needs, and day-to-day client management. The Senior Account Manager is the primary point of contact for key client stakeholders and brokers, with the goal of ensuring the overall success and retention of clients within this market segment.

Hello Heart has a new opportunity for an Associate Director, Client Success within our Client Success team. The ideal candidate has Management Consulting experience in the Healthcare space and is an expert at building deep relationships with large, complex public sector clients. With excellent communication skills, you will work cross-functionally with our internal customer success, business development, and sales teams.

As the Director of Client Services, you will be the strategic liaison for our clients and McFadyen Digital by promoting creatively thoughtful work and being a true partner to clients. You have experience navigating a global, integrated account leadership team and have worked with global brands. This position requires a strategic thinker with a deep understanding of customer engagement, growth, marketing, brand development, and building outstanding results for clients.

The Client Engagement Manager is responsible for managing and nurturing client relationships, ensuring client satisfaction, retention, and growth. The Client Engagement Manager will play a key role in driving consistency in client engagement across Sales, Delivery, and Solutions to ensure high-impact business results. The Client Engagement Manager will partner with internal teams to deliver exceptional client-facing experiences, manage strategic roadmaps, and expand service opportunities.

You will be responsible for driving new business pipeline that will see focused growth from both existing accounts and new markets and lines of business. You will cultivate customer relationships at all levels that strengthen, broaden and deepen LivePerson's reach and coverage as measured by increased profit, client satisfaction, and recognition from customers that LivePerson is a trusted strategic partner.